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About xtianp

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  1. I'm getting this error: Can't back up Removable Storage Manager, error 209694288 ( unknown) What can I do to make it go away? Thank you. Full copy of log: + Normal backup using Roberto's Desktop at 2/17/2010 5:04 AM To Backup Set Roberto's Desktop... - 2/17/2010 5:04:26 AM: Copying Hard Drive (C:) on ROBERTO TMemory::freeSpace: HeapValidate failed TMemory::freeSpace: HeapValidate failed Can't back up Removable Storage Manager, error 209694288 ( unknown) Can't back up Removable Storage Manager, error 209694288 ( unknown) Can't back up Removable Storage Manager, error 209694288 ( unknown) 2/17/2010 7:13:09 AM: Snapshot stored, 181.7 MB 2/17/2010 7:13:39 AM: 3 execution errors Completed: 392 files, 2.3 GB, with 97% compression Performance: 553.9 MB/minute Duration: 02:09:12 (02:05:07 idle/loading/preparing)
  2. xtianp

    Retrospect 7.7 cannot use LTO drive?

    Any help on this please?
  3. xtianp

    Retrospect 7.7 cannot use LTO drive?

    Windows 7 Ultimate 64-bit
  4. I have been using Retrospect 7.6 with an external Ultrium drive with no problems. I installed 7.7 and now it says device not responding. Any help is appreciated.
  5. Could anyone point me in the right direction please? I'm lookng for a list of command line switches for Retrospect, so I can write a batch file that would execute retrospect.exe /xyz. I just don't know what's available. Thank you.
  6. Oh, I thought I saw a reply from an EMC rep (AmyJ) before. I apologize if that's not the case, but if it is, any ideas?
  7. The only thing left for me to work exactly as I want would be to start Retrospect.exe with some sort of switch so that it exits when it's done. Is there such a thing?
  8. Hi Mayoff, First, thank you so much for your reply. With all due respect: I know what you're saying but it's not clear in the documentation, and the behavior of Retrospect is not consistent with either the documentation or what you said, unless, again, I'm not understanding your point. You said "On Vista, Retrospect can only run as the currently logged in user", but if you schedule a task, that task runs as the "Local System" account, which is not the logged in user. You can't make retrospect run scheduled tasks as the currently logged in user, since that option is grayed out in Retrospect. So, if Retrospect is open when the schedule task fires, it runs the scheduled task using the logged in user security context, but if Retrospect is not open it runs using the Local System security context. Not knowing the architecture of your software, this is a guess, since the security context used to read the files could be determined by something else, perhaps the Retrospect Helper service, which runs as the Local System, but I doubt it. What is not a guess is the security context of the Retrospect user interface, which is definitely either the Loal System (if Retrospect is closed when the task fires) or the logged in user (if it's open), as described above. In either case, I've been playing around and I just found a way to make Retrospect open before the task kicks in, so it is the equivalent of changing the grayed out option, "Run Retrospect as the logged-in user". To make what I want happen I've had to create a task in Windows Vista's built-in Task Scheduer a few seconds before the task in Retrospect is scheduled to run. The task simply starts Retrospect. Note: If anyone is going to use this trick make sure you check the "Run with Highest Privileges" checkbox. Then, since Retrospect is open it runs as the currently logged in user. Simple enough. Now, my point is, if there is a way to do this, as I've just proven, why not give us the option to select "Run Retrospect as the logged-in user" to begin with? It seems pointless that I have to schedule 2 tasks, a task in Retrospect and a task in Windows Vista, so I can get it to behave that way. Thank you for listening.
  9. Hi jelenko, Thank you so much for your reply. Yes, mine too is executing scripts successfuly, but the problem is that if, say, it wants me to change a tape or something there's no way to know, since the interface is not available. I have tried changing Retrospect Launcher in Services to run under my account, but that didn't make a difference. Have you been able to make that change and see it when it runs? Once again, thanks for jumping in
  10. Does anyone at EMC look at this? Perhaps they can shed some light on the problem. Is anyone else experiencing this problem when running Retrospect on Vista?
  11. Yes, I saw that but I don't understand what it means. If I can't select "Run Retrospect as the logged-in user" in Preferences-Security, how do I run as the logged in user?
  12. I installed 7.5.370 on a fresh copy of Vista and set up the schedules to backup automatically. I don't see the red icon in the toolbar (bottom-right hand corner), but most importantly, Retrospect does not launch at the time of the backup in interactive mode. I know it's working because when I launch it manually the log shows the backups were done. Also, if it's in the middle of the backup it tells me that another instance is running and if I proceed the other instance will be terminated, then it launches but it aborts the backup in progress. I checked the settings in Preferences-Security and the radio button that says "Run Retrospect as the logged-in user" is grayed out and not selected. Does anyone know how to fix this? Thank you.