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About railes

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  1. railes

    No More Roxio?

    We've been using it since it first came out for the Windows environment in the late 90's. Beat out Backup Exec for simplicity, ease of use, hands down. I backup Macs and PC to a central Windows server for disaster recovery. If a machine goes down I can take a Retrospect Restore CD and get the dead machine backup and running in n hour. It has ample tape drive support and with the extra cost of add-ins, I can be backing up and duplicating 8 different processes at once. We suffer from the occasional assert error but I bet any competitors out there probably have similar issues. It has other quirks but in general I think it has held up well. Just discovered that it does not back up empty folders during a duplicating process which I use everyday. I'll have to find a workaround. Not sure there's a better product out there which is easy to use.
  2. Every morning I follow up my backups from the night before by backing up the whole folder where the config file is stored. Simple dupe over to another pc. I also dupe over all my catalog files to this pc, then backup that all up to a thumb drive. Has saved me several times when both the config.dat and config.bak have gotten corrupted at the same time.
  3. railes

    Full Backup - Off-Site

    Can I ask here why you would not advise John to run a "Duplicate" script onto his removable hard drive, choosing the "replace all contents" option? Then he gets a mirror copy of his data, a full backup as he needs, everytime he uses the removable.
  4. I know this gets into the tricky and dangerous area of Registry tweaks but here is how I dealt with the "Out of resources" problem. It is a system problem caused by the OS Paged Pool (which handles open files) becoming overloaded. It is explained in this MS knowledge base:http://support.microsoft.com/default.aspx?scid=kb;en-us;304101 As always - if you work in the registry do a backup first! 1. Click Start, click Run, type regedit in the Open box, and then click OK. 2. Locate and then click the following registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management 3. On the Edit menu, point to New, and then click DWORD Value. 4. Type PoolUsageMaximum as the entry name, and then press ENTER. 5. Right-click PoolUsageMaximum, and then click Modify. 6. Click Decimal. 7. In the Value data box, type 60, and then click OK. then 1. Click Start, click Run, type regedit in the Open box, and then click OK 2. Locate and then click the following registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management 3. On the Edit menu, point to New, and then click DWORD Value. 4. Type PagedPoolSize as the entry name, and then press ENTER. 5. Right-click PagedPoolSize, and then click Modify. 6. Click Hexadecimal. 7. In the Value data box, type a value of FFFFFFFF, and then click OK. the second setting inreases the Kernel Memory - Paged Pool Size to its maximum amount to allow the OS to deal with a larger amount of open files on the server. These open files are stashed in Page Pool. When the Page Pool reaches a specified size the OS starts trimming out the oldest and replacing with the newest. The first setting tells the OS to start trimming at 60% of the Total Pool so the trim process stays ahead of the Paged pool usage, otherwise the pool would get starved. PLEASE NOTE: I DID THIS ON A WIN2003 64 BIT SERVER - YOU HAVE A WIN 2008 SERVER SO IT MAY NOT APPLY BUT IT MAY GIVE YOU A CLUE.
  5. railes

    -519 Errors Driving Me Crazy

    I just discovered some network settings which may help - deeply buried: Go to Configure > Clients > Select client from the pick list > Properties > Access Tab > Change... > Interface > Configure Interfaces > Edit > Advanced In that section there are a few configs that might help.
  6. When you say that a Full Scan of your 2 million files is taking 24 hours to complete, is that the actual scanning or is it the scanning plus the "matching" which RS does? When I do a normal backup of my backup set that has 1.9 million files, the scanning and matching takes a little over an hour, if I have the "match only files in the same location" turned OFF (which is the default). If I run that normal backup on the same backup set with the "match only files in the same location" turned ON, that backup will take up to 7 hours to complete. I would say 90% of that time is spent "matching". So I'm asking how you have that "match only files in the same location" parameter set. Other questions would be: Why is that server's performance so bad? hard drive speed? network bandwidth? CPU? fragmentation? That backup scanning seems abnormally slow.
  7. railes

    LTO3 to LTO4 upgrade

    Go into Device Manager and make sure the Windows driver for the tape machine is disabled. I've seen this be the cause of a slowdown before.
  8. Robin Can you tell me why the free space on Drive C is a concern? What is Retrospect doing with drive C when it runs?
  9. railes

    Retrospect 7.7 just closes

    This has happened to me a few times with this version. Never used to happen to me with version 7.6. Sometimes, I get away with removing the retro.ini file in the Program Directory. But usually I have to bring back a backup copy of Config77.dat that lives in C:\Documents and Settings\All Users\Application Data\Retrospect. That is not a pretty thing to do because all the old scheduled scripts that are in the backed up copy of Config77.dat start running when you open up the program. I always hit that DEFER button when I do this to keep them from running and give me time to go in and reconfigure the schedules. This is why I backup that whole directory, religiously every day.
  10. I've had the same issue when I go to upgrade my clients to 7.7. Connection problems only resolved by going to the client, uninstalling 7.6 and installing 7.7 and a reboot just to be safe. ugh!
  11. railes

    Slow matching under 7.7?

    64 bit Retrospect version 7.7.208 with Driver Update and Hot Fix version Windows 2003 R2 sp2 64 bit
  12. railes

    Slow matching under 7.7?

    About 10 days ago I ran a test to determine if the matching performance in Retrospect 7.7 was tied to the number of files in the backup set. Normally I run a Recycle backup to tape on the weekend of my production data that has roughly 3 million files in it covering 2 separate production volumes. Then one day a week I run a Normal backup off of the previous weekends backup set. This time I split my backup set into 2, one for each volume, essentially cutting the number of files in each backup set in half. I've checked my operations log and I see that in the past, this Normal backup using RS 7.6 with one backup set that included about 3 million files in the single backup set took about 4 hours to run each production volume. In the backup I'm referring to now using RS 7.7 on a 64 bit server with 8 gigs of RAM, the one backup script took 7 hours to run and the other backup script took 4.75 hours to run. Most of that time was spent matching. So this RS 7.7 backup session, with each backup set only holding about 1.5 million files each took almost 4 more hours to run then an RS 7.6 backup on the same data set that used one backup set which housed about 3 million files. Something is wrong with RS 7.7.
  13. I'm seeing these errors in all my tape backups. I'm running 7.7.208 on 64 bit Windows 2003. I never saw this in 7.6. I am almost certain I had tons of these errors when I first started with 7.7 the second time (after I'd bailed back to 7.6 waiting for the mem leak fix). But then I changed this setting in the retro.ini file in the Retrospect program directory: MaxMemPercent=70 from the default which I believe is MaxMemPercent=30. I was told by Tech Support many months ago that this config controlled how much system RAM RS was allowed to take up. I'm pretty sure this reduced these Heap Validate Failed errors. Be careful with this setting. Going too high will cause the program to crash with memory assert error.
  14. We have the Advanced Tape license and it is great. I have an older AIT 3 Tape and an LTO 3 tape on our server amd both get written to with no degradation. Be sure to get either an additional scsi card for the new device or get a 2 channel scsi card to handle both.
  15. railes

    Can't run as specified user

    This happens to me if the network account I am using to run Retrospect has over run its time limit on its password. I then have to re-enable the account by updating its password through a password changing program we use. May have to get your sys admin involved.