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FuzzyJohn

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Everything posted by FuzzyJohn

  1. FuzzyJohn

    Skipping Schedule

    Quote: Mayoff said: You might be defering the schedules rather then removing them. Go to Automate>Preview and in the script preview you can delete scheduled events. When you delete an event, all scheduled items up to that date are removed. OK... I see now. So "skip" really means postpone or defer.
  2. FuzzyJohn

    Skipping Schedule

    Why is it that even though I set Retrospect to skip the schedule until a certain date/time it still wants to run backups that were to be skipped when the skip period is over? Example: On 6/25 I set Retrospect to skip the schedule until 6/27 at 2:30AM. My backup schedule is set to run at 2:30AM alternating between Backup Set 1 and Backup Set 2. I expected Retrospect not to backup to Backup Set 1 (scheduled for 6/26 2:30AM) but to backup to Backup Set 2 (scheduled for 6/27 2:30AM). On 6/27 at 6AM i found Retrospect asking for the Backup Set 1 media to continue the backup. I stopped the execution at that point. Checking the properties for Backup Set 2 showed that the schedule executed that backup as it was supposed to. My only problem is that Retrospect should not have asked for Backup Set 1 since I told it to skip that particular schedule.
  3. FuzzyJohn

    Compression

    Quote: The FAQ does not answer my questions. Lemme clarify. 1. Enabling compression in NTFS is software, not hardware, compression. So if I tell Retrospect I want to use software compression, there needs to be a means to tell Retrospect whether to use the NTFS compression or the Retrospect compression. Rerospect does not use the Windows NTFS compression. If software compression is used for your backup, the compression is by Retrospect. Amy, please let me know if I am wrong... Any files that are on the hard disk with NTFS compression are actually decompressed by the OS before they are passed on to Retrospect for backup. At this point Retrospect will or will not compress them with its own compression routine. John
  4. FuzzyJohn

    OnStream out of business?

    It feels so good to be hit by the same thing twice. Now I am off to playing lotto.
  5. FuzzyJohn

    Schedules Not Running at Times

    Besides the problem with the different looks I posted in Retrospect Professional's Different Looks, the machine with Novell login sometimes does not run the scheduled scripts. The machine has a password protected screen saver. Is there any known issue between Retrospect and Novell login? I am having no problem on the machine that does not have Novell installed, even if the screen saver is password protected. John
  6. FuzzyJohn

    Schedules Not Running at Times

    Quote: This is a pain in the a$$. I wander if you lock your workstation or the screensaver locks it, maybe this is a problem? I am going to try just logging off tonight. In my case the screen saver locks the machine. But the problem is not consistent. The machine sitting next to the one with the problem (also a Win 2K SP-3 but without Novell) has never missed a schedule. And that machine has a screen saver that locks it too.
  7. FuzzyJohn

    RDU 3.8 Makes for Longer Backups???

    Quote: The following notes are displayed in our hardware support database: There is an incompatibiltiy with the OnStream Echo drives and Retrospect RDU 3.4.106 and later. Users will encounter -105 errors when comparing tapes. Dantz is working to resolve this problem. In the meantime, DI-30 users should remove the RDU from their systems, this drive will work perfectly with Retrospect 6.0 and no RDU. Thank you for mentioning this. I just want to let you know that so far I have not experienced that error. Between home and work I run Retrospect 6 Professional with OnStream DI-30 and DI-30 FAST drives with RDU v3.7 on 6 different machines. I will keep an eye on them though. John
  8. I am using the OnStream DI-30 FAST tape drive. Ever since I downloaded and installed RDU 3.8 I noticed that backups take longer than before. The change seems to be that after backing up each volume (4 in my case) the tape is rewound to the beginning before starting the verify for that volume. In the past the tape was rewound only to where the current backup for that particular volume started. In Retrospect is writing to the far end area of the tape these extra winding and rewinding steps can take a long time. In my case this has effectively double the amount of time to do a normal backup (from 15 minutes to a little over 30 minutes). Is my observation correct or should I start looking somewhere else? Installing the RDU 3.8 drive is the only change I made to my system. If this is correct, any reason for the change? And any chance to make it back the way it was in earlier RDU versions? John
  9. FuzzyJohn

    RDU 3.8 Makes for Longer Backups???

