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johnwmreed

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Everything posted by johnwmreed

  1. johnwmreed

    error -1116

    My automatic backups stopped working when I upgraded to Windows 10 and also upgraded to Retrospect 11. I keep getting the message in the operations log (errors -1116 and -1101). See attached file. I can running the backup manually, but not automatically at a set time. I would appreciate any suggestion. Thanks.
  2. johnwmreed

    error -1116

    Where is the config77.dat file located? I can not find it.
  3. johnwmreed

    error -1116

    I read page 19 and created a Local Account with Administrative privileges. This didn't help the problem - Retrospect script doesn't backup unless Retrospect is running. I notice when I shut down Retrospect the Exit box comes up, but at the same time the Activity monitor has this option at the bottom: "Don't allow scheduled and waiting executions to start" that gets automatically checked. In other words I can not shut down Retrospect with out this box being checked. Could this be the problem?
  4. johnwmreed

    error -1116

    Well, I looked at the guide - 642 pages. I went to: Preferences -> Execution -> Security and checked the box "Always Run Retrospect as the Specific User. I filled in the boxes: User, Password, and Log onto. Now the backup will not run unless I leave Retrospect open all the time. Is there another box to check, so I can turn Retrospect off and have the backups run automatically?
  5. johnwmreed

    error -1116

    Retrospect is shut down, so I must be using the Launcher Service. If I run the backup from the Main application it works fine.
  6. Background: Windows 7 Pro Free upgrade to Windows 10 Pro Couple of months pass Computer crashes and I can't reboot I have a Retrospect Backup When I try to restore my backup, all goes well but when I try to boot I get "Inaccessible Boot Device" I can reinstall Windows 10 Pro and the computer boots just fine, but if I do a Retrospect restore I get: "Inaccessible Boot Device. I have tried it directly from a rescue disk - same thing. Note: I also have an image backup (Macrium Reflect). Same thing I get: "Inaccessible Boot Device" I would appreciate any suggestions.
  7. johnwmreed

    Email, update-check not working v10 build 213

    I got Version 10 build 213, and there is no SSL authentication checkbox on my Email Preferences - must not have made it into the upgrade.
  8. johnwmreed

    Email, update-check not working v10 build 213

    OK, every once in a while a blind pig finds an acorn. I tried port 465 (smtp.comcast.net:465) and it works. Go figure!?!??
  9. johnwmreed

    Email, update-check not working v10 build 213

    I have had this same problem forever (many versions). I have tried everything, and nothing works. What is the magic secret to get email notification to work?
  10. I am in the process of restoring all files from a NAS drive to my computer. I have 2 new hard drives in a RAID1 configuration. The restore process is interrupted by a "trouble reading" error -116 "volume doesn't exist." It happens about every 20 to 60 minutes. This is not fatal, but is a nuisance - I have to start the process again. I never have had any problem backing up. Is there a setting somewhere to prevent this problem?
  11. johnwmreed

    Disaster Recovery Drivers

    In Creating a Retrospect Emergency Recovery Disc the Windows Retrospect 8 User's Guide Addendum says: Before you create an Backup Recovery ISO image, make sure you have the following items: Any drivers or packages (i.e. package.cab) that you would like to add to the ISO image should be placed in the following directory before creating the ISO image. <retrospect application>/drsupp/drivers Ok, I placed a copy of my ethernet driver directory as a subdirectory in my Retrospect 8.0/drsupp/drivers directory, created the recovery iso file and burned it to a DVD. But when I do a trial run of the the Disaster Recovery I can't find the drivers. So where are the drivers hiding? Or, am I placing them in the wrong place?
  12. johnwmreed

    Disaster Recovery Drivers

    Thanks David. By brute force I loaded the Recovery Disc and it did find my drivers. All is well and good (at least until my computer crashes!).
  13. johnwmreed

