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About rajesh

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  1. rajesh

    Error 1004 with Retrospect 7.6

    We have just managed to get the storage group to backup by: 1. Uninstalling the client version 7.6.107 2. Kill the process: retro2k7.exe (on the backup client machine) 3. Installing the client version 7.6.106 Regards, Rajesh
  2. rajesh

    Error 1004 with Retrospect 7.6

    I am currently experiencing a similar problem, Retrospect is unable to backup Exchange server 2007 storage groups, when running the backup we receive the following error: + Recycle backup using OneOff at 26/02/2009 11:17 (Execution unit 1) To Backup Set SecondStorageOneOFF... 26/02/2009 11:17:00: Recycle backup: The Backup Set was reset - 26/02/2009 11:17:00: Copying First Storage Group on server Backup type: Full T-8: >>>HrESEBackupSetup(050d) -- T-8: MapError: unknown Windows error 1,293 Trouble reading files, error -1004 (Database Backup/Restore error) 26/02/2009 11:17:33: Execution incomplete Remaining: 2 files, 9.1 GB Completed: 0 files, zero KB Performance: 0.0 MB/minute Duration: 00:00:32 (00:00:07 idle/loading/preparing) We have two servers: File server – Windows Server Standard 2003 R2 32bit Exchange server – Windows Server Standard 2003 R2 64bit + Exchange Standard 2007 Retrospect is installed on the File server, version: Current version: 7.6.123 single server Hotfix version: Client Version: 7.6.107 (on Exchange server) The storage group backup was working until we installed the driver and hot fixes update, it fails to backup the storage groups but can backup the individual user mailboxes and all public folders. We have tried un-installing and forgetting the backup client then re-installing the backup client and re-connecting but the error still occurs. Any help would be most appreciated. Regards, Rajesh Rajan