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40da228d-939b-4f2d-8207-9edfb6c4ddbf last won the day on January 14 2012

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About 40da228d-939b-4f2d-8207-9edfb6c4ddbf

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    On-Demand Client Options

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  1. I have 17 Macintosh clients that I am backing up to a Mac Server running MacOS 10.6.8 with Retrospect 10.5.0 (145). All clients agents are I back up to a Sony SDX-1100 AIT-5 tape drive. My problem is that many of the machine give me the following error. Can't access volume Users on xxxx MacPro, error -1101 ( file/directory not found) I run a nightly backup script for these machines starting at 10PM. Although the machines are configured identically, some get this error and some don't. If I run the script during the day, while the machine is being used, it seems to work with much more success. It seems when the script runs at night, the server cannot see some machines, as though they are asleep. But power settings are the same for all the clients. I also back up Mac server shares in the same script and do have any problems. It's only with the clients. This has been a problem regardless of version. It was happening even back on Retrospect 8. Does anyone have any suggestions as to what is causing this? Any comments are appreciated. Thank you in advance, Don
  2. 40da228d-939b-4f2d-8207-9edfb6c4ddbf

    On-Demand Client Options

    SOLVED: Just to let people know. I contacted customer support and asked about this. They sent a response: "What type of Media Sets are you using? Right now the Backup and Restore on demand only work with Disk type media sets." My sets are tape, so that explains it. Maybe I should have figured it would only work on hard drives, but I did not see anything in the documentation. I don't know if I missed it or not. But if it isn't in there, hopefully Retrospect sees this and adds it.
  3. 40da228d-939b-4f2d-8207-9edfb6c4ddbf

    On-Demand Client Options

    Steve, First off, thanks for the reply. I tried with a new config80.dat file and there was no change. I guess I will keep trying and see if I can figure it out. Don
  4. 40da228d-939b-4f2d-8207-9edfb6c4ddbf

    On-Demand Client Options

    I have just upgraded to 9.0.0 (319) Server with unlimited clients. Right now I have all Mac clients installed. On all the clients, if I try to choose either "Back up Now" or Restore Now" from the menu bar, It says "On-demand backup is not available on your Retrospect server". But when I try to set my server to allow these options, I go to preferences and select "Clients". But the check boxes for On demand Back Up and Restore are both grayed out and I cannot turn these options on. I am running the server engine on a MacPro 2x3 GHz quad Xeon with 6 GB RAM. Mac OS 10.6.8. Clients are mostly iMac i7 8GB RAM, all Mac OS 10.6.8. Any ideas? Thanks in advance, Don