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1sae

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About 1sae

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  1. So ever since I've upgraded my Exchange 2003 to 2007, I've been having a lot of problems with backup of mailboxes. I've installed the Messaging API ver. 1.2.1, Microsoft C++ 2005, and followed the directions for creating the RBU user. I finally got it all working only to find that the next day some mailboxes no longer backed up. I get the following error: - 7/2/2009 11:24:29 AM: Copying Archive on ex1 T-225: TMailboxFind::Next: MAPI QueryRows returned no rows, 5 requested. Scanning incomplete, error -3420 (unknown) I think it has to do with permissions on the user mailboxes, cause I've had some issues with that on the migration. I'm totally at a loss now and don't know what to do. My setup: Retrospect 7.6.123 on my Win 2K3 DC, Exchange on Win 2K3 running Retrospect Client 7.6.107. One more note, when I do an immediate backup of the problem mailbox, I get the error "Scanning encountered major errors. See the log for details" and backup proceeds. I don't see any details in the log. Thanks for any ideas!
  2. 1sae

    Exchange Problem

    Did you get this problem resolved? I'm getting the same problem and found no errors in my database.
  3. 1sae

    Waiting for media

    Do you have disk compression turned on in Windows? If so, I have the same problem. The size of the data is 112 GB compressed on disk to 29GB. Retrospect sees the data is 112GB and thinks the disk is full. Haven't exactly found a work around, but I just added a new backup set on the same disk and alternate the sets on the script.
  4. OK so I now have a new problem. I'm using a 120 GB HD as my backup device, and have disk compression turned on in Windows. My backup set is using this drive with "use at most" setting to 100%. The problem is that as the backups reach 112GB file size, windows shows the drive using only 39GB. Retrospect shows the drive as full and hangs on the waiting for media prompt overnight and the backup doesn't complete. Am I doing something wrong? Is there a work around?
  5. So after trying some of the suggestions with no success, I tried wiping one of the hard drives and setting it up as a new backup set. Still no success. Below is the newest report. + Normal backup using Tueday / Thursday at 8/9/2007 8:00 PM (Execution unit 1) To Backup Set Tuesday - Thursday... - 8/9/2007 8:00:15 PM: Copying Local Disk (C:) 8/9/2007 10:09:57 PM: Snapshot stored, 315.5 MB 8/9/2007 10:51:01 PM: Comparing Local Disk (C:) 8/9/2007 11:57:28 PM: Execution completed successfully Completed: 97294 files, 25.9 GB Performance: 477.7 MB/minute (596.5 copy, 398.4 compare) Duration: 03:57:12 (02:06:33 idle/loading/preparing) 8/9/2007 11:57:29 PM: Connected to DC3 * Resolved container DC3 to 17 volumes: Local Disk (C:) on DC3 First Storage Group on DC3 ****** on DC3 ****** on DC3 ****** on DC3 ****** on DC3 ****** on DC3 ****** on DC3 ****** on DC3 ****** on DC3 ****** on DC3 ****** on DC3 ****** on DC3 ****** on DC3 ****** on DC3 ****** on DC3 ****** on DC3 - 8/9/2007 11:57:28 PM: Copying Local Disk (C:) on DC3 8/10/2007 1:03:02 AM: Snapshot stored, 248.7 MB 8/10/2007 1:43:46 AM: Comparing Local Disk (C:) on DC3 8/10/2007 2:50:02 AM: Execution completed successfully Completed: 49077 files, 27.1 GB Performance: 452.5 MB/minute (491.3 copy, 419.4 compare) Duration: 02:52:33 (00:49:58 idle/loading/preparing) - 8/10/2007 2:50:04 AM: Copying First Storage Group on DC3 Backup type: Full 8/10/2007 4:57:04 AM: Comparing First Storage Group on DC3 8/10/2007 5:10:42 AM: Execution completed successfully Completed: 4 files, 7.6 GB Performance: 109.4 MB/minute (60.5 copy, 564.8 compare) Duration: 02:20:37 (00:00:12 idle/loading/preparing) - 8/10/2007 5:10:42 AM: Copying ****** on DC3 File "****** 0000000051ae88ed2cfba24cbf184fa6afdbbd460700bcd76c22742d434c94e1d51ad7927de9000000024a6e0000bcd76c22742d434c94e1d51ad7927de900000002a8380000": can't read, error -1101 (file/directory not found) File "****** \0000000051ae88ed2cfba24cbf184fa6afdbbd460700bcd76c22742d434c94e1d51ad7927de9000000049bec0000bcd76c22742d434c94e1d51ad7927de900000004b3320000": can't read, error -1101 (file/directory not found) File "****** \0000000051ae88ed2cfba24cbf184fa6afdbbd4607005e36acc0c6c305438588217d99685cae00000001d19a00005e36acc0c6c305438588217d99685cae00000002888e0000": can't read, error -1101 (file/directory not found) 8/10/2007 5:18:06 AM: Snapshot stored, 3,507 KB 8/10/2007 5:58:30 AM: Execution completed successfully Remaining: 3 files, 1,052 KB Completed: 5878 files, 932.8 MB Performance: 137.4 MB/minute Duration: 00:47:47 (00:41:00 idle/loading/preparing) - 8/10/2007 5:58:32 AM: Copying ****** on DC3 File "****** \Deleted Items\00000000f2eda0aaa0a97b40a08783240aa2fd1f0700bcd76c22742d434c94e1d51ad7927de9000000005b8200009cbd87cbc68e10468f9f97d4cae2aeb40000005930370000": can't