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Everything posted by rfajman

  1. Recently I was trying to create a disaster recovery disk with Retrospect Desktop 16.6 on Windows 10 Pro. The WinPE documentation says that if you want to have files larger than 4GB on a larger USB disk (mine was 32 GB), then you should create a 4 GB FAT32 partition first, then an NTFS partition on the rest of the drive, if you need to have files larger than 4 GB.. The first problem I ran into was that Retrospect would not accept the 4 GB partition, so I increased it to 4.25 GB, which seemed to be acceptable. But then it said that it could not use the disk, perhaps because it's GPT. It's not, it's MBR. It gave no other explanation. Then I tried making an ISO file, which went OK. Then I tried to use Rufus to put the Retrospect DR ISO file onto the USB disk. Rufus insists on changing the USB disk to a single partition. I guess I'll just give up. I don't know what I'd use the other partition for anyway, at least for nothing very big. So all FAT32 should be OK. Anyway, the USB disk is only 32 GB, so FAT32 is fine, as long as no file is larger than 4 GB. I was just trying to keep things as flexible as possible.
  2. rfajman

    Odd problem creating Disaster Recovery Disk

    Are you suggesting that I open a formal support case? I don't have a support contact. I'm not sure if the limited support that is included when Retrospect is purchased is still good for me. I have 16.6 and have not asked for support since I upgraded (or long before that).
  3. Here's a trivial idea: sometimes I need to rerun a scheduled backup soon after Retrospect has been restarted. I don't want to enter the password, because it is very long and very random, so I schedule a one-time backup to run right away. It would be nice if it didn't take quite so many steps to do that. For example, after clicking on "Add a New Scheduler," one is given three things that can be checked, "Day of Week," "Repeating Interval," and "Single Date" and then buttons for "OK" and "Cancel." Instead of that, how about having these buttons: Day of Week Repeating Interval Single Date Cancel Thus an unnecessary step is eliminated. It would also be nice to have one more button, "Now," to schedule an immediate backup, so it wouldn't be necessary to adjust the starting time.
  4. rfajman

    Scheduling a one-time backup

    I know about run documents. It's an interesting idea, I'll give it a try.
  5. rfajman

    Yet another -530 client not found error

    I've had problems with clients not found with many versions of Retrospect (most recently 16.6) currently on Windows 10 Pro Build 18363. In our small home office, I have a dedicated Gigabit Ethernet dedicated to communication among our PCs. We have pretty high speed wireless Internet access provided by the place where we live. I use static IP addresses because long ago I had problems with multicast. My setup is pretty static anyway. My problem is that occasionally the IP address, subnet mask, and default route will disappear from the Gigabit Ethernet interface. This happens both on the "server" and the clients. Finally I gave up and wrote a command file that runs in the background, periodically checks the Gigabit Ethernet interface, and reestablishes the proper configuration when necessary.
  6. It's not clear to me what's in Retrospect 17 for me, a simple user of the Desktop/Professional version with just two clients in my own office. I'm on 16.6 now. I think I asked the same question about 16.0 (maybe it was 15). I held off upgrading for quite a while. Eventually I did upgrade after some upgrades added things that I could use. Right now, though, I don't see it with 17.
  7. Does anyone have any idea of how many of the numerous fixes listed for v17 also apply to earlier versions of Retrospect, rather than being for bugs introduced in v17?
  8. rfajman

    Retrospect 17 and low-end users

    Yes, of course. However, the reason that I asked the question is that new features can be added that would be useful to me. For example, I am using the cloud backup that was added relatively recently. It's also possible that important bugs could be fixed.
  9. Another small item: it seems to me that how Retrospect flags errors and warnings in the log could be improved. For example: * File "C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\DeliveryOptimization\Cache\2ac3ce7c582a3dab4663c700b7a6ee798b09349b\2a60267e790942dfdf2fe4407cee93ef8039457339704e44726bae6683da5335": didn't compare > Trouble reading files, error -519 (network communication failed) In the first message, "*" is really a yellow triangle with an exclamation point inside. In the second message, the ">" is red, but the yellow triangle stands out far more to me. Also, a warning that occurs a thousand (or whatever) times should be considered to be an error.
  10. I just recently got the Retrospect 16 announcement and can't help but wonder what advantages, if any, it has for the lowly user of the Desktop/Professional version?
  11. rfajman

    Restrospect 16 Desktop Advantages?

