This problem has been occurring to me ever since I set up Vista 64 with Retrospect 7.6 several months ago. I just cannot get it to consistently work. When the monitor starts opening, as explained here, the only fix I've found is to uninstall and reinstall Retrospect, which I'm just not willing to do every week. I don't understand why we should have to start a separate thread and waste MORE of our time on this issue. Several people are having this same problem. I don't know what else I can add. Is there a fix to this yet? Or is there yet another thread I need to go look at and post to?