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Everything posted by c9dce3ae-5454-43d0-95fa-67e40786a7e1

  1. c9dce3ae-5454-43d0-95fa-67e40786a7e1

    Retrospect Loads Very Slowly And Won't Backup

    My back up software is Retrospect Express 6.5.432. It has worked great. Until 2 weeks ago. I had a system crash, and when I rebooted, a lot of things had been reset. I've run virus software and found nothing. Everything is working fairly well now, with two exceptions. Adobe files take forever to load. And Retrospect no longer automatically backs up. Even if I try to run retrospect, this is what happens: 1. I immediately get the initial start up icon, but it takes a minute or two to load, 2 it ties up my whole system (XP Home, fully updated), which becomes very sluggish, 3 when the program finally loads and I get the home screen, none of the menu's are available to me. I get the message that the last back up was July 15 and that it is starting. But that's it. It never starts. If I click on anything, I get a "not responding" message. I'm tempted to uninstall and re-install. But just wanted to check here first to see if that is a good idea, or whether there is something else to try first. Thanks for any help! Tom
  2. c9dce3ae-5454-43d0-95fa-67e40786a7e1

    Retrospect Loads Very Slowly And Won't Backup

    Just checking back in to report. I'm running an old system, so my experience may not help anyone else. But, what I've done is only run Retrospect when I've closed down everything else I can find. Then it still seems to work fine. Probably at this point I should buy a new system, and a current version, and all will be well... But for now, this is working for me. Tom
  3. c9dce3ae-5454-43d0-95fa-67e40786a7e1

    Retrospect Loads Very Slowly And Won't Backup

    Thanks for replying to this thread Shmoozy, and glad you're problem is solved. I haven't tried using an earlier windows version yet, but did try using retrospect in safe mode as you mentioned, and it ran. I'm hesitant about overriding Windows updates, but may end up taking that step. My next try is going to be reviewing all of the processes listed as running in Task Manager, and see if any of those are conflicting with Retrospect. (I've found that almost all of the problems I've had using Explorer are solved simply by running it without any add-ons, so am thinking that running my system as stripped down as possible may be a good idea for all sorts of reasons). Tom
  4. c9dce3ae-5454-43d0-95fa-67e40786a7e1

    Rdb Files

    Thank you! That was so cool. Worked perfectly! Tom
  5. c9dce3ae-5454-43d0-95fa-67e40786a7e1

    Rdb Files

    Hi, I'm not sure if this is the right place to post. My back up software is Retrospect Express 6.5.432. I've had it for some years, but support was originally through Dantz. Is the same as Roxio Retrospect Express? If so, I haven't had a disaster, but I have lost information in one current file. I would like to restore that file from two days ago. There is a folder with an rdb file for that date. I just can't figure out how to get Retrospect Express to restore it. This is what I've done: - click on Restore Selected Files This shows Source Shapshot for Restore, but only for yesterday's date. - click on More, then Open This opens a window called "Opening A Back Up Set Catalog File" and allows me to select the folder with the other backup rdb files But they don't show in the folder. It will only show *.rbf and *rbc files What should I do? Do I need to upgrade to the current Roxio software? Any help very much appreciated! Tom