    Yes, I do have The upgrades did finally seem to be worthwhile to me, even though I haven't yet tried Email Protection or ProactiveAI. I found the description of ProactiveAI rather unclear, although I'm sure I'll figure it out once I really try to use it. As for upgrading to 16.0, thanks for confirming my feeling that I should wait.
  12. I have Retrospect for Windows Desktop with Dissimilar Hardware Restore. Up to now, I have been backing up the computer running Desktop and two clients to four hard disks, in rotation. Now I have gotten a new machine and want to restore the operating system and data files from one of the old machines to the new machine. The old machine has a 1 TB SSD, partitioned with two volumes, one for the operating system and one for data, plus, of course, the UEFI system and the recovery partitions. The new machine has two SSDs: 1 TB for data (replacing the OEM hard disk) and 512 GB for the operating system (replacing the OEM SSD). The 1 TB SSD currently has the original operating system on it (copied from the OEM SSD by Samsung migration software). The 512 GB SSD is empty, except for being partitioned and formatted. The UEFI system and the recovery partitions were copied from the 1 TB SSD. I've been having trouble restoring the operating system volume to the 512 GB SSD using the Disaster Recovery client. I have installed the driver for that SSD into the DR client. The otherone does not need a special driver. The most recent error I've gotten is + Executing Restore from Backup at 2/1/2018 3:10 PM 2/1/2018 3:10:42 PM: Connected to minint-d36kkvn To volume Programs Disk (C:) on minint-d36kkvn... - 2/1/2018 3:10:42 PM: Restoring from Backup Set 1, Snapshot Dell15R, 2/1/2018 4:43:44 AM [*] T-29: VssWBeginRestore: PreRestore failed, winerr -2147212270, error -3045 2/1/2018 3:11:16 PM: Execution incomplete Duration: 00:00:09 (00:00:03 idle/loading/preparing) I got other errors before this, the most significant being Retrospect telling me that it was going to wipe out information on the other SSD, not the one I told it to restore to. To stop it from saying that, I first changed the drive letter on the volume I didn't want Retrospect to write to and, when that didn't work, I took the volume offline. Then I tried taking the whole disk offline. Still no joy. So now I am at a loss. I know that, as a last resort, I can reinstall the operating system, but why should I have to? I hope that, if I do that, Retrospect will at least let me restore the data. .
  13. The process for loading drivers in Disaster Recovery could be a little better explained. I didn't see a statement that the drivers have to be 32 bit. It makes sense in hindsight, but all my PCs run 64-bit Windows now, so I didn't think of it at first.
  14. I don't see any evidence that this has been resolved. I have a small local Ethernet with no DHCP server and static IP addresses. I found the instructions (from a Google search, not a search on the Retrospect web site) for setting the IP address. But why isn't there an option on the Disaster Recovery disk menu for doing that? I put this command file into the root directory of the DR disk: netsh interface ip set address Ethernet static %1 netsh interface ip show address Then, after booting from the DR disk, I can shift-click on the local restore option in the menu, which gives me a command prompt from WinPE. Then I can say ipaddr <IP address> Then I exit from the command window, which then goes into local restore. I click on Back to return to the menu so that I can do a client restore. This does not seem to me like something that would be difficult to include on the menu. After all, Retrospect supports clients with static IP addresses, so DR should too. At the very least, the above process should be documented in the Retrospect manual.
  15. rfajman

    Upgrade Retrospect Desktop to version 12

    Sorry, yes, of course, I meant 12.1, not 11.1.
  16. I currently have Retrospect 11.5 Desktop (formerly Professional). I use it to back up three (currently) PCs to four backup sets, each on a 3 TB hard disk, using one of the backup sets each day. The network is a dedicated gigabit Ethernet switch. What's the value to me of upgrading to Version 12? The new features don't seem really applicable to me. There are quite a few bug fixes, but I don't see why I should have to pay for an upgrade just to get fixes. The main problem that I have is frequent occurrences of backups bombing with thousands of "-1101 File or Folder Not Found" errors: ... [*] stfiDoBackupOne: error -1101 (file/directory not found) on C:\Windows\WinSxS\x86_wwf-system.workflow.runtime_31bf3856ad364e35_10.0.14393.0_none_3670ad90fe5c2d0f\. [*] and 34,579 others [*] stfiWaitForBackupDone: operation terminated, error -1101 (file/directory not found) Trouble reading files, error -1101 (file/directory not found) 3/24/2017 6:27:38 AM: Trouble copying folders, error -1101 (file/directory not found) ddex=50,848 It occurs both on the "server" and the clients, with no obvious pattern. Usually rerunning the backup works, but that is a pain and makes Retrospect less than fully automated. I don't see a fix for this in the list of Version 12 fixes.
  17. rfajman