read, error -1101 (file/directory not found) File "****** \Deleted Items\00000000f2eda0aaa0a97b40a08783240aa2fd1f0700bcd76c22742d434c94e1d51ad7927de9000000005b8200009cbd87cbc68e10468f9f97d4cae2aeb400000059320b0000": can't read, error -1101 (file/directory not found) File "****** \Deleted Items\00000000f2eda0aaa0a97b40a08783240aa2fd1f0700bcd76c22742d434c94e1d51ad7927de9000000005b8200009cbd87cbc68e10468f9f97d4cae2aeb40000005932ce0000": can't read, error -1101 (file/directory not found) File "****** \Deleted Items\00000000f2eda0aaa0a97b40a08783240aa2fd1f0700bcd76c22742d434c94e1d51ad7927de9000000005b8200009cbd87cbc68e10468f9f97d4cae2aeb40000005934ee0000": can't read, error -1101 (file/directory not found) 8/10/2007 6:01:23 AM: Snapshot stored, 2,745 KB 8/10/2007 6:41:41 AM: Execution completed successfully Remaining: 4 files, 585 KB Completed: 4642 files, 477.8 MB Performance: 188.5 MB/minute Duration: 00:43:09 (00:40:36 idle/loading/preparing) - 8/10/2007 6:41:43 AM: Copying ****** on DC3 File "****** \Deleted Items\000000004bc47e6105a250438b2a4b174de5435f0700bcd76c22742d434c94e1d51ad7927de9000000006cd300009cbd87cbc68e10468f9f97d4cae2aeb4000006b53f870000": can't read, error -1101 (file/directory not found) 8/10/2007 7:00:00 AM: Script execution terminated at specified stop time. 8/10/2007 7:00:01 AM: Execution incomplete Remaining: 1 files, 648 KB Completed: 4560 files, 966.2 MB Performance: 182.8 MB/minute Duration: 00:05:38 (00:00:22 idle/loading/preparing) 8/10/2007 7:00:30 AM: Execution incomplete Total performance: 324.5 MB/minute Total duration: 10:47:05 (04:31:20 idle/loading/preparing) **** on DC3 is the name of the mailboxes on the exchange server for a brick by brick backup. As you can see even with a new backup set, that's not compressed, it's still taking a long time "idle/loading/preparing"
  6. Thanks I'll give it a shot. Looks like it said 80 snapshots, but only 200000 files.
  7. ow many files are there in the backup set, in total? The file server has 94,920 files (25.4 GB). The Exchange server has 59,468 files (20.1 GB) What is the size of the catalog file? Catalog file is about 110 MB Is the catalog file compressed? (Compression takes time.) Yes it is. I'll try it without. How much free space is there on the hard drive with the catalog files? The catalog file is on the same hard drive as the backup, so it fluctuates but currently 50gb free Is the hard drive with the catalog files a local drive or a networked drive? It is a removable usb hard drive. You also have half an hour of grooming. It seems as your backup set is too small or you don't schedule groom scripts at idle time (weekends, perhaps?). Grooming is set to "Groom to Retrospect defined policy" Aside from turning off catalog compression what else could I try? I'm not sure about the best method for grooming if I should turn off the "Groom to Retrospect defined policy" check box. Thanks!
  8. Hi, I've been using Retrospect 7.5 for about a year now, and have recently run into problems with backups not finishing cause of lack of time. Below is the most recent log file: + Normal backup using Tuesday / Thursday at 8/2/2007 8:00 PM (Execution unit 1) * Resolved container Exchange Server on DC3 to 1 volumes: First Storage Group on DC3 To Backup Set Tuesday - Thursday... - 8/2/2007 8:00:25 PM: Copying Local Disk (C:) 8/2/2007 9:32:08 PM: Snapshot stored, 318.9 MB 8/2/2007 10:13:07 PM: Comparing Local Disk (C:) File "C:\WINDOWS\repair\software": didn't compare 8/2/2007 10:23:56 PM: 1 execution errors Completed: 1152 files, 3.1 GB Performance: 357.7 MB/minute (464.6 copy, 290.8 compare) Duration: 02:23:30 (02:05:57 idle/loading/preparing) - 8/2/2007 10:23:56 PM: Copying Local Disk (C:) on DC3 8/2/2007 10:33:28 PM: Grooming Backup Set Tuesday - Thursday... 8/2/2007 10:52:37 PM: Groomed 12.0 GB from Backup Set Tuesday - Thursday. 8/2/2007 11:08:37 PM: Snapshot stored, 248.2 MB 8/2/2007 11:49:30 PM: Comparing Local Disk (C:) on DC3 8/3/2007 12:15:51 AM: Execution completed successfully Completed: 1539 files, 8.9 GB Performance: 413.8 MB/minute (519.9 copy, 343.6 compare) Duration: 01:51:54 (01:08:13 idle/loading/preparing) - 8/3/2007 12:15:53 AM: Copying First Storage Group on DC3 Backup type: Full 8/3/2007 7:00:00 AM: Script execution terminated at specified stop time. 8/3/2007 7:00:00 AM: Execution incomplete Remaining: 3 files, 959.1 MB Completed: 1 files, 6.1 GB Performance: 59.4 MB/minute Duration: 06:44:07 (04:59:52 idle/loading/preparing) 8/3/2007 7:00:40 AM: Execution incomplete Total performance: 184.5 MB/minute Total duration: 10:59:34 (08:14:03 idle/loading/preparing) You'll notice the total time is almost 11 hours and the idle/loading/preparing time is over 8 hours of that. I've run some immediate backups and noticed that it starts the file backup very quickly but takes forever at the end copying the snapshot. I don't know what else to do.
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