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edbolson

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About edbolson

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  1. We are moving from SBS 2003 to SBS 2008. Will our license codes work (we have Retrospect SBS Premium) on the new server? The old server will be retired.
  2. edbolson

    Error -2241 while grooming

    I did a Verify of the single "file" volume that had the grooming failure. It got over a million errors! I thought, oh no, the disk is bad! So I did a complete chkdsk and there were no errors (full chkdsk with scan for bad sectors). I looked at the log (took forever to come up because over 100 MB), and it appeared that all errors were "failure to communicate", but with files that do not exist in the folder for the volume. This, by the way, is a USB disk. Just to be clear, the sequence of steps was: 1) Recatalog - succeeded after several failures and a reboot. 2) Manually remove some snapshots, accepted the "Groom Now" option. 3) Grooming failed with Error -2241, catalog corrupt. 4) Verify showed over 1000000 errors, all apparently due to trying to access missing .rdb files (perhaps removed by grooming?) 5) Chkdsk shows no problems scanning entire disk. Anybody have further ideas? The backup set is currently about 500 GB, with about 200 GB free on a 750 GB disk.
  3. edbolson

    Error -2241 while grooming

    After managing to rebuild my catalog after several attempts, (see topic http://forums.dantz.com//showtopic.php?tid/27719/) I needed to groom a few snapshots. Even with this completely recreated catalog, I got Error -2241 - Grooming Backup Set SwapDisks3 failed, error -2241 (Catalog File invalid/damaged) You must recreate the Backup Set's Catalog File. This is completely unacceptable.
  4. That would sound fine but the catalog rebuild stops - it fails to finish and leaves a completely unusable catalog. There are over 556 GB in the backup set folder. The only sessions shown in Properties for the "rebuilt" backup set are from 6 months ago, while the last backup was early November. Is there some way to get around that "probably just one file"?
  5. I have a large backup set that first could not be groomed (said to recreate the catalog) but now cannot even rebuild the catalog. This is running latest 7.6 Retrospect SBS Premium. Is my ENTIRE backup set hosed? Log shows (with extended logging turned on, so I don't know how much would normally show): + Executing Recatalog at 11/11/2008 9:39 PM (Execution unit 1) To Backup Set SwapDisks3... arcdVolNext: use disk space = 675,383,607,296, used in catalog = 0, free on volume = 152,276,238,336 TMemory: heap 33 12.0 M virtual 6 30.0 M commit 30.0 M purgeable 0 zero K Pool:pools, users 1 1 max allowed mem 614.0 M max block size 8,192 K total mem blocks 0 zero K used mem blocks 0 zero K file count, size 0 zero K requested 39 4.0 G purgeable 0 zero K avail vm size 27,914,240 B TMemory::mhalloc: VirtualAlloc(80.5 M, MEM_RESERVE) failed, error 8 TMemory: heap 34 12.0 M virtual 6 30.0 M commit 30.0 M purgeable 0 zero K Pool:pools, users 1 1 max allowed mem 614.0 M max block size 8,192 K total mem blocks 0 zero K used mem blocks 0 zero K file count, size 0 zero K requested 40 4.0 G purgeable 0 zero K avail vm size 28,962,816 B TMemory::mhalloc: VirtualAlloc(80.5 M, MEM_RESERVE) failed, error 8 Backup Set format inconsistency (6 at 167477226) arcdBuildBackupList: delete after 6/24/2008 12:00:00.000 AM arcdBuildBackupList: keep after week 6/1/2008 12:00:00.000 AM arcdBuildBackupList: delete after 6/24/2008 12:00:00.000 AM arcdBuildBackupList: keep after week 6/1/2008 12:00:00.000 AM arcdBuildBackupList: delete after 6/24/2008 12:00:00.000 AM arcdBuildBackupList: keep after week 6/1/2008 12:00:00.000 AM arcdBuildBackupList: delete after 6/23/2008 12:00:00.000 AM arcdBuildBackupList: keep after week 6/1/2008 12:00:00.000 AM arcdBuildBackupList: delete after 6/23/2008 12:00:00.000 AM arcdBuildBackupList: keep after week 6/1/2008 12:00:00.000 AM arcdBuildBackupList: delete after 6/24/2008 12:00:00.000 AM arcdBuildBackupList: keep after week 6/1/2008 12:00:00.000 AM arcdBuildBackupList: delete after 6/24/2008 12:00:00.000 AM arcdBuildBackupList: keep after week 6/1/2008 12:00:00.000 AM arcdBuildBackupList: delete after 6/24/2008 12:00:00.000 AM arcdBuildBackupList: keep after week 6/1/2008 12:00:00.000 AM arcdBuildBackupList: delete after 6/24/2008 12:00:00.000 AM arcdBuildBackupList: keep after week 6/1/2008 12:00:00.000 AM arcdBuildBackupList: delete after 6/24/2008 12:00:00.000 AM arcdBuildBackupList: keep after week 6/1/2008 12:00:00.000 AM arcdBuildBackupList: delete after 6/24/2008 12:00:00.000 AM arcdBuildBackupList: keep after week 6/1/2008 12:00:00.000 AM 11/11/2008 11:56:54 PM: Execution incomplete Completed: 745169 files, 154.3 GB Performance: 1198.3 MB/minute Duration: 02:14:07 (00:02:15 idle/loading/preparing)
  6. edbolson

    Getting UIR to work

    Actually, after reading all the replies, I searched for the location of the companyweb\myrestore "actual" directory, which was in C:\InetPub\companyweb. Then I copied it (probably could have moved it) up a level to C:\InetPub. Then in the Internet Information Services management tab, I right clicked on "Default Web Site" and created a new virtual directory called "myrestore" and pointed it at the copied directory (actually I bet I could have done without copying!). That was all that was necessary.
  7. edbolson

    Retrospect 7.5.285 email subject corrupted

    I also saw this happen on my Gmail account as of 7.5.285. Since the message also is sent to my mac.com account, I checked there. The UTF-7 subject also fails to display properly. HOWEVER, this forwards to my comcast.net account, and it reads properly in the browser mail reader. BUT, there is also a strange change in the message I receive. Sample text is: Script: Laptops DDT Date: 7/5/2006 Script +ACI-Laptops DDT+ACI- completed with 13 errors The text "+ACI-" surrounding the "Laptops DDT" is added and I don't know why it is there. EMC/Insignia should really document these changes better. The release notes mentioned nothing as far as I can tell about changes in the email format, and there should be a way to turn this "mis-feature" off. Ed Bolson edbolson@mac.com
  8. edbolson

    Retrospect Pro on Windows Server possible?

    Thanks. That is what I surmised but had hopes of saving the office a few dollars.
  9. This is probably a dumb question, as it appears that Windows Server 2003 will require Retrospect Server. However, the office I support currently uses a Windows 2000 workstation as a "server" (NOT running Windows 2000 Server) and Retrospect Pro 6.0 with an HP autoloader tape drive and several client licenses and proactive backup. We will be most likely upgrading to a new server machine and run Windows Small Business Server 2003. Can we save money by just upgrading our Retrospect Pro and client licenses to version 7? The matrix on the web site appears to say no, yet the verbiage about Retrospect Pro says it will "backup one server" and multiple clients. Can anyone clue me in before I make a commitment? Does the Retrospect Small Business Server add functionality that Retrospect Pro doesn't provide? Thanks, Ed
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