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Everything posted by Scillonian

  1. Scillonian

    New NAS, trouble recognising duplicate files

    The QNAP NAS is a new Source to Retrospect which it has never seen before so will try to do a backup of all the files it finds there regardless of whether you think Retrospect has seen them before. The reasons are covered in more detail elsewhere on the forum but in short, without doing a byte-by-byte comparison of the files which Retrospect does not do, Retrospect has no way of knowing if a file now on QNAP is the exact same file that was on the Synology. Once the first full backup of the QNAP NAS is complete normal operations should resume.
  2. Scillonian

    rdb files

    The .rbc files do not have to be in the same folder tree or even on the same volume as the .rdb file. When the backup set's .rdb files were created a .rbc must have existed. Are you saying you had existing Catalogs that did not work or the Catalogs were missing?
  3. Scillonian

    rdb files

    The .rdb backup set files contain the files, snapshots, and if a appropriate the system state for system volumes for the backup. The .rbc catalog files contain the catalog (index) for what is stored in each .rdb file. A backup set could run to several terabytes of .rdb files so it is far more efficient when searching for items to restore to use the much smaller .rbc catalog files which only contain file metadata. If not it would be necessary to sequentially read through the .rdb files to find the required item.
  4. Scillonian

    Why is it backing up the EXACT same file?

    Is "G" drive an internal or external drive? What is stored on "G" drive? Check to see whether the option to backup file and folder security information for workstations (not near Retrospect at present so can't say exact wording) is enabled in the backup script options. If this is enabled this can cause this kind of behaviour.
  5. Scillonian

    Error -1103 after Windows 10 April Update

    Do you still have Open File Backup disabled?
  6. Scillonian

    Retrospect Launcher service not working

    You've now run into a little known networking limitation in consumer Windows because it can only have one user active at any one time. (The server versions of Windows can have multiple simultaneous active users so I don't think the following applies to the same extent.) Unlike Linux and the BSD based OSes, consumer Windows does not allow a user instance [your logged-on session] to access a network resource [your NAS] with more than one set of credentials at any one time. So if Retrospect has accessed the NAS running under the SYSTEM account for the first job then tries on the second job to access under your account it will be denied access because the NAS has already been accessed using SYSTEM account credentials. SYSTEM will remain as the set of credentials in use until you restart Windows or the credentials are manually revoked.
  7. As far as I know the information stored in the (U)EFI System Partition (ESP) is backed-up as part of System State which is included in the Copying VSS writer files entry for the Client.
  8. Add the option to Groom script settings to choose the grooming type to use — i.e. Performance-optimized grooming or Storage-optimized grooming — so as to override the default setting in the Backup Set properties. The use case I see is where the default option in the Backup Set properties is Performance-optimized grooming. Auto-grooming during backup script execution with Performance-optimized grooming set will over time leave a large amount of redundant file debris reducing the amount of available free space. Eventually a Storage-optimized grooming run will be required to reclaim the space occupied by the redundant file debris. Currently when running a Groom script you need to remember to change the grooming setting in the Backup Set properties before running the Groom script and then revert it after the Groom script has run. Making this option available will allow the chosen default groom option to be left unchanged in the Backup Set properties and overridden as required on a per Groom script basis. Would anyone else like this option to be made available?
  9. Scillonian

    Retrospect Launcher service not working

    Retrospect requires/uses more privileges than Photoshop. When you start Retrospect you get a UAC prompt which you have to say yes to for the application to run. Because there is no way to pass the 'Yes' to an application trying to start from a link in one of the 'Start-up' locations the default answer will be 'No' and the application will not run. When you start Photoshop there is no UAC prompt. If you have the time and the inclination you could try one of the automation scripting languages such as AutoIt. It is a long time since I last used AutoIt but it should be able to do what you want.
  10. Not that I know of. When you remove a snapshot and groom the Backup Set the files and folders, as long as they are not referenced in another snapshot, are removed. (Assuming 'Storage-optimized grooming' is used. If 'Performance-optimized grooming' is used then only complete .rdb files are removed so some redundant files and folder may remain.) However the record of the backup of the unwanted files and folders will remain on the Session tab until the Backup Set is recycled. The Session is a historical record of what files and folders were included in a specific backup regardless of whether they still exist or not in the Backup Set media.
  11. On Retrospect 15.1.0 I get the same results (I'm viewing the output in Notepad++ instead of Excel) as Lucky_Phil. What I did was: Reports > Session Contents Select Backup Set then select Session File menu then Export... For Select which data to export: choose the Backup Set and click OK In the Export Sessions dialog enter a filename and click Save
  12. Hardware or configuration changes on the Client can cause the 'Resolved container' message to appear. What Retrospect is saying is that something has changed with the Client configuration and the configuration information has been refreshed. A change of hdd/ssd as well as partition changes (create, remove, resize) on the hdd/ssd can cause this. On the Snapshots tab of the properties dialog of the Backup Set Forget... the snapshots from the unwanted backup. When you exit the dialog after deleting the unwanted snapshots you will be prompted to groom the Backup Set immediately or run a scheduled groom later. Also, for a thorough removal of all the unwanted files ensure that Storage-optimized grooming is selected on the Options tab.
  13. Scillonian

    How to start retrospect 15

    At the top right of the Dashboard there should be a row of three icons — a printer, a clockwise circular arrow with a vertical bar, a crossed spanner and screwdriver. Click on the middle one of these three icons (clockwise circular arrow with a vertical bar) to launch/relaunch the main Retrospect application.
  14. Scillonian

