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bcronin

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Everything posted by bcronin

  1. bcronin

    7.5.387

    I first installed 7.5.387 on top of my previous installation which was running fine under Vista. Then I started getting a lot of errors I never saw before. So I came here and found this advice. I uninstalled Retrospect and reinstalled it again, but I still get the errors. I can no longer make backups of my Vista (Ultimate 32) PC. Can you help at all? I posted detailed error logs elsewhere in this thread.
  2. bcronin

    7.5.387

    It did not help. I still get this series of errors when Retrospect tries to backup the registry on Vista: Apologies for the length of this ... - 5/28/2007 11:45:25 AM: Copying VISTA (C:) File "C:\Boot\BCD": can't read, error -1020 (sharing violation) File "C:\Boot\BCD.LOG": can't read, error -1020 (sharing violation) File "C:\System Volume Information\{085e2a4e-03f4-11dc-87b9-020255061358}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1017 (insufficient permissions) File "C:\System Volume Information\{12f63579-07dd-11dc-ae12-020255061358}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1017 (insufficient permissions) File "C:\System Volume Information\{12f63584-07dd-11dc-ae12-0019d12665b4}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1017 (insufficient permissions) File "C:\System Volume Information\{1aee3e49-097b-11dc-9d1e-0019d12665b4}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1017 (insufficient permissions) File "C:\System Volume Information\{1aee3e60-097b-11dc-9d1e-0019d12665b4}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1017 (insufficient permissions) File "C:\System Volume Information\{1aee3e84-097b-11dc-9d1e-0019d12665b4}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1017 (insufficient permissions) File "C:\System Volume Information\{6073065e-07d9-11dc-8481-0019d12665b4}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1017 (insufficient permissions) File "C:\System Volume Information\{9979e691-0b0b-11dc-9f9c-0019d12665b4}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1017 (insufficient permissions) File "C:\System Volume Information\{9979e6ab-0b0b-11dc-9f9c-0019d12665b4}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1017 (insufficient permissions) File "C:\System Volume Information\{d32e97c4-0d31-11dc-8469-0019d12665b4}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1017 (insufficient permissions) File "C:\System Volume Information\{f82e02c0-06ba-11dc-9bf5-0019d12665b4}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1017 (insufficient permissions) File "C:\System Volume Information\{f82e02c4-06ba-11dc-9bf5-0019d12665b4}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1017 (insufficient permissions) File "C:\System Volume Information\{f82e0323-06ba-11dc-9bf5-020255061358}{3808876b-c176-4e48-b7ae-04046e6cc752}": can't read, error -1017 (insufficient permissions) File "C:\Users\Bob\NTUSER.DAT": can't read, error -1020 (sharing violation) File "C:\Users\Bob\ntuser.dat.LOG1": can't read, error -1020 (sharing violation) File "C:\Users\Bob\AppData\Local\Microsoft\Windows\UsrClass.dat": can't read, error -1020 (sharing violation) File "C:\Users\Bob\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG1": can't read, error -1020 (sharing violation) File "C:\Windows\ServiceProfiles\LocalService\NTUSER.DAT": can't read, error -1020 (sharing violation) File "C:\Windows\ServiceProfiles\LocalService\ntuser.dat.LOG1": can't read, error -1020 (sharing violation) File "C:\Windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat": can't read, error -1020 (sharing violation) File "C:\Windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat": can't read, error -1020 (sharing violation) File "C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT": can't read, error -1020 (sharing violation) File "C:\Windows\ServiceProfiles\NetworkService\ntuser.dat.LOG1": can't read, error -1020 (sharing violation) File "C:\Windows\SoftwareDistribution\DataStore\DataStore.edb": can't read, error -1020 (sharing violation) File "C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log": can't read, error -1020 (sharing violation) File "C:\Windows\SoftwareDistribution\DataStore\Logs\tmp.edb": can't read, error -1020 (sharing violation) File "C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0": can't read, error -1020 (sharing violation) File "C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0": can't read, error -1020 (sharing violation) File "C:\Windows\System32\config\RegBack\COMPONENTS": can't read, error -1020 (sharing violation) File "C:\Windows\System32\config\RegBack\DEFAULT": can't read, error -1020 (sharing violation) File "C:\Windows\System32\config\RegBack\SAM": can't read, error -1020 (sharing violation) File "C:\Windows\System32\config\RegBack\SECURITY": can't read, error -1020 (sharing violation) File "C:\Windows\System32\config\RegBack\SOFTWARE": can't read, error -1020 (sharing violation) File "C:\Windows\System32\config\RegBack\SYSTEM": can't read, error -1020 (sharing violation) File "C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTDiagLog.etl": can't read, error -1017 (insufficient permissions) File "C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-Application.etl": can't read, error -1017 (insufficient permissions) File "C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-System.etl": can't read, error -1017 (insufficient permissions) File "C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventlog-Security.etl": can't read, error -1017 (insufficient permissions) File "C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTMsMpPsSession.etl": can't read, error -1017 (insufficient permissions) File "C:\Windows\System32\wbem\Performance\WmiApRpl_new.h": can't read, error -1101 (file/directory not found) MapError: unknown Windows error -2,147,217,405 W2dbWMIDbOp: pWMIRep->BackupREGDB failed, winerr -2147217405, error -1001 Can't back up WMI Repository, error -1001 (unknown Windows OS error) RegGetSystemRegPath: not in windows folder "\device\harddiskvolume1\boot\bcd " 5/28/2007 11:48:09 AM: Snapshot stored, 77.0 MB 5/28/2007 11:48:21 AM: 42 execution errors Remaining: 42 files, 40.0 GB Completed: 415 files, 283.4 MB, with 36% compression Performance: 653.9 MB/minute Duration: 00:02:55 (00:02:29 idle/loading/preparing)
  3. bcronin

