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redleader

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redleader last won the day on May 3 2018

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About redleader

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    info@jrpsupport.co.uk
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    http://www.jrpsupport.co.uk

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    UK
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    Mac, SCI-FI, Camaro5

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  1. Waiting on a more senior viewpoint and conclusion from Retrospect Support directly.
  2. ISSUE : MAC OSX Retrospect Single Server for Mac Version 17.0.0 (149) MiniMac 2020 i4 Quad 32Gb Ram Mac OSX Mojave 10.14.latest Retrospect Client for Mac Version 17.0.0 (149) supplied by my Reseller Dashboard with linked Retrospect keys MacBooks in the Wild 🙂 Mac OSX Mojave 10.14.latest It all appears setup perfectly fine and the Clients appear automatically back on the Retrospect Server in Sources. But when I browse to add a Volume or Folder (hopefully) but ... nope, cannot find Client. ANSWER : MAC OSX Ensure you have added the RetrospectInstaScan and Retrospect Client into System Preferences->Security & Privacy->Privacy. Turn on InstaScan too 😞 #memoryhogg Reboot Try again √ 🙂
  3. Mac OSX Mojave.latestRetrospect for Mac Single Server Version 17.0.0 (149) iMac i7 8 Core 2018 48GB Ram Toggling Engine and OFF/ON did not solve the issue. Toggling Engine AND InstaScan OFF/ON alleviates the issue, temporarily. BUT not everyone runs InstaScan as it is a terrible Memory Hog! So, hopefully a focus on InstaScan being OFF helps?
  4. Mac OSX Mojave.latest Retrospect for Mac Single Server Version 17.0.0 (149) In /Library/Application Support/Retrospect we only have (from r16.5.latest) Config80.dat ConfigISA.bak I remove those and did as directed and Retrospect v17 still freezes saying Connecting. THIS IS A REALLY SERIOUS ISSUE. Can we have an immediate resolution please.
  5. The Forum heading Server, SBS and Multi Server For general discussions of Retrospect Server, Small Business Server and Multi Server. Also use this topic to discuss the add-on products: Open File Backup, Disaster Recovery and Proactive Backup. All Versions Is far more apt English than broadly Retrospect 9, to be precise. But I will go and look at your link, thank you.
  6. I cannot add some Folders to my Favourite Sources. I have checked permissions, restarted the Retrospect App, stopped/started Retrospect engine. Mac OSX Mojave.latest Retrospect for Mac Single Server r17.latest
  7. Thanks David, I 'got around' the issue but turning off all the retrospect active tasks with activity manager and starting the client First. But like I say that 'got around' the issue, but with OSX Catalina in it's poor current state who knows what's next!? 😞
  8. For the last many months this has worked perfectly. Yes, both sites have the same version of Retrospect Server 16.5.1 What I call the CLIENT site also has Retrospect Client installed. The SERVER Site backs up over Retrospect Remote Backup just one folder on the CLIENT site. Like I say, this has worked perfectly until 6 days ago. It is not an issue of whether a Server backs up a Server licensing as it has worked this way for months AOK. JRP DATA and JRP DATA BU are removable drives that are stored offsite FYI 🙂
  9. My Retrospect Client suddenly refuses to give access to the External Drives It says they are offline ... these drives are not*, the Mac OSX High Sierra system is fine using them for all other activities. Server Was connecting to this client previously [6 days ago] 100% OK and backups from external drives worked fine. Only now Retrospect Client? refuses to allow access now and reports them offline. They are not* ☹ OSX High Sierra Retrospect Client OSX Catalina Retrospect Server Latest version of Retrospect 16.5.x
  10. My Retrospect Client suddenly refuses to give access to the External Drives It says they are offline ... these drives are not*, the Mac OSX High Sierra system is fine using them for all other activities. Server Was connecting to this client previously [6 days ago] 100% OK and backups from external drives worked fine. Only now Retrospect Client? refuses to allow access now and reports them offline. They are not* ☹ OSX High Sierra Retrospect Client OSX Catalina Retrospect Server Latest version of Retrospect 16.5.x
  11. Same is happening in a server License FYI 😞
  12. It's says that Retrospect SOLO will Backup From your NAS. However when I go to browse a NAS to select folders I get no folder listing ... Mac OSX Cataltia.latest Retrospect SOLO v16.5.1
  13. redleader

    Copy with Move not working

    .. and thoughts please? Thanks.
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