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smallest

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  1. smallest

    Assertion failure at "tree.cpp-4411"

    CAPRI : that might be it. i checked the box and the last unattended backup didn't produce the message. thanks!
  2. smallest

    Assertion failure at "tree.cpp-4411"

    CHKDSK showed nothing wrong. searching shows that this error has been happening for people across many versions of RS. surely someone knows what causes it.
  3. i see this error every time the unattended backup starts the 'Verifying' step. assert_log.utx says: OS: Windows 7 version 6.1 (build 7601), Service Pack 1, (64 bit) Application: C:\Program Files\Retrospect\Retrospect 9.0\retrospect.exe, version 9.0.1.110 Exception occurred on 7/21/2014 at 9:19:37 PM Error info: Assertion failure at "tree.cpp-4411" Exception code: E0000000 ASSERTION Fault address: FD11940D 0001:0000840D KERNELBASE.dll and then there's a big stack trace. What's the solution?
  4. smallest

    Selectors Headaches

    sure, i can write a selector that works fine if i'm only using the one volume. the problem is that i can't see a way to write one that works if i'm using multiple volumes where most of my filter conditions apply to all volumes, and just a few apply to the one volume. there's no way to integrate my little one-volume selector into the larger one - the logic just doesn't work. slightly different question: is there a way to select individual files from a volume without pulling in the entire volume ? if i only want 7 or 8 files from this one volume, it would be nice to just get them, and not have to worry about the other 20K files on the volume.
  5. i want to backup a handful of files from a volume. they are all in the root folder of the volume, and all have one of three file extensions (.xml, .itl, itdb). i don't want anything else from this volume backed up. i have a rather large selector that includes everything, but excludes all kinds of things from the other volumes (temp files, build products, etc.), and to this i added the following exclusions: name matches pattern *.ilk OR name matches pattern *.idb OR name matches pattern *.pdb OR (all the other exclusions... and now the new part) OR volume name is "\\NAS-00-91-AC\music" (the volume name) AND file name DOES NOT match *.xml OR volume name is "\\NAS-00-91-AC\music" AND file name DOES NOT match *.itl OR volume name is "\\NAS-00-91-AC\music" AND file name DOES NOT match *.itdb then i used the Check Selector thing, WITH "\\NAS-00-91-AC\music" as the volume, to see what it was pulling in. five minutes later, after scanning the 30,000 files, it said the selector was going to include all the files i wanted. it also said the selector would include files with extensions of ".ITDB-MJxxxxxxx" (where xxxxxxxx is a bunch of hex digits). so, that's wrong. and, here's the big problem. the root of that volume contains many subfolders, including one called "Album Artwork". it has subfolders "Cache", "Download" and "Local" and all of those contain files with the ".itc2" extension. the selector was including all of the .ITC2 files in the "Download" folder, but not the others. that makes no sense in multiple ways... first, i don't want any *.itc2 files, and second, why just that one subfolder and not the others. what is going on? i just want to include three file types, from one folder on a volume. this shouldn't be so hard. also, changing the selector, after the folder had been scanned appeared to have no effect on the results. i have to save my changes, close the Selectors window, re-open and then make it re-scan to get any changes to appear. WTF? (using Windows 7 x64, Retrospect 7.7.341 x64)
  6. smallest

    catalog file - incomplete?

    a couple of suggestions for EMC: 1. make it easier for people to recover their registration info. the ghost drive i had to fall back to only had 7.6. and while i had already upgraded to 7.7, and had been running it for a couple of months, i wasn't sure if i had upgraded or not - my lost emails included my 7.7 registration info. i looked all over the EMC web site but found no way to recover my key (or to see if i had even upgraded). AFAICT, there is only a web form for "requesting a key" (whatever that means), and which has so far generated no response, 24 hours after i filled it out. i called the support line, but after a 30 minute wait in the queue, i gave up. in the end, i ended up buying a new 7.7 license, as an experiment. happily, it worked. 2. if there is no forward compatibility, when an older version encounters newer backup data, it should give a useful error message ("this backup set was created with version X.X of Retrospect, please upgrade"), instead of proceeding as if nothing's wrong. there's a big difference between thinking your backup data is completely hosed for some unknown reason, and the simple matter of grabbing the latest version from your website.
  7. smallest

    catalog file - incomplete?

