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About mkshields

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  1. mkshields

    Retrospect 7.6 can't Repair Catalog

    I was able to Rebuild the Catalog after much trial and error. The solution was to copy the Backup Set from the NAS drive to a USB drive I purchased today. I then ran the Repair Catalog against the new drive. Retrospect catalog repair doesn't seem to want to run against a network drive but did run against the new G: USB drive. I was able to recover Documents, Photos, iTunes Library, etc but for some reason the Outlook.pst and the Preferences folder either didn't make it onto the backup set or didn't recover from the backup set. That is really frustrating!
  2. My hard drive crashed and along with it the Catalog (why the catalog is stored on the drive where Retrospect is installed instead of where the backups are, I'll never understand.) This drive is on a Vista Home Premium laptop. I replaced the drive, reinstalled Vista and Retrospect 7.6 and am trying to restore the backup which is on an Iomega NAS drive. I tried to follow the instructions for Repairing the Catalog. The instructions break down at Step 3. When it asks to select a disk where the backup set data is stored, it doesn't show the NAS drive so I click on Advanced and enter the UNC path for the NAS drive, it comes back with message "The selected disk does not contain any Backup Set data files, please select another disk", I click OK then click on the Public Folder, then Retrospect Folder, then K's Backup Set A, then 1-K's Backup Set A, then nothing shows in detail window and the OK button is dimmed out. Why doesn't it see the Backup Set? If I look in 1-K's Backup Set A with Windows Explorer I see all the weekly backups with about 80GB of backups. I tried calling EMC Technical Support yesterday and today but they are closed. Please Help!
  3. I asked a similar question yesterday because my hard drive failed and with it went the catalog needed to restore. Repair Catalog can't "see" the backup files on the NAS drive. I have not received a reply yet. Robin, can you reply to yesterday's post? Retrospect Express 7.6 Vista Premium Home
  4. I am having the same problem with Retrospect 7.6. When I try to recreate the catalog it says "selected disk does not contain any backup sets" It appears that Retrospect is looking for .rbf and .rbc files. When I look at the backup files with Windows Explorer they are .rdb files. All the backup sets are there when viewed with Explorer but Retrospect can't see them for some reason. Has anyone been able to resolve this? My laptop drive crashed and it had the catalog file on it. I installed a new drive and am trying to restore files from Retrospect Backup.
  5. I am trying to restore files from a backup set on Iomega NAS Drive to a new hard drive on my laptop after old drive crashed. I do not have a catalog file backed up (was not aware I needed to do this). I tried to Repair Catalog-navigated to NAS drive-opened Retrospect folder-opened Backup Set A folder-opened 1-Backup Set A. Does not show any backup sets in that folder. Yet I can open that folder in Windows Explorer and see all backup sets. What am I doing wrong? It appears that Retrospect is looking for Backup Sets with file extensions .rbf,.rbc yet the file extensions of Backup files when viewed with Windows Explorer say Retrospect Disk Backup Set (.rdb)