    File/directory not found messages during backup

    Sorry, yes, of course, I meant 12.1, not 11.1.
  18. I'm using Retrospect 11.5 Desktop/Professional. Frequently I get numerous error -1101 (file/directory not found) messages during the initial copy phase of backups. These are almost always files that are always there, not ones deleted between the scan and the copy phases. Also, they are not the same files every time. Generally, rerunning the backup works, but that is a pain. Retrospect is supposed to be more automatic than that. It happens on the "server" PC and both of my 2 clients. It's not a new problem, but rather something that has been happening for a long time. I'm running Window 10 now, but it was happening long before that.
  19. rfajman

    Upgrade Retrospect Desktop to version 12

    I thought I posted this before, but it's not here. I decided to upgrade to 11.1 and find it to be much more reliable. It doesn't get those file/directory not found errors all the time. It's a problem that existed for years, over many versions. It looks like they finally fixed it. It shouldn't take an upgrade to get a fix for something like that...
  20. rfajman

    File/directory not found messages during backup

    I thought I posted this before, but it's not here. I decided to upgrade to 11.1 and find it to be much more reliable. It doesn't get those file/directory not found errors all the time. It's a problem that existed for years, over many versions. It looks like they finally fixed it. It shouldn't take an upgrade to get a fix for something like that...
  21. rfajman

    File/directory not found messages during backup

    Just rebooting the machine seems to help a lot. The reason isn't obvious to me.
  22. rfajman

    File/directory not found messages during backup

    I have tried repairing with CHKDSK, but it had no effect on the problem, Also, running the same backup again generally works.
  23. rfajman

    Upgrade Retrospect Desktop to version 12

    I don't have the problems mentioned by ProFromGrover. It happens that I recently did a CHKDSK /F /R on both of my partitions on the machine that does the backups. No problems were found. The profilelist in the registry is fine. I don't back up network shares, rather I back up the clients that own those volumes. I don't have a network disk appliance. It's interesting to look at the cost of one year's support as a percentage of the price of the product: Desktop: 109% Single Server (Disk-to-Disk) 5 Clients: 33% Dissimilar Hardware Restore Desktop: 61% Dissimilar Hardware Restore Disk-to-Disk: 47% Open File Backup Disk-to-Disk: 25% Perhaps if the price for support of the Desktop product were less skewed, more people might buy it.
  24. I've been trying to do an emergency client restore of the boot partition on a Windows 10 PC using Retrospect 11.5 Professional. It's restoring a backup of a pre-Anniversary Update version over an Anniversary Update version. I am getting hundreds of errors like these File "C:\Program Files\WindowsApps\Microsoft.XboxApp_15.18.14017.0_x64__8wekyb3d8bbwe\XboxApp.UI\Resources\Images\URC\remote_forward_icon.png": can't link to "C:\Program Files\WindowsApps\Microsoft.XboxApp_19.21.23005.0_x64__8wekyb3d8bbwe\XboxApp.UI\Resources\Images\URC\remote_forward_icon.png", error -1017 (insufficient permissions) File "C:\Program Files\WindowsApps\Microsoft.ZuneMusic_3.6.25021.0_x64__8wekyb3d8bbwe\Assets\music_welcome_page2.jpg": can't link to "C:\Windows\InfusedApps\Packages\Microsoft.ZuneMusic_3.6.13251.0_x64__8wekyb3d8bbwe\Images\FUE\fue_background4.jpg", error -1101 (file/directory not found) Then it ends with Trouble writing folder "\\?\Volume{8a931c6c-0000-0000-0000-500600000000}\\Users\DefaultAppPool\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5", error -1101 (file/directory not found) 10/10/2016 7:57:03 PM: Execution incomplete Completed: 136375 files, 34.6 GB Performance: 696.4 MB/minute Duration: 01:04:11 (00:13:26 idle/loading/preparing) Why? P.S. - Is there some way to do a search in these forums?