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queball

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About queball

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  1. You would have to define subvolumes on the client of the folders you want to backup and then just back those subvolumes up either individually or as a group. There are some settings you can play with after creating the subvolume definitions to select only certain ones by default when you go into the properties of the client. There is no way to get the snapshot mechanism to skip files even if they are not being backed up. It's all or nothing when it comes to the snapshot. They have not changed this for any of the many versions they have made so far, I doubt there are any plans to change the behavior unless they plan to completely rewrite the whole program from scratch. On a side note. Have you noticed how incredibly rare it is for a software developer to start from scratch these days. It used to be more common, even for large products, but now things seem to have grown too large to consider this. The last big thing I saw redeveloped was maybe Adobe Pagemaker -> Adobe Indesign or MacOS X (Which was based on Next technology so not even a complete rewite when you thik about it.)
  2. queball

    "Barely-changed" files

    This is often called patching or delta block backups. It only backs up the part of the file that has changed. Other products that can do this: Connected dataprotector: $11,000usd for server plus $80 each for client licenses, and requires purchase of maintenance agreement at 18% of total solution cost. Also requires you get a technician trained for $2495 course fee and $2000 per day for consultation on data centre setup and installation. Yikes. Novastor NovaNet-Web: $695/5users, $1295/10users, etc. Pretty good at what it does. Similar to the connected dataprotector but at a price that isn't completly insane. KieSoft EaseBackup Pro: $29.95/user, $99.95/5users, etc. Lame interface, but it seems to work though I never got past the trial. There are also online backup services where they store the data for a fee. They typically use this kind of technology. Most of them implement a version of one of the first 2 programs mentioned above but a few seem to use something unique. Unique ones: Data Deposit Box: Also resold under plenty of other names by third parties like Primus Datasafe. Backjack: Only one I have seen for Macintosh though I can't tell if they use any patch technologies or not.
  3. There are instructions for creating your own bootable SP2 CD out there. Why don't you just create the CD? http://www.theeldergeek.com/slipstreamed_xpsp2_cd.htm
  4. queball

    Single Server - Slow for remote users

    I think this is an architecture issue. The client is pretty dumb, it doesn't even compress the data for you before transmitting. The server does all the thinking so the slow links don't play very well with the snapshot methodology of Retrospect. I hope the EMC/Dantz people don't feel offended but I would have to recommend that slow link users look for something like Novastor Nova-Web, Connected Dataprotector (only economical for massive deployments to thousands of desktops), kiesoft easebackup pro or anything else that is designed for restricted bandwidth backup using delta or patching technologies. I still want to give kudos to Retrospect for making backups that are very restorable. That is to say that many of these backup products can be difficult to get your system back to the exact state it was during the original backup but if you are only looking for data file backups then this may not really matter. Hopefully the developers are current toiling away at adding these types of techniques for the next version of Retrospect but the way it is now, you are best to only do small sets of data over a slow link and minimize the use of file selectors and instead try to define your backup sources as subfolders if that applies to your situation. I tried one time to make file selectors that would exclude Program folders, windows folders and anything else that is pretty large so that it would just be data but I found that the snapshots still seem to go over and scan all the excluded items even if they aren't backed up. I changed it to just do a subfolder of all the data directories and the snapshots are done quickly since it's a small set of files and folders to scan through. Maybe that would help.
  5. queball

    CAN PRINTING BE AUTOMATED??