    Well... I guess it is time to roll back to RDU.RPX v3.7.
  10. Quote: Quote: Make sure the drive is configured to be the Master drive on the IDE channel. Quote: Configure your Hitachi CD-RW drive as a master and connect it to your secondary IDE channel. Configure your OnStream DI-30 FAST tape drive as a slave and connected it to your secondary IDE chanel as well. A few questions: Should the OnStream driver be installed? Should the OnStream software (OneSafe) be installed? Should the drive be master or slave? I've gotten confligting information. From past experience I did not see any interference between the OnStream driver and Retrospect. However, there is no need for the OnStream driver if you use Retrospect. My DI-30 FAST drive shows up in Device Manager under the "Other" category. When it comes to the OneSafe software, that is another story. OneSafe probably grabs control of the tape drive and this will give you problems. As far as having the drive configured as a Master or a Slave it does not really matter as long as it does not conflict with another IDE device on the controller. If the OnStream tape drive is the only device on the controller it has to be configured as a master. Usually CD-ROM and CD-RW drives are configured as master. The OnStream drive comes from the factory configured as slave. You should not connect the OnStream tape drive on the same controller (cable) as your hard drive. John
  11. The item at 0:0 does not look like an OnStream DI-30 FAST tape drive. It looks like a Seagate Barracuda hard disk drive. Configure your Hitachi CD-RW drive as a master and connect it to your secondary IDE channel. Configure your OnStream DI-30 FAST tape drive as a slave and connected it to your secondary IDE chanel as well. If all is OK you should see the OnStream DI-30 FAST tape drive at 1:1. That is how my tape drive is configured (different hard drive and CD-RW) and Retrospect has no trouble seeing it. John
  12. FuzzyJohn

    RDU 3.8 Makes for Longer Backups???

    Any ideas?
  13. FuzzyJohn

    Schedules Not Running at Times

    Quote: Check the Event Log for any possible error messages as to why the Retrospect Launcher service is failing. If you turn the Retrospect Launcher Service on/off does the problem go away? Amy, it happened again. The schedule which is set to run on Monday thru Friday stopped running on Friday, May 2, 2003. This morning when I manually launched Retrospect it automatically started to run the missed schedule from May 2. I checked the Retrospect log and there were no entries after the last backup on May 1. I also checked the Windows Application and System Event logs and found no entries related to Retrsopect. I did not even see any entry showing that the Retrospect launcher started started (this is Windows 2000 Professional). But I also checked the other Windows 2000 machine that never had trouble running scheduled backups and I did not see the Launcher Service start entries either. If I turn the Retrospect Launcher Service OFF and then back ON the problem goes away for a while. John
  14. FuzzyJohn

    Schedules Not Running at Times

    I will check the event log as soon as this happens again. Fortunately it has been some time now since I last had the problem. If I remember right, when I manually launched Retrospect Professional, a few seconds later the scheudled script started to execute. After that it looked like all was OK for a few days when the schedule failed to execute again.
  15. FuzzyJohn

    More Than One Snapshot (Again)

    Quote: Retrospect will compare volumes based on many criteria, such as name, serial number, size, creation date, block allocation size, etc. to see if volume is the same. If any of these criteria have changed, the volume will be considered different. If that is the case shouldn't I see the "previous" volumes grayed out when I look at volumes? In the past when I changed hard drives that happened, but this time that is not the case. I also find it odd that this happened in the same day on 2 different computers, each having their hard drives partitioned in 4. Somehow the 8 drives changed some sort of information so that all 8 appeared different to Retrospect.
  16. FuzzyJohn

    More Than One Snapshot (Again)

    I already brought up this issue back in December 2002. It happened again. It happened on 2 different computers, each with 4 drives that are backed up. On both of these computers I did a recycle backup a week ago. Today I made a normal backup on both computers, the first backup after the recycle backup. Now when I go to the backup set properties, Snapshots tab, I can see that each of the 4 drives, on both computers, is listed twice: Programs_1 (C:) John 04/05/2003 01:20 PM Programs_1 (C:) John 04/11/2003 05:09 PM Programs_2 (D:) John 04/05/2003 02:21 PM Programs_2 (D:) John 04/11/2003 05:17 PM Storage_1 (E:) John 04/05/2003 03:02 PM Storage_1 (E:) John 04/11/2003 05:19 PM Storage_2 (F:) John 04/05/2003 03:08 PM Storage_2 (F:) John 04/11/2003 05:20 PM The other computer has a similar display. This causes the size of the backup set file to increase substantially everytime a snapshots is added this way. There was no change made to the drive names. Why is this happening? John
  17. FuzzyJohn

    Schedules Not Running at Times

    Quote: There are no known issues with this configuration. I'm not clear on what you mean by: Schedules Not Running at Times Does it auto-launch at all? Are there any error messages? Does Retrospect attempt to run itself when you manually launch the program? Is there a message on the screen when this occurs? What other information can you provide? The schedule simply fails to run. There are no messages. If I start Retrospect manually, then the scheduled backup will run. I have followed the instruction I found in the knowledge base and that seems to work for a few days. This is not my computer. It is one used by my boss and so far the only consistent thing I can see is that this happens when the computer is not used for a while (the screen saver comes on).
  18. FuzzyJohn

