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richdesign

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About richdesign

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  1. Dave, Thank you for your response. I have taken your advice and purchased an external FireWire HD. This solution works flawlessly. I have to wonder, though, why Retrospect CAN read from my slave drive and write to the external HD, yet it CANNOT read from the slave drive and write to DVDs. Thanks again, Randall
  2. Dave, Thanks for picking up this thread once more. Both slave and master are on ATA-4 bus. The DVD (and ******* Zip) are on ATA-3 bus. I actually don't know how to move to a different bus. Randall
  3. rhwalker, Thanks for replying. The backup problem preceded the ribbon cable replacement. Randall
  4. To sum up: All was fine with Retrospect and my G4 since installation. Then Pioneer brand SuperDrive failed to be replaced with upgraded Pioneer SuperDrive. Backed up from master drive successfully. Backed up from slave drive successfully. Subsequent backup session from slave drive unsuccessful as described in previous posts. Slave drive disappears from Finder. Slave drive reappears upon replacement of 80-wire ribbon cable. Retrospect writes the "RetrospectCDinfo.txt" file to the DVD, but transfers no data. So Retrospect is writing to the disc, but will not transfer data from the slave drive even though it does happily from the master drive. And it has transferred from the slave drive in the past. The only change to the system has been the new SuperDrive.
  5. Dave, I am sorry that I was not more clear concerning the sequence of events that have led to this problem. I have been using Retrospect for backup to tape, hard drive, CD and DVD since the mid-1990s with nary a problem. With my current G4 setup I use DVDs to backup two sets, email and data. Email is stored on my boot drive (60G ATA). Data is stored on a separate internal hard drive (40G ATA). Since replacing my SuperDrive I have had two Retrospect backup sessions. In session #1, I successfully backed up Mail and Data. In session #2 I successfully backed up Mail but the Data backup failed as I have described earlier. Since that time, and after I initiated this post, My Data drive failed to appear in the Finder. I replaced the ribbon cable that routes from the controller first to the boot drive, then to the data drive and now all appears normal save that Retrospect exhibits the same behavior as before. To recap, the issue began after I backed up Mail. I had eight DVDs in the Data backup set. Retrospect requested a new DVD to be numbered nine. The log shows 13 files were written (5.7K) when Retrospect requested another new DVD. Subsequent DVDs were not written with backup files. I hope you find this chronology helpful. Randall
  6. Dave, I am sorry that I was not more specific in my posting of 5/19/07 when I wrote "I downloaded and installed RDU 6.1.5.102 for my Panasonic DVR-111D which is a replacement for the original drive. I have previously backed up successfully using this drive. This drive is listed in the RDU." I replaced that drive in November 2006 and configured it at the time and successfully backed up this same drive during that Retrospect session. Log follows this message. I am a bit chagrined to admit that my next backup attempt was much later, April 14, 2007, which backup failed and resulted in this forum posting. What I find particularly confusing is that I can successfully back up from my boot drive, yet not from my slave drive, even though it is configured through Retrospect and has backed up successfully since then. Perhaps I should run the configuration again? ∆ Retrospect version 6.1.126 launched at 11/21/2006 12:07 PM Running Custom Configuration tests on PIONEER DVD-RW DVR-111D at 11/21/2006 12:07 PM 11/21/2006 12:07:24 PM: Setup test: Successful 11/21/2006 12:07:24 PM: Default setup test: Successful 11/21/2006 12:07:24 PM: Drive type test: Successful 11/21/2006 12:07:24 PM: Drive initialization test: Successful 11/21/2006 12:08:15 PM: Disc information test: Successful Testing CD-R media type 11/21/2006 12:08:15 PM: Write method 1 tests start 11/21/2006 12:09:06 PM: Write method 1 test: Successful 11/21/2006 12:10:11 PM: Read test: Successful 11/21/2006 12:10:29 PM: Append test: Successful 11/21/2006 12:10:55 PM: Read test: Successful 11/21/2006 12:10:55 PM: Write method 1 tests final result: Successful 11/21/2006 12:10:55 PM: Write method 2 tests start 11/21/2006 12:11:00 PM: Write method 2 tests final result: Failed 11/21/2006 12:11:00 PM: Write method 2 tests start 11/21/2006 12:13:29 PM: Write method 2 test: Successful 11/21/2006 12:14:33 PM: Read test: Successful 11/21/2006 12:14:52 PM: Append test: Successful 11/21/2006 12:15:23 PM: Read test: Successful 11/21/2006 12:15:24 PM: Write