    Yes. You would need to use the external scripts to create your own routine to print some logging info. You might want to start with the email logs script to get you going. If you want the outline of how it works. You drop a file called retrospecteventhandler in the program file and Retrospect will run this every time certain things happen in the program. Your retrospecteventhandler script takes things from there. It's not exactly an integrated solution but not impossible either.
  6. Sent you the applescript. For everyone else. I never figured out a replacement for the OS 9 client scripting. I just enable and disable the mirroring in Firstclass on a schedule and hope the backup has finished by the time the mirror is enabled again.
  7. Is the Retrospect client on MacOS X scriptable? I'm looking at obtaining the current status info from the client to see if it's safe to restart a firstclass mailserver mirror process. I had this working on OS 9 but it doesn't work in OS X. here is a snippet from the script that is supposed to check the status of Retrospect client: Code: on clientInUse() -- return true only if client contains a message indicating it's in use; on error quit set clientStatus to {status message:""} try set clientStatus to Retrospect Client status on error errorMessage number errorNumber reportError(errorMessage, errorNumber) quit end try return ("In Use by" is in status message of clientStatus) end clientInUse (If anyone wants the full script let me know)
  8. Single network card is active on the windows server. I just tried to add a second windows server and I get the same error so it looks like a problem coming from the server side, not the client. If I choose the info button I can get a bit of info on these clients but not add them to the client list.
  9. I am using Retrospect 6 on a MacOS Xserve Trying to connect to a PC running version 6 client. Everytime I try to connect I get the error Can't log in, error 506 (duplicate activator code). I can forget and reconnect to any other windows client and it works. I tried to uninstall the client and reinstall but it did not help. The client is version 6.5.136. When I tried to reinstall I downloaded a fresh copy from the updates area of this website. Retrospect server is version 6.0.204 Driver update version is 5.9.104
  10. Perhaps you should post your Linux message in the Linux client forum. I'm guessing one answer you should expect to receive is that the client is not currently supported on a 64 bit platform.
  11. Check to see if there is a firewall installed on that client that is blocking the inbound connection attempt from the server. If that isn't the problem then try to delete(forget) that client and try to add it back in to the list of clients. If that fails try to remove the client software and then re-install it.
  12. Quote: My Zonealarm firewall is showing that Retrospect tries to access the Internet on startup, AND also at the beginning of a backup. It's going to 63.240.76.4, port 53, sometimes directly, sometimes via dllhost.exe. How do I turn this off? That IP address is my ISP's DNS server, so perhaps it's performing a DNS query? Thanks for your help, Manuel Lopez This is a case of using software that gives you too much information. 63.240.76.4 is name server #6 for ATT broadband Internet. Port 53 is used for domain name resolution. Your computer is attempting to resolve a name on the network, a very typical boring task that any program that talks over the TCPIP protocol is bound to do from time to time. If you have any objects in your list of backup volumes that are on the network then you will see this activity as the software tries to correlate the name of the network resource with it's IP address. I'm surprised that your firewall doesn't have a built in rule or help file to explain what is happening. Port 53 queries to valid internet name servers should always be allowed in your firewall. The only time to be suspicious of a port 53 query is when the destination is not one of the name servers obtained through DHCP or set manually in your TCPIP settings. (Unless you run your own caching recursive name server but that would be very rare for typical non-server users). The best situation would be for your firewall to always allow port 53 traffic to nameservers defined in the TCP/IP settings of your network interfaces without prompting and only alert you when you are contacting name servers that aren't listed (many spyware programs will attempt to use an alternate name server source to bypass some forms of filtering) Hope that educates you on what is going on. Short answer is always allow that activity and don't worry about it.
  13. I have an infrequent but recurring problem with clients getting stuck with the message error -505 (backup client reserved). The Server is running Windows 2000 with the latest retrospect versions. The clients are running Windows 98 with latest client version. Network is a VPN between 2 different sites. VPN backup speed is about 1.5MB/min. I have tried removing the client and re-installing but the problem re-occurs. Before the client reserved problem there is always a communication failure error in the previous attempt. The VPN links are not super reliable. Because the backups are running late at night and the ISP has their maintenance windows late at night there tends to be disconnects over the 1-2 hours it can take to do the backup. I have actually started to schedule multiple backup runs during the night so that it will resume if there was a disconnect on the earlier attempt. (Works well, if it worked the first time then basically nothing happens but if it failed then it picks up with the file that was interrupted the previous attempt) The problem has happened to multiple clients at different locations. Each location is configured the same way with respect to VPN link, Operating system, and client versions. To clear the error I need to have them either reboot the machine or I can go in and kill the retroclient process and start it again manually. If nobody restarts the machine and I don't do it then the problem will not go away, the client is in permanent reserved mode. When you look in the retrospect client window it still says it's in use by the server as if the backup was still running. Log file: + Retrospect version 6.5.350 Automatically launched at 11/30/2004 10:00 PM in user account DOMAIN\Administrator + Retrospect Driver Update, version 5.4.110 + Normal backup using Branch Backup script at 11/30/2004 10:02 PM (Execution unit 1) To Backup Set Branch Backup... Can't access volume Data on RemoteClient01, error -519 (network communication failed) 11/30/2004 10:04:26 PM: Execution incomplete + Normal backup using Branch Backup script at 12/1/2004 1:47 AM (Execution unit 1) To Backup Set Branch Backup... Can't access volume Data on RemoteClient01, error -505 (backup client reserved) 12/1/2004 1:47:17 AM: Execution incomplete
  14. queball

