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About FuzzyJohn

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    Retrospect Addict
  1. FuzzyJohn

    Files do not compare

    Fast forward two years. As my last post indicates, resaving the 2 files eliminated the "file didn't compare" errors. Now I started getting the same error on 2 different JPG files. These are files that have been backed up without any problems for about 8 months and now, all of a sudden, I get the "files didn't compare" errors. The files have not been changed ever since they were placed on the server. OS: Windows Server 2000 Retrospect: Retrospect Backup Single Server v7.6.111. Verification Method: Default. I can copy the files to other locations without any error messages from Windows.
  2. FuzzyJohn

    Retrospect Pro v7.6.123 Help File

    Problem solved. Had to "Unblock" the .chm file in its properties.
  3. FuzzyJohn

    Retrospect and Volume Shadow Copy Service

    Thanks. I just found that out after buying the upgrade from v7.
  4. What is different with the Help file between version 7 and 7.6? When I have version 7 installed I can view the Retrospect Help file. When I have version 7.6 installed every topic in the help file gives me a message saying "The address is not valid".
  5. I am setting up a Windows XP Pro SP-3 machine from the ground up. I did a quick backup test using Retrospect Single Server v7.6.123. When I started the backup I did not see the message saying "Preparing for open file backup". During the backup I had several files with Error -1020 (sharing violation). I checked the Volume Shadow Copy service and found it not to be running. On a wim I uninstalled Retrospect Single Server v7.6.123 and installed Retrospect Professional v7.0.326. When I started the backup I saw the message saying "Preparing for open file backup". The backup completed without errors. I checked the Volume Shadow Copy service and fond it to be running. Why the difference between the 2 versions? In Retrospect Single Server v7.6.123 when I tried to enable Open File Backup I got a message saying that my license does not cover that feature. Does the Single Server version require a separate license for open file backup in XP while the Professional version will use XP's VSS? Will Retrospect Professional v7.6 use XP's VSS? I was under the impression that the additional license for open file backup is to use Retrospect's Open File Backup not the Volume Shadow Copy service.
  6. I created a new backup set and used it about 10 days ago. The results are the same. The excluded folder does show up when browsing the snapshot, and I can restore from it, but it does not show in any of the individual sessions. This new backup set was created and used after the exclusion was created.
  7. FuzzyJohn

    excluded files are backed up

    Over a year later, and with v7.6.111, I just found the same issue. See my post about this.
  8. Using Retrospect Single Server v7.6.111.0 under Windows 2000 Server. Files excluded thru the Selector are still backed up. One of the exclusions in the selector excludes where Windows Drive Letter is D: and folder name exactly matches "COMSEG Repository". Testing the selector correctly shows that folder "COMSEG Repository" and its subfolders and files are excluded from backup. Checking a backup set that used this selector, browsing the first session of the backup set shows that folder "COMSEG Repository" is not backed up. I browsed several other sessions in the backup set and I was unable to find the folder there. However when I browse the snapshot for the same backup set I can see folder "COMSEG Repository" together with its subfolders and files. A retrieve operation for several files while browsing this snapshot restored those files. So even though the Selector Test and the first session of a normal backup set show that the folder is not backed up, it is really there as indicated by the snapshot and by the ability to restore files from it. Other backup sets that used the same selector exhibit the same problem.
  9. FuzzyJohn

    Files do not compare

    I am using "Thorough verification" and "Generate MD5 digests".
  10. FuzzyJohn

    Files do not compare

    I had one JPG file that had no problems running Retrospect Single Server v6.5. After upgrading to v7.5 I started getting the "File did not compare error". A week ago I installed v7.6 and the error remains. I made a copy of the file and the copy also fails to verify. I resaved the file and the newer version verifies OK. I have no problem ditching the original (which did not compare) but I am uneasy as this may still come up with other files. The verification method I use is the default.
  11. FuzzyJohn

    Files do not compare

    I see that. Any idea when it will be out of beta? This is a production server and I'd rather not put beta software on it.
  12. FuzzyJohn

    Files do not compare

    Is an update that fixes the "didn't compare" errors any closer to release? I am getting this error on 2 JPG files and also on 2 PDFs. I am running v7.5.508 Single Server with the v7.5.14.102 update on a Windows 2000 server.
  13. FuzzyJohn

    Tape Drive Cleaning question

    Go to devices, highlight your tape drive listed there and get its properties. You can highlight the tape too and get the same information. I am a newcomer to v7.5. In earlier versions Retrospect had to be running at the time the tape drive was cleaned to record the cleaning action. I really don't know if that is still the case with 7.5.