    Disaster Recovery Drivers II

    Let me approach the problem of drivers and the Disaster Recovery Disc from a different angle: When you load the NAS driver in the Retrospect 8.0/drsupp/drivers directory before you burn the Disaster Recovery Disc and it is the "correct" NAS driver *.inf file does this mean that when you boot the Disaster Recovery Disc the NAS driver is loaded automatically? Or, does it mean that the driver is located somewhere on the Disaster Recovery Disc and the user has to manually load the driver during the recovery process? If this is the correct answer where is the NAS driver *.inf file located on the Disaster Recovery Disc?
  14. johnwmreed

    Disaster Recovery Drivers

    Two questions: 1. The directories created by the disaster Recover Disc process are: BOOT EFI SOURCES and these have subdirectories. Where in these directories are the driver files? 1. When you start the recovery process you have to load the NAS driver. So I need to know where it is located, right?
  15. johnwmreed

    Error messages when load drivers for emergency recovery

    It has been 2 years now, and I still have not solved my problem (see initial post above). Still, if I try to do a trial recovery with my Retrospect Emergency Recovery CD I can't install the NAS drivers - I get the same error messages (see initial post above). What has changed is I have started independent Windows generated image backups of my two computers onto the same NAS drive. I have no problem using the Windows System Repair Discs to recover the image backups. This involves also installing the NAS drivers. It works! No problems. This says that I have the right drivers and the Windows System Repair Disc for each computer (one 32bit and the other 64bit) can recognize them and install them. I am using the same driver directories on my USB drive for both image and Retrospect recoveries. So why can't I do the same thing with my Retrospect Emergency Recovery CD?
  16. I have been testing my Retrospect 7.7 Emergency Recovery CD. Before booting the recovery disk I have gone to my computer's Device Manager -> network adapters and determined what I believe to be the *.inf file for the adapter and put it on an USB flash drive. After I boot the Recovery CD I click on "Load Drivers for Network or Storage Adapters" I point to the *.inf file and load it. But I get the following list of error messages: Drvload: Unable to load G:\Disaster (error 0x800700002) Drvload: Unable to load Recoverly\Retrospect\Driver (error 0x800700002) Drvload: Unable to load inf (error 0x800700002) Drvload: Unable to load file(error 0x800700002) Drvload: Unable to load for (error 0x800700002) Drvload: Unable to load HP (error 0x800700002) Drvload: Unable to load Computer\yk60x86.inf (error 0x800700002) What do these messages mean? Do I have the wrong *.inf file? :question:
  17. I have created a backup set to be stored on my NAS drive. I have named the backup set: "BACKUP SET HP" and a script: HD BACKUP TO WD." I started off with a manual backup ("Backup now with these settings"). This worked fine. Then I tried to do automatic backups with a schedule. This fails because Retrospect is looking for the backup set BACKUP SET HP [001]. In fact, it created this backup set which is empty, along with a new catalog file, BACKUP SET HP [001].rbc in the same directory as the original catalog file BACKUP SET HP.rbc. No backup occurs because Retrospect can't find the backup set. It doesn't get created. I can then run another manual backup which works fine. Why won't the scheduled backup process work, and why is Retrospect trying to set up a [001] backup set?
  18. Thanks Tim - that was exactly my problem. :oneeye:
  19. I have a Windows 7 64 bit system on a 1.5TB hard drive that is backed up with Retrospect 7.7 I have added a second identical 1.5TB hard drive that I plan to configure with the first drive in a RAID 1 (mirror) configuration. When I do this both drives will be wiped clean, and I want to restore my operating system and files using the Emergency Recovery CD. The instructions when using the Intel Matrix Storage Manager states that a RAID driver is required when installing Windows. It is not clear to me where this fits in with the Recovery CD. Will this work? Has anybody tried it?
  20. johnwmreed