    Retrospect & XP SP2?

    There is a document on the Microsoft Technet site about managing the firewall settings of SP2 using group policy. http://go.microsoft.com/fwlink/?LinkId=23277 Check this link for more info on managing SP2 http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/xpsp2man.mspx On a network without active directory or any other form of management then you may be required to be more hands on when configuring the firewall on each machine. I saw something on that second link about creating an inf file to create default settings to distribute along with the update installer.
  15. Quote: Two of my users want to swap computers. The two computers have different hardware configurations; one box is older and slower. What strategy should I pursue to swap the boxes? Should I just swap the hard drives? Should I do a disaster recovery? Should I do a restore to the other box? Should I use the Active Directory services of Windows Server 2003? With different hardware platforms you should not swap hard drives or restore a full backup over the existing image. It may work in some cases but the chance for minor glitches is almost 100% at best in my experience. At worst you end up with a Blue screen when you boot with some kind of STOP error because the storage driver or motherboard resources are completely incompatible between the two platforms. Generally the only time you can get away with this is when both computers are on the same chipset for the motherboard and the same storage system technology. If both computers have the same software versions for major software (Windows XP, Office 2003 etc) and the user stores most or all of their data in their desktop or my documents folders then a good strategy is to use the built in user profile management to copy the contents of one profile to another. This is made even better when you have an active directory environment and you can enable roaming profiles. My basic method for doing this is: 1. Export mail settings in outlook express/outlook from account settings screen 2. Copy mail, favorites, and address book data files to a temporary location. 3. Export any personal digital certificates 4. Use utility pspv.exe (protected storage passview) to grab important saved passwords. 5. Turn on roaming profile for new user on the server (Basically fill in the profile path section in the active directory users and groups with a UNC network share location for the user) 6. Log in and log off as the new user on the old computer so that a profile is created on that computer. 7. Log in as a user with local administrator access on that computer but not either of the 2 user accounts to be manipulated (old or new) 8. Right click on My computer and go to Advanced, user profiles. Choose the old profile and click copy to. Select the destination as the c:\documents and settings\newuser folder where the previous logon created a local copy of the user profile. (This doesn't work if your group policy is set to delete the local cached copy but I find that is rare) Select the new user to grant security rights to them on the data being copied. (Windows does a good job of replacing the old user with the new user on the permissions which is the reason I do it this way) 9. Log in as the new user and you should have 90% of everything from the old users profile working properly. By default though there are a few folders that aren't sychronized in roaming profile or by using the copy profile function, mostly things in the %userprofile%\local settings folder including Outlook Express mail database folder. 10. Open address book and import the old data file you copied earlier. 11. Log out to copy everything back to the server if you were using roaming profiles. 12. Copy the Outlook express or Outlook data file back to the new users profile. In outlook express you can go to the Tools-options-maintenance tab to click on store folder to see where OE stores this data by default. Import the settings files to restore the mail server settings. 13. Any other cleanup like resetting desktop patterns, reinstalling digital certificates, etc. That pretty much does it for me. It seems a bit labour intensive but you get fast at doing this after a few dozen. I have to do this frequently enough especially when converting a users machine from standalone to logging in through active directory so I became pretty good at it. I may be glossing over some of the steps since it's from memory. It's not 100% transparent when you are done but it's much better for the stability of the OS than reinstalling a full copy of windows over hardware it was not originally installed on.
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