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About scstock

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  1. scstock

    Disaster Recovery Disk Method

    Well, I'm a couple of stages on, but not quite there yet! Retrospect support had suggested uninstalling and re-installing to try and resolve why I couldn't create a DRD using Retrospect Server. I was wary of this as I don't want to spend ages re-creating all my Scripts etc. so I temporarily installed Retrospect Server And Windows ADK on another PC - using this I was able to create a Disaster Recovery USB Drive. I successfully booted the target PC (actually a Mac Mini running Bootcamp) with it and ran a Restore as a client from the Disaster Recovery Wizard. However, once completed, when I go Back to attempts the Adjust Drivers to new hardware step it reports that no valid OS can be found. The backup set is from a client running Vista. This led me to wonder initially if I had missed the point in how the DRD is created, hence my question above, but it seems I have done it the right way. So I now I have to figure out why it can't find the Vista OS in the restored system.
  2. scstock

    Disaster Recovery Disk Method

    I have a basic question regarding creating a Disaster Recovery Disk in order to facilitate a Dissimilar Hardware Restore but I can't find the answer anywhere. Am I right in thinking that you need to create the Disaster Recovery Disk on the client PC, rather than the Server? If so that would mean installing the full version of Retrospect, and Windows ADK - not just the Client software - on each client machine, if only temporarily.
  3. Thanks for the suggestion but I still get the same error after running CHKDSK /F The process starts, runs for about 1-2 minutes saying 4 files created, then stops with the Error.
  4. I'm attempting the process of creating a Disaster Recovery Disk for the first time but the process is not completing - I get the error Can't continue execution, error -1101 (file/directory not found) Retrospect Windows 8.0 I've downloaded and installed the Windows ADK kit for Windows 8.0 and pointed the Disaster Recovery Disk process at the copype.cmd file. Any idea what I'm missing?
  5. Problem solved, here's the answer: http://forums.retrospect.com/index.php?/topic/151496-retrospect-client-1152-104-will-not-turn-on/?p=260025
  6. Fantastic, that worked - thank you so much.
  7. I'm struggling with this issue as well, but I don't find a retroclient.state file in Library/Preferences, before or after running the Uninstaller. Is it a Hidden file?
  8. ...and the same now with Client v12.0.0 (213)
  9. I have been getting exactly this symptom when trying to activate the Client version 11.5.0(137) on Mac OS X 10.9 and now 10.10 . Server version is Retrospect Desktop on Windows, which is working absolutely fine for another Mac client (on OS X 10.9) and three Windows systems. So I'm using Time Machine instead.
  10. SOLVED thank you Scillonian, that put me on the right track. Even when running the Retrospect Client Installer immediately after the Vista Installer completes (i.e. before any automatic updates) I was getting the same error. However, having found advice online about right-clicking the setup.exe in order to to Run as Administrator, I actually found that simply by running the setup.exe file rather than the Retrospect Client 9.0 Installer Package allowed the process to complete - after confirming a dialogue window concerning permissions. Phew!
  11. Thank you so much for your patronising and unhelpful "answer".
  12. I'm attempting to install Retrospect Client 9.0 on a virtual machine running Vista Home Premium; hardware is a Mac Pro I have installed Vista and let it run all the security updates. As I cannot successfully complete the Install, I cannot run any updates. I have also tried the 7.6 installer. The steps I am taking and problem I am experiencing is identical to that in the opening post - almost as soon as the installation process starts an Error appears with the message During the installation on the client machine an error appears "RegCreateKey(HKEY_LOCAL_MACHINE, "SOFTWARE\Dantz\RetrospectClient\5.0\Install", ...) returned 5" As the link you posted above to Microsofts error messages says : The information on this page is intended to be used by programmers so that the software they write can better deal with errors. If you are an end-user that is experiencing difficulty with an application you are installing or running, contact customer support for the software that is displaying the error message.] I have been successfully using several different versions of Retrospect for many years now, on a mix of Windows PCs (physical and virtual) and Macs in our office, so I am baffled as to how the Client Installer can fall at the first hurdle in this case.
  13. I'm getting this error here trying to restore a Vista system. Have tried Client Installers 7.6 and 9.0 - fresh install of Vista.