    Spontaneous Reboot in Mid Backup

    Quote: As a test, to see if the problem is hardware related, try a backup to a disk backup set to a local or network drive. Does the computer reboot? I did one better. I replaced the DI-30 drive with a DI-30 FAST drive. During the last test backup I made, I started to hear some sort of clicking, apparently from the tape drive. The Retrospect window seemed to refresh itself at about the same rate. After replacing the drive I was able to complete a full backup of about 8 GB on 4 partitions without any incident. I hope the problem was hardware related. John
  19. FuzzyJohn

    Spontaneous Reboot in Mid Backup

    Lately my PC running Windows XP Pro SP-1 started experiencing spontaneous reboots while Retrospect Professional 6 is running backing up to an OnStream DI-30 tape drive. This causes the tape to produce error 105 (Unexpected end of data) the next time I try to use it. There is no entry in the log expect for the unfinished backup session. On reboot Windows XP wants to send a report to Microsoft about the serious error that was detected. Microsoft reports back that this is a driver related issue and they do not have more information about this. This happened after I started using RDU.RPX v3.7 but today I tried with RDU.RPX v3.6 and the same rthing happened. Unfortunately I was not in front of the PC to see what it was doing at the time. Anybody else seen something like this? John
  20. FuzzyJohn

    Spontaneous Reboot in Mid Backup

    Quote: Retrospect does not load drivers at system startup, so I would not expect the RDU to be the cause. It is more likely that the Onstream driver in device manager could be an issue, or ASPI if it is installed. This has nothing to do with the system startup. The computer reboots while Retrospect is running. After the reboot Windows says that it recovered from a serious error and asks if I want to send the report to Microsoft. The OnStream driver is not loaded. The tape drive is shown in Device Manager in the "Other" category. No ASPI is installed. Retrospect is using NT Passthrough. Quote: Turn off options to reboot on crash within your PowerManagement settings. This might allow you a better chance to see what is going on when the crash happens. Can you direct me where to do this? In looked in the Windows XP Control Panel | Power and I see nothing to turn off. Did you mean the Automatically Restart checkbox in the System Properties | Startup and Recovery? Quote: Turn off virus protection also, to see if that has anything to do with this. While Norton Antivirus 2002 is installed, it is not running in Autoprotect Mode. In other words, it is turned off. John
  21. I have Retrospect Professional 6 installed on 2 desktops, both running on Windows 2000 Professional and both using the OnStream DI-30 FAST drive as a backup device. They both use the same screen resolution and color depth. One machine uses Novell to log on a network while the other uses only Windows. When I launch Retrospect on both machines I can see that the programs do not have the same look. On one machine the bar at the left of the window has the beige or light brown color and the titlebars of the Retrospect child windows is brown. On the other machine the bar at the left of the window is gray and the titlebars follow the Windows color settings (blue for the active window). Why is this? John
  22. FuzzyJohn

    Retrospect Professional's Different Looks

    Quote: I believe you can choose the location by right clicking on the bar. I am not sure why the colors are different. What location is this about?
  23. I am interested to find out about this "Backup set format inconsistency" message too. John
  24. I had a similar situation. Both Chkdsk and Norton Disk Doctor were reporting problems with the Security Descriptors and/or the MFT. After a lot of investigating (Norton Protected Recycle Bin helped) I found that a couple of files in the C:\WINDOWS\system32\wbem\Repository\FS folder were updated every minute or so. It looked to me like Chkdsk and NDD would indicate the problems if the files were updated while these 2 programs were running. To make a long story a little shorter (also I don't remember what exactly made me look there), in Norton Antivirus 2003 options (installed by Norton SystemWorks 2003), in the Instant Messenger section I removed the checkmark for MSN Instant Messenger. Ever since both Chkdsk and NDD do not report anymore problems. I suppose that if you do not have Norton Antivirus 2003 this does not apply to you.
  25. FuzzyJohn

    60pro.exe ??

    Quote: This patch addressed a license issue with tape drives when upgrading from 5.6 Express to 6.0 Professional. If you are doing a clean install of Retrospect 6.0 (not an upgrade) this patch should not be needed. I was probably the one who found this issue back in August 2002 when Retro 6 was released. My proble was not related to an upgrade. I encountered it on a clean install of Retrospect Professional. If I remember right, when started for the first time the program asked for the license code. I would enter it and the code was not accepted. From my discussions with Matthew Hanagan of Tech Support it appeared that this was an issue only when certain backup devices were present. I was using the OnStream DI-30 tape drive. A day later Dantz came up with the patch. The patch is now incorporated in the downloaded file.
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