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ftc

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About ftc

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  1. Yup, tried it. Releasing and re-adding the license isn't the fix. Thanks anyway.
  2. I came across the same thing but I still didn't see any of the mailboxes when I logged back on with the backup account.
  3. Retrospect (ver. 7.6.11) isn't seeing any of the individual mailboxes, only the First Storage Group and the empty Exchange Mailboxes. I am using a RBU user account which is a member of the Administrators, Backup Operators, Domain Admin, Domain Users and Enterprise Admin groups. I can send and receive from the RBU account and it is not hidden from the Global Address List. The exchange server name is the same as the computer name. The log entry I get when I back up the Exchange Mailboxes volume is "Container Exchange Mailboxes was empty (had no volumes)... script error: no source volumes specified." I read in another post to see what happened when NT Backup was used and I didn't see any individual mailboxes there either... should I have? Any ideas? Thanks
  4. That was my instinct as well. Do you have any ideas regarding the execution terminated unexpectedly error?
  5. It hasn't happened in a while so I don't have a screen shot - sorry. When this happens, the name of the tape is exactly what retrospect is asking for - I've looked for typos and null spaces. Do you think that the tape name issue is associated with the "execution terminated unexpectedly" error we are getting regularly?
  6. The version is 7.5.508. The driver update and hot fix version is 7.5.13.100. When Retrospect complains about the not having the right tape, it opens the window "please insert the tape named 2-set_name march 08 MWF" and that is exactly what the tape that's in is named.
  7. Been getting this error for a while, sometimes the backup will finish, most times not. Just replaced the tape drive - went from an AIT-2 SCSI to an AIT-5 SCSI - not because of this error but we were hoping the error would go away with the drive replacement - sadly, it didn't. Another symptom we're seeing is Retrospect complains that it needs a certain tape when that tape is in the drive - don't know if it's related. The OS is Win 2003 and the server is about 2 years old. Thanks
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