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pls2000

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About pls2000

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    Dirve Identity After Copying A Partiton
  1. Since we're doing these... I'd like to see Retrospect back up the partiton information (sizes, types, and drive letters) on systems drives as part of a system state backup. I want this so that in the event of a bare metal restore, R can propose wiping the drive and repartitioning according to the saved partition information, or if the new drive is larger, to residtribute the extra space. Thanks, ++PLS
  2. As is usual with Windows 7 and 10 on recent machines, I have both a UEFI and a recovery partition on my hard disk. Neither partition has a drive letter assigned. I can see from the Retrospect log that R is backing up the UEFI partition, but I don't see anything about backing up the recovery partition. It it? Or do I need to assign a drive letter to the recovery partition to get it backed up> Thanks, ++PLS
  3. What's up with limit on "snapshots"?

    That error isn't caused in Retrospect, R is just reporting it. The problem is in the Winodws system being backed up. I believe that the problem is that the Windows Shadow Copy provider has a still active shadow copy from a recent backup. This can happen if the backup client is disconnected in the middle of a backup. You can either leave it alone for a while and allow the shadow copy to time out and be aborted, or reboot the machine. BTW, prefligh1, why are you *still* running XP on a machine connected to a network? ++PLS
  4. Can't download 11.5 update

    I'm running Retrospect Professional11.0.1.106 on a Windows 10 x64 system. Two weeks ago I got the 10 Anniversary Update. Today I did a manual check for updates in Retrospect and found an update to 11.5. I selected to install this, it went through downloading, then nothing happened and I still had 11.0. I tried downloading the update into my directory. It went through downloading. I could see the temp file being downloaded. But when the download finished, the temp file vanished and no update existed. I've tried this with a couple of locations, getting the same result. No what? Is there a way to get the update other than by downloading in Retrospect? If I download the full version, will my installed license work? Thanks, ++PLS
  5. I'm running Retrospect 10 on Windows 7 x64. Retrospect is currently set to run as the logged in user. In Preferences/Security, I want to change that to a specific user. No problem entering the user information, but when I click OK, I get the message "Can't grant necessary user privileges". This is running on the account I use for backups. It is an Admin account and Retrospect is running elevated. How do I change the account used to run Retrospect without reinstalling it? What privilege is missing? Thanks, ++PLS
  6. How does Retrospect identify volumes?

    >What are the external disks used for? As I said, they spend most of their time stored in a safe. The data on it is sensitive. The normal retorspect backup in encrypted so I'm not worried about having the data in the R backup set. That said, one of this things I'm considering is simply mirroring the drive to another USB drive that lives in a different safe. I do consider that R keeps multiple versions of change file to be a plust, though. This is all still under consideration.
  7. How does Retrospect identify volumes?

    Thanks for the help, BTW. I'm asking pretty basic questions but I've never seen this subject document by the Retrospect publishers. It's a little hard to lay out backup procedures without knowing this stuff. Thanks
  8. How does Retrospect identify volumes?

    It's pretty much as described in my first question. I have two external USB disk drives that are used with several different machines and stored in a safe when not in use. I'm exploring options for backing them up.
  9. How does Retrospect identify volumes?

    Thank you very much. I'm aware that I was asking two questions. And I'm surprised by the answer, so please let me ask two more. 1. Apparently which volume contains the file is not a factor in determining if the file is backed up. How does retrospect match backed up files against file on the volume being backed up? 2. How does the option "Match only files in same location" affect that answer? Thanks, ++PLS
  10. How does Retrospect identify volumes during backup? In particular, I'm interested in the following cases: 1. An external drive mounts as H on the machine where Retrospect is running and is backed up. Later, the same drive mounts as J:. I change the backup script to use the new drive letter. Will Retrospect recognize that this is the same volume and that most of the files are already backed up? 2. An external drive mounts as drive H on machine X which has a retrospect client running and is backed up. I move the drive to the machine where retrospect is running and it mounts as drive L. I change the backup script to use the new drive letter. Will Retrospect recognize that this is the same volume and that most of the files are already backed up? 3. An external drive is mounted as H on machine Y which does not have a retrospect client. The drive is shared as Drive1. I go into retrospect and create a volume referencing the share by UNC name \\Y\Drive1 and backup it. I later move the drive to the machine where Retrospect is running where it mounts as drive H. I change the backup script to refer to H and run a backup. Will Retrospect recognize that this is the same volume and that most of the files are already backed up? Thanks, ++PLS
  11. I'm running Retrospect 9.5.1.107 on WIndow XP SP3. If I use Retrospect to create a disaster recovery disk, it wants to download the deployment kit for Windows 8.1. There are changes to NTFS between XP and 8.1 and I don't think that XP would be very happy using a filesystem prepared by 8.1. Is it still possible to create a disaster recovery disk for Windows XP? If so, how? Thanks ++PLS
  12. I'm using Retrospect Professional for Windows on 8.5 a small network that has a Mac Book as one of the client. The Mac Book is running Retrospect client 10.5. My problem is that the client won't stay running. Client status says off with an exclamation point in a triangle next to the On/Off items. Reinstalling the client will usually, but not always, allow one backup to happen. When the next backup rolls around, the client will be off and not able to be turned on. I've tried using Command-Off, then On, with no effect. I'm not a Mac person, so any help troubleshooting this would be greatly appreciated. Thanks
  13. > What does get it running again? Nothing I can find. It ran for a short period after upgrading to Mountain Lion and installing the latest client, stopped, and hasn't started. > Is the "retroclient" process running? No > Is there anything helpful in /var/log/retrospectclient.log It says "spsload: no public, return -1". I don't know if that is helpful. > Have you unistalled... Yes. It made no difference. Same message in the log file. ++PLS
  14. I'm running Retrospect Professional 8.2 backing up the Windows machine that Retrospect runs on and several clients. Including Mac Book running the 10.2.0.201 client and the Mountain Lion OS. The MacBook frequently fails on a backup with "Client Not Found". When this happens, going to the MacBook shows the retrospect client is Off, but the On button is disabled. Nothing happens when it is clicked. Rebooting the machine usually does not fix the problem. If ti does, then the Macbook will back up for a couple of weeks until the problem starts again. The problem started when the Macbook was upgraded to Mountain Lion. Has this been seen elsewhere? Is there a fix? Thanks, ++PLS
  15. This is just to give a final follow-up. I have replaced the failed drive, which fortunately did not include the Windows partition. Partitions are recreated and contents restored. This require restoring in sequence from 3 backup sets to get every file current. I am now running the first regular backup to the same backup set the majority of files were restored from. And, as expected, retrospect is backing up every single byte. This is probably going to require that I do a recycle and full backup on every backup set I have.that references the failed drive. Don't get me wrong, I like Retrospect. But this is easily its worst feature and right now I'm wondering why I bother with it. ++PLS
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