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rfajman

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rfajman last won the day on July 26 2017

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About rfajman

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    Silver Spring, Maryland, USA

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  1. I have Retrospect for Windows 12.6.1.101 Desktop with Dissimilar Hardware Restore. Up to now, I have been backing up the computer running Desktop and two clients to four hard disks, in rotation. Now I have gotten a new machine and want to restore the operating system and data files from one of the old machines to the new machine. The old machine has a 1 TB SSD, partitioned with two volumes, one for the operating system and one for data, plus, of course, the UEFI system and the recovery partitions. The new machine has two SSDs: 1 TB for data (replacing the OEM hard disk) and 512 GB for the operating system (replacing the OEM SSD). The 1 TB SSD currently has the original operating system on it (copied from the OEM SSD by Samsung migration software). The 512 GB SSD is empty, except for being partitioned and formatted. The UEFI system and the recovery partitions were copied from the 1 TB SSD. I've been having trouble restoring the operating system volume to the 512 GB SSD using the Disaster Recovery client. I have installed the driver for that SSD into the DR client. The otherone does not need a special driver. The most recent error I've gotten is + Executing Restore from Backup at 2/1/2018 3:10 PM 2/1/2018 3:10:42 PM: Connected to minint-d36kkvn To volume Programs Disk (C:) on minint-d36kkvn... - 2/1/2018 3:10:42 PM: Restoring from Backup Set 1, Snapshot Dell15R, 2/1/2018 4:43:44 AM [*] T-29: VssWBeginRestore: PreRestore failed, winerr -2147212270, error -3045 2/1/2018 3:11:16 PM: Execution incomplete Duration: 00:00:09 (00:00:03 idle/loading/preparing) I got other errors before this, the most significant being Retrospect telling me that it was going to wipe out information on the other SSD, not the one I told it to restore to. To stop it from saying that, I first changed the drive letter on the volume I didn't want Retrospect to write to and, when that didn't work, I took the volume offline. Then I tried taking the whole disk offline. Still no joy. So now I am at a loss. I know that, as a last resort, I can reinstall the operating system, but why should I have to? I hope that, if I do that, Retrospect will at least let me restore the data. .
  2. The process for loading drivers in Disaster Recovery could be a little better explained. I didn't see a statement that the drivers have to be 32 bit. It makes sense in hindsight, but all my PCs run 64-bit Windows now, so I didn't think of it at first.
  3. I don't see any evidence that this has been resolved. I have a small local Ethernet with no DHCP server and static IP addresses. I found the instructions (from a Google search, not a search on the Retrospect web site) for setting the IP address. But why isn't there an option on the Disaster Recovery disk menu for doing that? I put this command file into the root directory of the DR disk: netsh interface ip set address Ethernet static %1 255.255.255.0 netsh interface ip show address Then, after booting from the DR disk, I can shift-click on the local restore option in the menu, which gives me a command prompt from WinPE. Then I can say ipaddr <IP address> Then I exit from the command window, which then goes into local restore. I click on Back to return to the menu so that I can do a client restore. This does not seem to me like something that would be difficult to include on the menu. After all, Retrospect supports clients with static IP addresses, so DR should too. At the very least, the above process should be documented in the Retrospect manual.
  4. rfajman

    Upgrade Retrospect Desktop to version 12

    Sorry, yes, of course, I meant 12.1, not 11.1.
  5. rfajman

    File/directory not found messages during backup

    Sorry, yes, of course, I meant 12.1, not 11.1.
  6. rfajman

    Upgrade Retrospect Desktop to version 12

    I thought I posted this before, but it's not here. I decided to upgrade to 11.1 and find it to be much more reliable. It doesn't get those file/directory not found errors all the time. It's a problem that existed for years, over many versions. It looks like they finally fixed it. It shouldn't take an upgrade to get a fix for something like that...
  7. rfajman

    File/directory not found messages during backup

    I thought I posted this before, but it's not here. I decided to upgrade to 11.1 and find it to be much more reliable. It doesn't get those file/directory not found errors all the time. It's a problem that existed for years, over many versions. It looks like they finally fixed it. It shouldn't take an upgrade to get a fix for something like that...
  8. rfajman

    File/directory not found messages during backup

    Just rebooting the machine seems to help a lot. The reason isn't obvious to me.
  9. rfajman

