rchristensen

Installing Retrospect itself on our production Exchange 2007 Server is not an option. I will try your other recommendations during our monthly server maint. window next week.

No luck on the backup. Here is what I get in the back up log for an error: - 7/8/2008 2:41:49 PM: Copying mailbox username on exchange-server-name Retrospect error code error -3408 (unknown) Reported by function kMsg_DirScan Network error: Exchange is not answering and may need restart or reboot. Scanning incomplete, error -3408 (unknown)

Just got it to work! :teeth: I logged into my Exchange Server as the RBU administrator. Opened up Outlook 2007 installed on there. Read the test email I had sent it. Closed out. Went back to Retrospect and choose it to login using the RBU administrator -- boom all my mailboxes showed up. I will try backing up the individual mailboxes now. I'll let you know of my success. -Rob

I am having the same issue in a Windows 2003 R2 server environment. Same exact issue -- tried same recommedend solutions to date that have been posted. Everything exactly the same except the version of Windows Server.

Hurrah! Forgetting that server's client and then re-adding it worked! Thanks! -Rob

Thanks ... just sent them both, as Retrospect crashes when trying to add the license.

Sorry I have not gotten to this ealier -- between several other events going on here and waiting to see if the new version fixed this I did not try the instructions and upload the file. Needless to say, the new version did not fix my problem. Let me know how and I can send you the assert & operations log files.

Any word from Engineering? It's been about 3 weeks w/o backup of my mailboxes.

Any updates from Engineering on this issue? Thanks!

Did you end up receiving it ok?

I have just emailed the config75.dat file in a zip file per your request. Thanks!

Any update from Engineering? Thanks!

Thank you for your assistance -- unfortunately we will have to wait to see what the engineers come up with. I deleted the config75.dat file and still no luck. Anxiously awaiting a solution! Thanks again!

Thanks ... the Assert_log is attached. Following system info: Retrospect Info -- Multi-Server: 7.5.512 Driver Update: 7.5.13.100 Add-On Value Package 7.5.512 Running on Windows Server 2003 R2 x64 SP2 with all current Windows Updates. Exchange Info-- Exchange Server 2007 with Update Rollup 6 Running on Windows Server 2003 R2 x64 SP2 with all current Windows Updates Installed: Microsoft Visual C++ 2005 SP1 Redistributable Package (x64) RBU User is a member of: Domain Admins Domain Users Administrators Backup Operators Note: Back up a file server and sql server is running with out issues. The SQL agent registered successfully. Just having issues when trying to register the Exchange agent -- tried using the RBU as well as the domain admin account. Always get the same error. Thanks!

Robin, My assert_log file is a hair to large for the maximum size allowed for attachments on the forum. Is there an email address I can send this and all information to you? Thanks!