method 2 tests final result: Successful CD-R media type is ready to be used with the drive Testing DVD-R media type 11/21/2006 12:16:28 PM: Write method 1 tests start 11/21/2006 12:17:30 PM: Write method 1 test: Successful 11/21/2006 12:18:10 PM: Read test: Successful 11/21/2006 12:18:25 PM: Append test: Successful 11/21/2006 12:18:47 PM: Read test: Successful 11/21/2006 12:18:47 PM: Write method 1 tests final result: Successful DVD-R media type is ready to be used with the drive - This drive has been successfully configured to use CD-R, DVD-R media. - 11/21/2006 12:30:44 PM: Write method 1 will be used - 11/21/2006 12:30:45 PM: Custom Configuration tests: Successful + Executing Immediate Backup at 11/21/2006 12:31 PM To backup set MacDataBackup01… - 11/21/2006 12:31:31 PM: Copying McData… 11/21/2006 12:35:43 PM: Comparing McData… 11/21/2006 12:36:29 PM: Execution completed successfully. Completed: 93 files, 163.3 MB Performance: 100.9 MB/minute (66.1 copy, 212.9 compare) Duration: 00:04:58 (00:01:44 idle/loading/preparing)
  7. Dave, Thank you for sticking with this. Yes, I can burn DVDs from the finder. From the log excerpt below, you can see that I backed up my email to DVD successfully just before this problem manifested. I performed another backup of my email just before typing this response and everything worked properly. So it does appear that the drive (which is an aftermarket unit to replace the failed original) is installed and working properly. + Executing Immediate Backup at 5/14/2007 1:40 PM To backup set Mail01… - 5/14/2007 1:40:12 PM: Copying Mail on MacOSX… 5/14/2007 1:42:55 PM: Comparing Mail on MacOSX… 5/14/2007 1:43:48 PM: Execution completed successfully. Completed: 270 files, 193.1 MB Performance: 108.7 MB/minute (72.3 copy, 218.5 compare) Duration: 00:03:36 (00:00:03 idle/loading/preparing) + Executing Immediate Backup at 5/14/2007 1:46 PM To backup set MacDataBackup01… - 5/14/2007 1:46:23 PM: Copying McData… 5/14/2007 1:57:46 PM: Execution stopped by operator. Remaining: 1362 files, 5.1 GB Completed: 13 files, 5686 KB Performance: 5.3 MB/minute Duration: 00:11:23 (00:10:21 idle/loading/preparing) Quit at 5/14/2007 1:57 PM I don't know what a kext is but the text file written by Retropect on every DVD it numbers reads "This disc is a member of a Retrospect Backup Set. The data on this disc is not accessible from the Finder but Retrospect will be able to access it" in three languages. I already tried RDU 6.1.9.102 as the following log excerpt shows: ∆ Retrospect version 6.1.126 launched at 5/19/2007 11:16 AM + Retrospect Driver Update, version 6.1.9.102 + Executing Immediate Backup at 5/19/2007 11:17 AM To backup set MacDataBackup01… - 5/19/2007 11:17:53 AM: Copying McData… 5/19/2007 11:24:56 AM: Execution stopped by operator. Remaining: 1362 files, 5.1 GB Completed: 0 files, zero KB Performance: 0.0 MB/minute Duration: 00:07:03 (00:06:46 idle/loading/preparing) I have three DVDs marked as configuration discs but I am not sure how to use them. Randall
  8. Dave, Thank you for the suggestion. I created a new volume (one folder from my data drive) and successfully backed it up to my boot drive as a new backup set. I created another new voume and attempted to backup to a new backup set on DVD. Retrospect named the new disc, then immediately asked for another new disc without writing. The Finder shows that Retropect is writing the file "RetropectCDinfo.text" to the DVD so I don't think the drive is faulty. Log follows: ∆ Retrospect version 6.1.126 launched at 5/26/2007 10:23 AM + Retrospect Driver Update, version 6.1.5.102 + Executing Immediate Backup at 5/26/2007 10:28 AM To backup set RichDesignClients… - 5/26/2007 10:28:26 AM: Copying ClientsRichDesign on McData… 5/26/2007 10:37:46 AM: Comparing ClientsRichDesign on McData… 5/26/2007 10:49:11 AM: Execution completed successfully. Completed: 8180 files, 7.6 GB Performance: 749.8 MB/minute (833.4 copy, 681.3 compare) Duration: 00:20:45 + Executing Immediate Backup at 5/26/2007 11:55 AM To backup set test… - 5/26/2007 11:55:37 AM: Copying sodaparts on McData… 5/26/2007 11:57:45 AM: Execution stopped by operator. Remaining: 362 files, 456.1 MB Completed: 0 files, zero KB Performance: 0.0 MB/minute Duration: 00:02:08 (00:01:50 idle/loading/preparing) Quit at 5/26/2007 12:01 PM "Execution stopped by operator" because I didn't want to waste any more DVDs. After these tests, I am more puzzled than before. Randall
  9. My G4 has a 60G boot and applications hard drive with five partitions. All of my data is on a slave drive of 40G. That is the drive which I am attempting to backup. This drive disappeared yesterday and immediately I thought that it had crashed forever and that Retrospect had been trying to warn me by refusing to backup the drive. I robbed a ribbon cable from my Windows computer and my slave drive is back online yet Retrospect continues to ask for new DVDs without writing a byte. Has anyone out there experienced anything like this? Randall