    File/directory not found messages during backup

    I have tried repairing with CHKDSK, but it had no effect on the problem, Also, running the same backup again generally works.
  10. I'm using Retrospect 11.5 Desktop/Professional. Frequently I get numerous error -1101 (file/directory not found) messages during the initial copy phase of backups. These are almost always files that are always there, not ones deleted between the scan and the copy phases. Also, they are not the same files every time. Generally, rerunning the backup works, but that is a pain. Retrospect is supposed to be more automatic than that. It happens on the "server" PC and both of my 2 clients. It's not a new problem, but rather something that has been happening for a long time. I'm running Window 10 now, but it was happening long before that.
  11. rfajman

    Upgrade Retrospect Desktop to version 12

    I don't have the problems mentioned by ProFromGrover. It happens that I recently did a CHKDSK /F /R on both of my partitions on the machine that does the backups. No problems were found. The profilelist in the registry is fine. I don't back up network shares, rather I back up the clients that own those volumes. I don't have a network disk appliance. It's interesting to look at the cost of one year's support as a percentage of the price of the product: Desktop: 109% Single Server (Disk-to-Disk) 5 Clients: 33% Dissimilar Hardware Restore Desktop: 61% Dissimilar Hardware Restore Disk-to-Disk: 47% Open File Backup Disk-to-Disk: 25% Perhaps if the price for support of the Desktop product were less skewed, more people might buy it.
  12. I currently have Retrospect 11.5 Desktop (formerly Professional). I use it to back up three (currently) PCs to four backup sets, each on a 3 TB hard disk, using one of the backup sets each day. The network is a dedicated gigabit Ethernet switch. What's the value to me of upgrading to Version 12? The new features don't seem really applicable to me. There are quite a few bug fixes, but I don't see why I should have to pay for an upgrade just to get fixes. The main problem that I have is frequent occurrences of backups bombing with thousands of "-1101 File or Folder Not Found" errors: ... [*] stfiDoBackupOne: error -1101 (file/directory not found) on C:\Windows\WinSxS\x86_wwf-system.workflow.runtime_31bf3856ad364e35_10.0.14393.0_none_3670ad90fe5c2d0f\. [*] and 34,579 others [*] stfiWaitForBackupDone: operation terminated, error -1101 (file/directory not found) Trouble reading files, error -1101 (file/directory not found) 3/24/2017 6:27:38 AM: Trouble copying folders, error -1101 (file/directory not found) ddex=50,848 It occurs both on the "server" and the clients, with no obvious pattern. Usually rerunning the backup works, but that is a pain and makes Retrospect less than fully automated. I don't see a fix for this in the list of Version 12 fixes.
  13. I've been trying to do an emergency client restore of the boot partition on a Windows 10 PC using Retrospect 11.5 Professional. It's restoring a backup of a pre-Anniversary Update version over an Anniversary Update version. I am getting hundreds of errors like these File "C:\Program Files\WindowsApps\Microsoft.XboxApp_15.18.14017.0_x64__8wekyb3d8bbwe\XboxApp.UI\Resources\Images\URC\remote_forward_icon.png": can't link to "C:\Program Files\WindowsApps\Microsoft.XboxApp_19.21.23005.0_x64__8wekyb3d8bbwe\XboxApp.UI\Resources\Images\URC\remote_forward_icon.png", error -1017 (insufficient permissions) File "C:\Program Files\WindowsApps\Microsoft.ZuneMusic_3.6.25021.0_x64__8wekyb3d8bbwe\Assets\music_welcome_page2.jpg": can't link to "C:\Windows\InfusedApps\Packages\Microsoft.ZuneMusic_3.6.13251.0_x64__8wekyb3d8bbwe\Images\FUE\fue_background4.jpg", error -1101 (file/directory not found) Then it ends with Trouble writing folder "\\?\Volume{8a931c6c-0000-0000-0000-500600000000}\\Users\DefaultAppPool\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5", error -1101 (file/directory not found) 10/10/2016 7:57:03 PM: Execution incomplete Completed: 136375 files, 34.6 GB Performance: 696.4 MB/minute Duration: 01:04:11 (00:13:26 idle/loading/preparing) Why? P.S. - Is there some way to do a search in these forums?
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