    Error -1103 after Windows 10 April Update

    Have you updated to Retrospect 15.1 on both the Backup Server and the Client(s)? Retrospect 15.1 has updates to mitigate the problems with Windows 10 1803.
  15. Scillonian

    Client Updating Not Working

    I can confirm the same behaviour on Retrospect for Windows when I tried to update one of my Clients (which after the failed update is now unreachable too). It also appears the standalone installer included in the download for the Retrospect 15.1 Client is broken too when trying to use it to update an already installed 15.0 Client.
  16. Scillonian

    Error -1103 after Windows 10 April Update

    If you disable Open File Backup you will get the can't read, error -1020 (sharing violation) error because the files are in use by Windows. The two different data size errors in the compare will also be related because the file has been modified by Windows between the backup and the compare.
  17. Before we head too far down the VM route what x509 is talking about here are multiple physical installations of Windows in separate partitions on the same disk such that only one of them can be running at any one time. This is quite common among power users but rare among general users.
  18. Are you wanting to install the full Backup Server or Client on each one? For the Client each installation would require its own license as they are in effect all unique installations. For the full Backup Server you would need to check the license agreement to see whether Retrospect is licensed per physical machine or Windows installation. On a more practical note I have my doubts as to whether Disaster Recovery would work well with your multiboot setup. I dosen't work for me on machines that dualboot with Linux because the Linux partition is not part of the backup but is where grub is which is needed to boot the restored machine. I solved the problem for my needs by periodically taking disk images using clonezilla which when a disk fails I first restore from then use Retrospect to bring the system up to date. If you have a spare hard disk or three I would suggest doing some trial Disaster Recovery restores, see what's broken, then adjust your procedures accordingly.
  19. I use the Windows version of Retrospect so I may be missing something here... In your screenshots above the dialog shows searching for "file name contains matt smith". To get the results you want, shouldn't you be searching for "folder name contains matt smith"? When search by file name you will only see files in a folder that match the file name criteria. Files that don't match the criteria will not be shown. When you search by folder name all folders that match the name criteria will be show and all the files in the matching folder. Folders that don't match the criteria will not be shown along with the files in them.
  20. Scillonian

    Error -1103 after Windows 10 April Update

    It defaults to the user's home folder which is usually in C:\Users but you can change it to another location if you want to when you initially setup OneDrive.
  21. Scillonian

    Error -1103 after Windows 10 April Update

    Are you certain that you disabled the OneDrive Files on Demand feature for all users? If the Files on Demand feature is enabled the OneDrive folder becomes a Reparse Point instead of a real folder. To check if the OneDriver folders is a real folder or a Reparse Point use one of the following two command line methods. If PowerShell is set as the default terminal: Right click on Start and select Windows PowerShell (Admin) Once the PowerShell window has opened type cd C:\Users\henkv and press enter Type ls one* and press enter The will return something like: Mode LastWriteTime Length Name ---- ------------- ------ ---- dar--l 2018-05-08 19:15 OneDrive If the last character of the mode string is a "l" (lowercase L) then the Onedrive folder is a Reparse Point If Command Prompt is set as the default terminal: Right click on Start and select Command Prompt (Admin) Once the Command Prompt window has opened type cd C:\Users\henkv and press enter Type ls dir /al and press enter If the result is: 2018-05-08 19:15 <DIR> OneDrive then the OneDrive folder is a Reparse Point If the result is: File Not Found then the OneDrive folder is a real folder Even if exclude folder(s) and/or file(s) in a selector they are still scanned.
  22. My experience is this is true for systems from OEMS (Dell, HP, etc) where they also include drivers and other software on this partition along with the custom install image. For installations using the vanilla Microsoft setup media this partition only holds the Windows Recovery Environment and is hidden.
  23. If you don't have the Disaster Recovery media a good way to proceed would be: Install Windows 10 If this is the Backup Server install Retrospect If this is a Client install Retrospect Client Run the Restore. If this is the default Recovery partition created by Windows Setup then you won't be able to assign a drive letter to it. This partition contains the Windows Recovery Environment (WinRE) which is also on Windows Setup media. Foe more information have a look at these two Microsoft documents about the default Windows partition scheme: BIOS/MBR-based hard drive partitions UEFI/GPT-based hard drive partitions These documents are intended for OEMs on best practice for partitioning disks. However Windows Setup on the Windows 10 media downloaded from Microsoft does not follow these guidelines. For a clean install it creates a System partition large enough to include the Windows Recovery Environment (that would be in the Recovery partition according to the guidelines), an MSR partition on UEFI/GPT systems, and a Windows partition.
  24. Scillonian

    Error -1103 after Windows 10 April Update

    With the OneDrive Files on Demand feature disabled my main test Client for the 1803 update has just successfully completed a backup. Will test the other one tomorrow. (I knew the OneDrive Files on Demand feature would cause trouble a some point much like the SkyDrive Placeholders feature in Windows 8.x did.)
  25. Scillonian

    Error -1103 after Windows 10 April Update

    This feature was introduced with 1709. In 1709 Retrospect just ignored the OneDrive folder if it was in Files on Demand mode. This feature has been discussed before in the Problem with Retrospect and Windows 10 Fall Creator's Update thread. From what I discovered in 1709: When Files on Demand feature is not active the OneDrive root folder and the folders and files in it exist as real folders and files on the disk. When the Files and Demand feature is active the OneDrive root folder becomes a reparse point (symlink in *nix) to somewhere I couldn't track down. It also seems that Microsoft may be re-enabling the Files on Demand feature when the OneDrive application is updated. (I know that I had disabled it on this laptop but on checking I found it was enabled again.)