  10. Russ, Thank you for your response. I downloaded and installed RDU 6.1.5.102 for my Panasonic DVR-111D which is a replacement for the original drive. I have previously backed up successfully using this drive. This drive is listed in the RDU. Unfortunately, Retrospect is still not writing to the DVDs. It is asking now for Disc 16. It wrote 13 files, 5.686 M to the first new disc (#9). It has written zero to all subsequent new discs. Randall
  11. Dave, thank you for responding. I admit I don't know what an RDU is, but here is a copy of the log for one of the sessions that resulted in additional numbered DVDs but no backup. ∆ Retrospect version 6.1.126 launched at 5/14/2007 1:59 PM + Executing Immediate Backup at 5/14/2007 2:01 PM To backup set MacDataBackup01… - 5/14/2007 2:01:03 PM: Copying McData… 5/14/2007 2:03:35 PM: Execution stopped by operator. Remaining: 1362 files, 5.1 GB Completed: 0 files, zero KB Performance: 0.0 MB/minute Duration: 00:02:32 (00:02:17 idle/loading/preparing) I added three DVDs during this session with no resulting backup. richdesign
  12. Retrospect requests a new DVD, numbers it, then requests another without writing. I now have five new numbered, blank discs and backup has yet to commence. The amount to be written is 5.2GB and disc capacity is 4.7GB. Retrospect Backup 6.1.126; PowerPC G4; Mac OSX 10.3.9; Pioneer DVD-RW DVR 111D. Initial message was "Disc 8 is full. Two new discs will be required."
  13. Operations log: + Executing Searching & Retrieval at 1/29/2006 10:48 AM To volume LoaDown on McArt… - 1/29/2006 10:48:12 AM: Retrieving from MacDataBackup01… 1/29/2006 10:56:09 AM: Execution completed successfully. Remaining: 6 files, 738.5 MB Completed: 1 files, 125.7 MB Performance: 68.5 MB/minute Duration: 00:07:56 (00:06:06 idle/loading/preparing) As you can see from the log, one of seven files was restored successfully. This file was stored on Member #4. Member #5 was repeatedly rejected as "incompatible." Multiple reloading of the DVD culminated in final acceptance, but no data was restored, though I have successfully restored data from this DVD on other occasions. Perhaps the media is defective. Is there any way to transfer the data from one Member to fresh media? The one file recovered, though not the latest version, will save many hours of labor. Thank you, Dave, for your kind assistance with my problem. Randall
  14. Thank you for your response, Dave. I select "Restore files from a backup" and click OK. I choose a Source Snapshot and click OK. I choose Destination and click OK. I click "Files Chosen" and mark the target file. The file appears in the Browser box with the correct name and file size. I am prompted to insert the appropriate DVD. The execution is completed sucessfully but the folder is empty. From the same Snapshot I have successfully downloaded a different file. From the same Member of the same Backup Set I have successfully downloaded a different file (though I may have to reload this particular Member more than once before Retrospect recognizes the DVD). From a different snapshot the same problem file failed to download. The Operations Log reads: - 1/28/2006 5:06:51 PM: Restoring from MacDataBackup01… 1/28/2006 5:09:13 PM: Execution completed successfully. Remaining: 1 files, 138.6 MB Completed: 0 files, zero KB Performance: 0.0 MB/minute Duration: 00:02:21 (00:02:19 idle/loading/preparing) I must add that during my last backup I foolishly worked on this file while Retrospect did its work in the background. I noted the following in the Operations Log: File “Panel02.psd” appears incomplete, path: “McData/ClientsRichDesign/KentSheryl/Panels/FinalArt/Panel02.psd”. Panel02.psd is the file in question. That is why I added a new Snapshot to access an earlier version of the file, thinking that Retrospect had trouble copying it while I was modifying the same file. Randall
  15. I am using Retrospect 6.1.126 on a Mac G4 with the standard Pioneer SuperDrive running OS 10.3.9 backing up to FujiFilm DVD-R. I am attempting to restore a single file 146MB in size. Initially I had but one snapshot but have had Retrospect create several earlier ones. Every attempt to restore this file results in "Execution Completed Successfully" but the dialog box indicates "0 files" and "zero K" completed. A Retrospect folder can be found on the destination volume, but it is empty. I have been using Retrospect for several years and have never encountered this problem before. The original file has been accidentally overwritten and many hours of labor lost if I cannot retrieve the backup file. Thank you for any help anyone can offer. Randall
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