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bdunagan

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bdunagan last won the day on March 9 2016

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About bdunagan

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    Retrospect Employee

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  1. We're pleased to announce Retrospect 11.5 for Windows and Retrospect 13.5 for Mac. Both products include Dropbox support as a cloud storage destination as well as Amazon S3 Mumbai, Swisscom, and Cloudian Hyperstore. In addition, these versions include engine configuration management, a reduced storage footprint, the latest software platform certifications, and many bug fixes. Find out more: What's New in Retrospect Available immediately for download and purchase.
  2. Great to hear that the new strategy is running well! We did identify a long-standing issue (#2336 in the Release Notes) relating to how much data was copied for "Copy Media Set" scripts and fixed it in Mac 13.0, but it's unclear whether it is the exact same issue that you were having.
  3. Unfortunately, no. Neither Instant Scan nor block level incremental backup are available for Linux clients.
  4. Here is a link to the System Requirements for Retrospect 13 for Mac. We worked hard to maintain the same system requirements as Retrospect 12 for Mac. For instance, in addition to supporting El Capitan (10.11), Retrospect continues to support Snow Leopard (10.6). Let us know if there is a place on the website that still includes outdated system requirements.
  5. Sorry about that. The documentation for Retrospect 10 for Windows is now listed on that page.
  6. We're pleased to announce Retrospect 11 for Windows and Retrospect 13 for Mac. Both products support hybrid data protection through cloud backup. Retrospect is certified to back up to Amazon S3, Google Cloud Storage, DreamHost, ArubaCloud, Dunkel Cloud Storage, and Numergy, along with private cloud certification via Basho Riak CS. In addition, Retrospect includes performance improvements to backup (20% faster), restore (20% faster), grooming (5x faster), and catalog rebuild (3x faster). Find out more: * Certified Cloud Storage Providers * What's new in Retrospect for Windows * What's new in Retrospect for Mac Available immediately for download and purchase.
  7. No, unfortunately, we still haven't diagnosed the root issue. Thanks for your patience on this.
  8. Today, we released minor updates to both our Windows and Mac products. The release notes for Retrospect 10.5 for Windows and Mac Retrospect 12.5 for Mac are available for full details. You can auto-update both Mac and Windows products from within the app or download the software directly from our Downloads page.
  9. Thanks for reporting this. We have identified the issue (#4355), and it will be fixed in the next update.
  10. @henry-in-florida I see the screenshot for RetrospectEngine.bundle, and we will have that fixed. You said you had the same experience with Retrospect client. When you have a moment, could you post a screenshot of that as well?
  11. No, that is an unrelated fix. Thanks again for the logs from April. We're continuing to look into this.
  12. Yes, unfortunately, the 12.0.1.104 release does not include this fix for the server. We are currently working on a second update to v12, which will include it. We have not been able to reproduce the firewall issue with the client however. @henry-in-florida If you still see the security warning when installing the client or a firewall alert for running the client, could you post a screenshot here or to your support ticket? Thanks!
  13. bdunagan

    Is 12.0.1 really out?

    No, only the console and engine are v12.0.1. The Mac client is still 12.0.0. We've started including all of the versions for each release in the release notes.
  14. Retrospect displays this warning if it comes across the same directory path multiple times while scanning, indicating a hard-linked directory. Time Machine is the most common example of this, but we also found one in an OS X 10.10 Preview. You're quite right about including at least one path for this message. We'll look into this.
  15. bdunagan

    Is 12.0.1 really out?

    Sorry for the confusion. 12.0.1 is indeed out, but we found a bug (#5427) in our auto-updates that prevents Retrospect from seeing 12.0.1 under certain conditions. (Specifically, when you run 11.5.3 or earlier then upgrade to 12.0.0 then try to update to 12.0.1.) This will be fixed in 12.0.2, along with a number of other issues. Until then, download the new version from our Downloads page. Alternatively, for those comfortable with the command line, quit Retrospect and type in Terminal: defaults delete com.retrospect.Retrospect SUFeedURL Then relaunch Retrospect and try "Check for Updates" again. Retrospect should see the 12.0.1.104 update.
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