    7.5.387

    Augh. Okie dokie I will try that... -- bc
  4. bcronin

    7.5.387

    Ever since I updated to 7.5.387 the backups I run on my Vista box are failing to complete successfully. I see a raft of -1017 and -1020 errors that I never did before. More omniously, I also see this: MapError: unknown Windows error -2,147,217,405 W2dbWMIDbOp: pWMIRep->BackupREGDB failed, winerr -2147217405, error -1001 Can't back up WMI Repository, error -1001 (unknown Windows OS error) RegGetSystemRegPath: not in windows folder "\device\harddiskvolume1\boot\bcd " Unknown Windows error? Has Retrospect lost its ability to recognize Vista? Sigh ... Any ideas? -- bc
  5. Many many thanks. That's not exactly intuitive. I would never have guessed ... Bob Cronin
  6. Some weeks ago I was going on vacation and did not want my regualrly scheduled backups to run while I was away. So I went into the Activity Monitor in Retro Pro 7 and clicked the "Don't allow scheduled and waiting executions to start" checkbox. All well and good, the backups did not run while I was away. However, since I returned, I have been unable to get any backups to run on schedule. They always end up showing "Deferred". If I go back to the Activity Monitor, the "Don't Allow" setting is still checked, but it is greyed out so I cannot UN-check it. Can anyone help? I went trolling thru the registry looking for some likely setting to manually tweak, to no avail. Bob Cronin
  7. I have Retrospect 7 Pro with 3 clients. The backup computer and all clients are Win XP Pro SP2. All clients are set to suspend after 30 minutes of inactivity. One client has a lot more data than the others, so when I do a recycle backup for it, it takes more than 30 minutes to complete. Win XP on that client decides that the PC is inactive after 30 minutes and puts it to sleep, even though there is an ongoing backup! Any ideas why? How does Windows XP define "inactivity"? Why would the Retrospect client running a backup not be seen as activity? I'd prefer not to have to change or shut off the or suspend function, if possible. It happened with v6.5 as well, so I doubt this is a version-specific behavior. Bob Cronin
  8. Ok, well, doesn't it seem like a bug (on someone's part, MS and/or Dantz) that an ongoing backup would not be enough activity to keep the machine awake? Is there any possibility that Dantz might accept this issue as their problem and pursue a solution, or am I stuck having to try to convince MS it is their problem?
  9. bcronin

    Retrospect Script w/Windows Asleep

    I made this work using external scripting. Here's my RetroEventHandler.bat file: @echo off set _PROC=%1 shift goto :%_PROC% :StartApp goto :EXIT :EndApp goto :EXIT :StartBackupServer goto :EXIT :StopBackupServer goto :EXIT :StartScript call wake %1 ask /n /ty,60 Pausing to wait for Retrospect client to start on %1 ... goto :EXIT :EndScript goto :EXIT :StartSource goto :EXIT :EndSource goto :EXIT :MediaRequest goto :EXIT :TimedOutMediaRequest goto :EXIT :ScriptCheckFailed goto :EXIT :NextExec goto :EXIT :StopSched goto :EXIT :PasswordEntry goto :EXIT :FatalBackupError goto :EXIT :EXIT and here's wake.bat: @echo off If %1==bc goto :bc If %1=="bc" goto :bc If %1==bcronin goto :bcronin If %1=="bcronin" goto :bcronin If %1==mac goto :mac If %1=="mac" goto :mac If %1==pcronin goto cronin If %1=="pcronin" goto cronin goto :exit :bc wolcmd 00e018fc63ef 192.168.0.101 255.255.255.0 goto :exit :bcronin wolcmd 000ea61e69cc 192.168.0.100 255.255.255.0 goto :exit :mac wolcmd 000A95B0553A 192.168.0.103 255.255.255.0 goto :exit cronin wolcmd 00e01899c890 192.168.0.102 255.255.255.0 :exit Wolcmd I got from: http://www.depicus.com/wake-on-lan/ Ok, so it is a bit tedious having to enumerate the MAC addresses of all the clients in the bat file, but I only had a few clients so it wasn't worth doing anything more clever. The only fly left in the ointment for me is that the "bc" client regularly falls back asleep DURING a backup (something I am pursuing on another thread herein).
  10. Do you have any pointers to references which describe how Windows decides the system is inactiive? Could the backupo client be changed to somehow tickle it periodically? It seems difficult to imagine that a lot of disk reading going on would not constitute activity. I'd like to understand this better. In the meantime I'll try your suggestion and schedule some other activity to take place during the interval I expect the backup to be going on (but its going to get a bit tedious to try to arrange that for all my clients), Thank you. Bob Cronin
  11. bcronin

