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U15503

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About U15503

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  1. U15503

    Errors -102 -205 with CD-RW's

    Sorry to take so long in providing this information. It is: Vendor: SONY Product: CD-RW CRX160E Version: 1.0e Driver: SONY CR-RW (1.54)
  2. I am including an extract from the Retrospect Backup log which indicates that, after a successful incremental backup, errors -102 and -205 were generated during the compare process. Following this error situation, I ran a backup set verify, which completed without any errors. For your information Retrospect is running on a Dell Inspiron 5000, Adaptec FireWire PC bus card and an extrernal Sony I.link CD-RW drive. The operating system is Windows 2000 Professional, service pack 3. I have serveral questions. First, is this a valid backup or not? Does the fact that the backup set verify compelted successfully indicate the backup data is valid? Secondly, since this error -102 and -205 seems to occur with some regularity, is there anyway to reinitiate a backup set compare after the failure occurs since one does not know if the remaining date to be compared was in fact written correctly? Thirdly, if there isn't any way in Retrospect to reinitiate the backup compare after this type of failure, is there anyway of convincing Retropsect that the session just created is invalid so that the incremental backup can be redone? The problem here is that it appears that the Retropsect catalogue considers the incremental backup to have been successful even though the compare process did not complete successfully. I would think there should be some way of invalidating that session in the catalogue or on the CD-RW's so one could redo it. + Retrospect version 6.0.206 Launched at 3/15/2003 4:32 PM + Retrospect Driver Update, version 3.6.104 + Executing Immediate Backup at 3/15/2003 4:32 PM To Backup Set Backup Set A... - 3/15/2003 4:32:27 PM: Copying Drive E (E:) 3/15/2003 4:46:22 PM: Snapshot stored, 247 KB 3/15/2003 4:46:24 PM: Comparing Drive E (E:) Trouble reading: "Backup Set A" (281), error -102 (trouble communicating) Trouble reading: "Backup Set A" (0), error -205 (lost access to storage medium) 3/15/2003 4:50:12 PM: Execution incomplete Remaining: 16 files, 85.9 MB Completed: 70 files, 250.6 MB, with 17% compression Performance: 40.2 MB/minute (27.0 copy, 117.4 compare) Duration: 00:17:45 (00:03:10 idle/loading/preparing) Quit at 3/15/2003 5:01 PM + Retrospect version 6.0.206 Launched at 3/15/2003 5:03 PM + Retrospect Driver Update, version 3.6.104 Quit at 3/15/2003 5:07 PM + Retrospect version 6.0.206 Launched at 3/15/2003 5:11 PM + Retrospect Driver Update, version 3.6.104 + Executing Verify at 3/15/2003 5:12 PM To Backup Set Backup Set A... 3/15/2003 6:25:27 PM: Execution completed successfully Completed: 1737 files, 7.3 GB Performance: 124.4 MB/minute Duration: 01:13:18 (00:13:20 idle/loading/preparing)
  3. U15503

    MS Bookshelf after restore

    Yes, that is correct. After installing the new drive, performing a full drive restore, then fixing the MS Bookshelf problem, a new full backup and subsequent daily incremental backups all took place. It was necessary to again restore the drive after some time had passed. I followed the restore steps using my disaster recovery CD. After completing a successful recovery, the same problem with MS Bookshelf recurred.
  4. U15503

    MS Bookshelf after restore

    Yes, the hard drive was replaced. I have some additional details. The error message referred to in my original post is "Bookshelf must be installed in order to use the Quickshelf commands. Run the Setup Program from your Bookshelf software." After uninstalling and installing the software the message disappears and the icon properly shows in the system tray. This is a consistent occurence. I have had to perform a full drive restore three times and after partition, format and restore, I receive the same error message even though I correct the problem and perform a brand new full restrospect backup.
  5. U15503

    CD-R error message

    There were no reported errors in the restore. The restore was to the same laptop with the same hardware configuration except, of course, the new hard drive.
  6. Does Retrospect Professional 6.0 continue to use a driver as did Retrospect Express? I can find no instructions on how to properly download and update the driver under Retrospect Professional. Please advise.
  7. U15503

    CD-R error message

    Under Retrospect Professional 6.0 (installed by upgrade over Retropsect Express) under Windows 2000 Professional, I recently had to perform a full drive restore due to a drive hardware failure. After successfully restoring the drive using the disaster recovery CD, I received the following error message when I insert an audio CD in the factory installed CD player: "Access to the specified device, path, or file is denied." and this under the Administrator key! If I start the Microsoft software CD Player after this message it plays the audio CD without problem. This error message began to appear after the full dirve restore. Why did Retrospect not completely restore the access to the CD player and how do I rid myself of the error message and fix the problem?
  8. U15503

    Laptop Power Options

    Under Retrospect Professional 6.0 (installed by upgrade over Retropsect Express) under Windows 2000 Professional, I recently had to perform a full drive restore due to a drive hardware failure. After successfully restoring the drive using the disaster recovery CD, when signing on as the Administrator, I noticed that the laptop power options were not restored properly. I had modified these settings (Settings, Control Panel, Power Options) and changed the Hard Disk and System Standby from the defaults to never at the advice of my CD-RW manufacturer. After the restore these options now show as the defaults. Why does Retrospect not properly restore the Control Panel settings?
  9. U15503

    MS Bookshelf after restore

    Under Retrospect Profession 6.0 (installed by upgrade over Retropsect Express), I recently had to perform a full drive restore due to a drive hardware failure. After successfully restoring the drive, I began receiving an error message indicating Bookshelf could not initialize, or words to that effect, when signing on as the Administrator. Microsoft Bookshelf had been installed under the Administrator key. The software normally would show an icon in the system tray. It was necessary to delete and reinstall the Bookshelf software. This also happened under Retrospect Express. Why does Retrospect not properly restore this application?
  10. I will start the diagnostic process with the CD-RW's, however, most of the backups span multiple CD's. Is there anything in the error message (Bad backup set header found (0xc005ab40) at 186,593) that can help me pinpoint on which CD the error occurred. I am using 4X, 700 MB CD-RW's.
  11. I use Retrospect Express Backup version 5.6.132 to backup a Dell Inspiron 5000 to a Sony CRX1600L CD-RW drive connected by a FireWire card. The OS is Windows 2000 Professional with service pack 2. When I perform a recycle backup with verification and data compression on, I have twice received the error message: Bad backup set header found (0xc005db40) at 186,593 and Bad backup set header found (0xda5cf6a9) at 445,965. Three questions: (1) What causes this under with FireWire as I note the other discussions refer to SCSI? (2) Does this error message, which appears to be produced during verification, mean the backup is bad? (3) Is there a fix for this problem? Thanks, Ken
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