    Error messages when load drivers for emergency recovery

    I do remove the Emergency Recovery CD from my drive after the wizard UI shows up. Then I place my network driver CD in the drive to install the network drivers. At this point I am now successful with both of my computers - "Load drivers for network or storage adapters" works. "Map network drive" works fairly well for my older Vista 32 home premium computer. Retrospect restore can find the catalog files and I am reasonably confident that I could complete a full restore. "Map network drive" does not work for my brand new Windows 7 64 bit home premium computer. I execute this step AFTER I have loaded the network drivers. I always get the error message: "System error 53 has occurred The network path was not found" I use exactly the same UNC path as for the Vista computer: \\mybookworld\backup Also, under normal computer operation my network works fine - no problems with either computer. If I do a "Restore as a client" I do get a IP address for the server to connect to the client, but it is not the correct address. I am at the point where it doesn't look like I will be able to do a full restore with the Emergency Recovery CD if my Windows 7 computer fails. I assume I can still do it the old way: Load Windows -> Load Retrospect -> Restore. But that path may also have problems connecting to my network drive where my backup files reside. :taptap:
  21. johnwmreed

    Error messages when load drivers for emergency recovery

    This is turning out to be more complicated: As long as I only put one inf file directory on a CD I can load the network drivers in the retrospect Emergency Recovery CD process. I have two computers so I thought I would just put them both driver files on a single CD (in separate directories). This doesn't work for either computer - the inf drivers will not load. Also, I am getting inconsistent results mapping the network drive. Using exactly the same UNC on both computers one computer will sometimes connect to my network drive, but the other computer will never connect. Why am I spending all this time trying to get this to work? It is because I am going to walk away from this and in 6 months one of my computers may crash and I will need to run the Retrospect Emergency Recovery CD to restore my system. I want it to work. My experience with Retrospect recovery in the past has been mixed. One time I was successful and an other I failed to restore my system (I did get my data files).
  22. johnwmreed

    Error messages when load drivers for emergency recovery

    I tried both your suggestions and neither worked. So I decided to burn the inf directory onto a CD and load from that - It worked! So I am wondering now: Is there something wrong with my flash drive (I only have one and it has been working great for other things)? or is there the possibility that flash drives don't work for this operation? :oneeye:
  23. johnwmreed

    Error messages when load drivers for emergency recovery

    Well, this is my problem - When I "Load Drivers for Network or Storage Adapters" if I drill down to the folder that contains the *.inf file on my C:\ drive (i.e., C:\Windows\System32\DriverStore\FileRepository\yk60x86xxxxxx\yk60x86.inf) the driver loads just fine. But if I copy all the files (i.e., inf, cat, sys, etc.) to a directory on my flash drive, then run the Emergency Recover CD and point to the yk60x86.inf file I get the page of error messages. This is a Catch 22. If I am running the Emergency Recover CD for real it is because my hard drive got corrupted. Hence I can't load the network device drivers and I can't restore my hard drive files (Retrospect backup is on a Network drive). The other side of the Catch 22 argument is obvious. There must be some way of putting the network device driver files on a flash drive. Are there more driver files hiding on my computer that I need to include? :confused2:
  24. I am having difficulty with the 7.7 Retrospect Emergency Recovery CD. Since my backup resides on my network I need to give the booted Windows program the driver information for my network card. The tool: "Load Drivers for Network and Storage Adapters" asks for a *.inf file. I go to device manager and check the driver for the network card and it says yk60x86.sys This is not an *inf file and the tool rejects it. I search my Vista computer and I don't have any *.inf files. So I need a short course here. Where do I find the *.inf file for my network card corresponding to the yk60x86.sys driver file?
  25. johnwmreed

    Need *.inf driver file for my network card

    Ok, I figured it out. I went to the folder that contained the hidden *.inf file. I drilled down: Organize->Folder and Search Options->Folder Options->View Then I unchecked: Do not show hidden files and folders Hide protected operating system files (Recommended) Now the *.inf file is revealed. I copied the file to a USB drive and started the Recovery Program. I loaded the *.inf file and my network was accessible. One final comment: When you "Map Network Drive" you really have to map the directory(e.g., "\\mybookworld\" didn't work, but "\\mybookworld\backup\" did work. I opened Retrospect and found my catalog. I assume that the restore will now work in the future if my hard drive fails and I have to replace it. Thanks for all the help :thanks:
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