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About freddo7

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  1. freddo7

    Error -1104 (device not ready)

    Just an update to my topic. I had the Ext HD connected to the following device: [2nd Gen]TP-Link 9-Port USB 3.0 Hub with 7 USB 3.0 Data Ports and 2 Smart Charging USB Ports. Compatible with Windows, Mac, Chrome & Linux OS, with Power On/Off Button (UH720) I decided to run the back up job connected directly to the computer and it completed and it is currently comparing the back up. So it may an issue of the hub. The hub is A/C powered.
  2. O/S - Windows 10 Home 64 bit Retrospect 12.6.1 Desktop for Windows. Back up device - Western Digital Elements (3TB) I got the following error message for an incomplete back up. Could the issue lie with the external hard drive? - Fred + Executing Immediate Backup at 2/17/2019 14:40 2/17/2019 14:40:23: Finished scanning backup set data files To Backup Set Backup Set H... - 2/17/2019 14:40:22: Copying Windows (C:) 2/17/2019 14:41:31: Found: 311,602 files, 52,167 folders, 158.8 GB 2/17/2019 14:41:31: Finished matching 2/17/2019 14:41:33: Copying: 244,513 files (149.2 GB) and 67,088 hard links [*] --ERR-- (18044) BackupReadCloseAsync: err=-1104 File "C:\Users\freis\Google Drive\Yes Montreux Video Project\Montreux Sessions\DVD - NTSC\Yes Montreux Sessions 2016 Edition DVD NTSC\VIDEO_TS\VTS_02_1.VOB": can't read, error -1104 (device not ready) Trouble reading files, error -1104 (device not ready) 2/17/2019 15:30:04: Execution incomplete Remaining: 112110 files, 57.9 GB Completed: 132403 files, 91.4 GB Performance: 1934.7 MB/minute Duration: 00:49:41 (00:01:18 idle/loading/preparing)
  3. I am the process of restoring data from a old Windows XP SP3 laptop to a new Windows 7 64 bit laptop. The back up on the old laptop was executed using 6.5 to an external HD. Using 7.7 on the new laptop I am trying to restore the back up to a designated folder. Is this process possible? If so, how is it done?
  4. I just recently purchased the Maxtor OneTouch III 500gb USB/Firewire external HD. I added this to a Maxtor OneTouch II 250gb USB/Firewire external HD. I normally execute backups from Retrospect 6.5 professional. The OneTouch III software now has a console, where you can do file synchronizations, backups, restores, etc. The OneTouch III HD also comes with the Retrospect 1.1 HD Express software, which I did not install. Therefore when I bring up the console (OneTouch Manager) and click on the "Backup" button, I get the message that the software is not (of course) installed. I want to see if it is possible to configure this console with 6.5. I emailed Dantz tech support this past Sunday, but have not received a reply yet. Any ideas on this one? It is not absolutely imperative that I be able to set this up. Many thanks, Freddo7