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aelvira

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About aelvira

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  1. Turns out it's not the rules that do not work. It's the preview function. Rules work just fine. You just can't preview what they will backup before you execute a backup. Not great. But better than having the rules not work at all.
  2. Upgrading from Retrospect 6 to Retrospect 9. All set to go except for rules. Include rules work just fine. Exclude rules based upon an name or a path do not work except at the top level. Sub-level exclusions do not work at all. Example Rule: Exclude any folder with a name that contains "Parallels." File Tree in a user folder made as a favorite folder: Applications (Parallels) [Not backed up] Desktop [backed up] Documents [backed up] Documents/Parallels [backed up] Downloads [backed up] Etc. Etc. The rule excludes the "Applications (Parallels)" but not "Parallels" located inside the "Documents" folder. Customer support says it's an OS problem, and there is no solution. (Why is this not mentioned anywhere in the "known issues or release notes?) We have extensive exclusionary rules. So this is a big problem. Has anybody figured a work around? We may abort this upgrade and get a refund if not fixed.
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