    Retrospect 7.0 Updates (Serial or Cumulative)

    They're separate things. One is the base product, one is the client and the last is the device-support component. You need to install all three to be totally up to date.
  12. I want to run a batch file before kicking off a client backup (to wake the client from standby). Is this possible with Retrospect Pro 6.5?
  13. So that when the proactive backup starts on the backup computer, Retrospect doesn't steal focus from the user currently logged on.
  14. I use proactive backup to backup my network-attached PC's, but do not keep Retrospect running all the time on the PC doing the backups. The launcher nicely starts Retrospect whenever one of the proactive client's schedules becomes active. The problem is, when this happens, Retrospect starts up in a normal window (which steals focus from what I am doing at the time). Is there any way to get it to start up in a minimized (or even hidden, with perhaps only a tray icon) state?
  15. bcronin

    Start proactive backup minimized?

    Rats. Oh well, over to the suggestions forum then. Thank you.
  16. bcronin

    Retrospect takes an hour to "quit

    I had this same problem. Turning off System Restore for the drive on which I was storing my File backup cured it (it was somewhat exacerbated by the fact that the drive in question is an external USB 2.0-attached drive, so whatever System Restore was trying to do was just that much slower).
  17. bcronin

    File vs. disk backup set

    I had that problem too but found that turning off System Restore monitoring for the drive where the file backup set was being stored cured it.
  18. bcronin

    What is an RFC file?

    I'll answer my own question. It turned out that the long delay had nothing to do with the creation of the RFC file per se, it was just an innocent bystander. Rather, it was due to my not having disabled System Restore on the external harddrive. Not exactly sure why having System Restore on causes this problem, but I found a technote on the Dantz site suggesting that it be turned off and it did the trick. Hope this helps someone else.
  19. I've been running backups to an external USB 2.0 dirve recently (using "file" for the media). I've noticed that after I've done the initial full backup of a client machine and some days later, try to do a normal backup (to backup whats changed since the initial full backup) that Retrospect Desktop seems to go out to lunch for 20-30 minutes. It sits there all that time looking for all the world as if it were dead. Windows XP even says it is "not responding". Yet, the hard drive light on the external drive is on solid. When I use Windows Explorer to have a look at the external drive, I invariably see a file named client.rbf.rfc being written. So, my question is, what is Retrospect *doing* all this time? What is this RFC file it is creating? More to the point, is it necessary? Can I turn it off somehow? Thanks in advance for any assistance you can offer.
  20. bcronin

    What is an RFC file?

    Just to clarify, since I left this out of the original post and was unable to edit it, Retrospect spends all this time beating up the hard drive before I see any indication that it is actually backing up any files. In other words, there is no progress window displayed or anything. It just sits there (apparently) writing this RFC file for 20-30 minues before it actually starts backing up any files. What is it doing, and why is is so slow? I never noticed this behavior when I was backing up my clients to CDR. Thanks.
  21. bcronin

    error 519

    I have this same problem. I have two computers upstairs connected to my downstairs LAN over a Netgear PE102 HPNA-to-Ethernet bridge. The bridge is connected to a Netgear FS308 Fast Ethernet switch (as are all the other downstairs computers as well as my ISDN router which provides the shared connection to the Internet). Both machines upstairs are identical (same motherboard, P3-1000, 512 MB RAM, 40GB hard drives, Netgear PA301 HPNA network adapters, everything is even in the same slots, and the same IRQ's are allocated, etc.). One backs up fine. The other backs up the C partition fine, but when it goes to try to backup the D, E and F partitions, it fails with the 519 error. If I then try to restart the failed backup job, it works fine and runs to completion. Both machines are equally far away from the backup computer (which is a 2.2 Ghz P4 with 1 GB of PC800 Rambus RAM). The backups are being written to a Maxtor 160 GB external firewire 7200 RPM hard drive. All 3 machines are running Windows XP Professional. I'm wondering if it could be some sort of timeout problem caused by the fact that the delay to create the snapshot after finishing the C drive is so much longer than the delay between the other drives (since, being the system partition, it tends to have a lot more files on it, plus it contains the registry, which must be backed up as well). Perhaps a combination of that and the relatively slow HPNA 2.0 performance (which is nominally 10 megabits, but in typically hovers in the 6 to 8 megabit range). Maybe Dantz only tests on standard 10/100 Ethernet. Just a thought. In any event, it sure is annoying (annoying enough that I've reluctantly begun searching for an alternate backup solution). I'd be more than willing to spend time helping Dantz troubleshoot this. If it is some timing thing specific to HPNA networks I'd think they would be interested in getting to the bottom of it, as it would help increase product penetration into the growing number of networked homes.
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