    FYI: after upgrading to 7.7 (again), and rebuilding the catalogs again, i was able to find the files i was looking for. 7.6 can't correctly generate catalogs from 7.7 backup sets ?
  8. smallest

    catalog file - incomplete?

    i also do full backups monthly to a USB drive. just to make sure it was OK, i took a look at it, too. of course i had to recreate the catalog for that one, too. but when that was done, it showed no files (or snapshots) newer than 2/10. double fail. so, having given up on recovering any files, i tried to do a new backup to the Incremental backup set (the one on the NAS). Retrospect then said the backup set was corrupt. i tried to repair it, and that also failed ("can't use a non-valid backup file..."). triple fail. this is completely unacceptable.
  9. smallest

    catalog file - incomplete?

    no. it lists a few from 12/09, 1/10 and 2/10. none from 3/4 or 4/10. i managed to get this far by deleting all of the catalog files on the new C drive. before that, i didn't see any new snapshots.
  10. smallest

    catalog file - incomplete?

    i lost my C drive this morning, and along with it, my catalog files. the actual backup files are on a NAS, and weren't affected. i restored the C drive onto a new physical drive from a ghost image i made in mid-Jan 10. booted up, no problem. looks good - just need to replace a few files from backup... so, the last incremental backup was 4/12/10, and there are RDBs with that date in the folder. 4/8, 4/5, 4/1, 3/28, etc., also. they range from 12/19/09 to 4/12/10. i just started this backup set in December 09. so, i started Retrospect, told it to recreate the catalog files from disk, pointed it at the folder where the .RDB files live, and let it run while i went to work.... when i got back home, it had finished rebuilding the catalog, so i used Find Files to try to recover my Eudora mailbox files; i told it to search for all files with the *.MBX extension. it found two of them. and, the two it found were from 7/12/[color:blue]08[/color] and 7/2/[color:blue]05[/color]. (predates the earliest RDB by at least a year) these being mailbox files, they are updated every day. there is absolutely no way these files are the latest versions. i know the incremental backups work - i've recovered files from them many times in the past - including .MBX files. but now... ? what is going on here ? using 7.6 now (because that's what was on the ghost drive), but the backup files i think were made with 7.7 ? (no way to verify that)
  11. smallest

    Where to put the RDBs ?

    is there any way to know for sure? i'm looking at (literally) 6 hours of file copying to put those RDB files back onto the NAS. and i don't want them to get mangled by an angry and confused RetroSpect, if i put them in the wrong place.
  12. smallest

    Where to put the RDBs ?

    so i upgraded the NAS where our semi-daily backups live. before that, i copied all the RDBs to an external USB drive. but... i forgot to copy the folder structure above them. duh. the backup set is called "Backup Set A". is there a way to duplicate (or determine) the set of folders in which these files need to live ?
  13. smallest

    Scheduled Executions Won't Start?

    found the problem... it was me. the user account i was using to run RS had been set to a normal user (instead of an admin). i set it back to admin and scheduled a test run, which then went off as expected. sorry to waste your time.
  14. smallest

    Scheduled Executions Won't Start?

    nothing in the Waiting tab. Scheduled tab shows the expected executions. if i start RS after a scheduled execution's start time has passed, it will start. it just won't start on its own. but it used to.
  15. smallest

    Scheduled Executions Won't Start?

    thanks, but that didn't help. i turned off the Launcher Service, restarted, turned it back on. but the scheduled time came and went, and no backup started. and then when i tried to start RS to force it to do the backup, all i got was the "Retrospect Monitor" window (with nothing on it but the two buttons). is it possible to downgrade 7.6 to 7.5 ?
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