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katerpillar

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About katerpillar

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  1. katerpillar

    Duplication to NAS

    A while ago I came across the problem that different creation date/times will prevent duplication to a linux-based device. The following is the KB article. Can anyone tell me if this has yet been fixed for Windows? I note that the Mac version allows matching to be done without date/time information. TITLE: Duplicating to NAS devices Discussion NAS devices like the SimpleShare or Buffalo network drive may not contain a standard Windows file system like (NTFS) or Macintosh (HFS+). When duplicating to a NAS (often Unix based) file system, Retrospect users may see the following issues: * Different modify date and time errors in the Verification of the duplicate. * Subsequent Duplicates will recopy files again from the source. * Some information related to the files such as the resource fork will be lost (in Macintosh). When a disk does not use NTFS or Mac OS Extended file systems, the operating system will attempt to modify the file for maximum compatibility with that file system. As a result the source file and destination file will be different and not match within Retrospect. Because of this, the next time you will run the Duplicate the files will be copied again. One solution is to use the Backup option in Retrospect instead of Duplicate. When Retrospect performs a Backup the files are kept in a special way that only Retrospect can read and that way the files stay identical to the source even on the NAS device solving the issue of recopy files that all ready in the destination.
  2. katerpillar

    multiple "creation date/time" errors

    OK, thanks. I did search the knowledgebase before posting but this article paraphrases rather than quotes the error so I guess that's why I didn't find it. I got Retrospect Express bundled with a Maxtor OneTouch. I can't help but wonder why Maxtor ships a software product that has problems with Linux with a Linux-based product. Thanks for your help.
  3. katerpillar

    multiple "creation date/time" errors

    Sorry, I don't understand your answer. The problem is not that too many files are being duplicated, but that none of them are. If I do a straight copy using Windows Explorer, then try the duplicate, it shows that no files need duplicating. However, as soon as I change a file, Retrospect sees it needs duplicating but then fails to do so (gives me the creation date/time error). Is turning off verification an OK thing to do?
  4. katerpillar

    multiple "creation date/time" errors

    I had an idea and tried a small duplication with verification turned off and it worked. Is no verification a valid workaround or will I be losing something important? To answer your questions: It's the Maxtor Shared Storage II 1TB. Backing up works fine.
  5. katerpillar

    multiple "creation date/time" errors

    I forgot to say, Retrospect Express is running on the same PC that currently holds the backup. It doesn't have a username or password.
  6. I have a Maxtor Shared Storage drive that is connected to a peer-to-peer network. Everyone on the network accesses it as a shared drive. Currently I have Retrospect Express set up to duplicate it to the shared hard drive of one of the networked PCs (running XP Home). There is no problem with this. However, I bought a similar Shared Storage drive, connected it to the network in a similar way, and tried to run exactly the same duplication to that instead of to the PC. It doesn't work. Every single file comes up with a "creation date/time" error. Can anyone help? Thanks.
  7. katerpillar

    Different modify date/time

    Hi nate. I seem to remember that a while ago I could duplicate from the shared storage to anywhere except the onetouch... well now I can't duplicate to anywhere from it (except to itself). I just keep getting these modify date/time errors. I don't have the least idea how to format it as it's all controlled via software and I can't see it as a normal drive. Do you think it's broken then? Kat
  8. katerpillar

    Different modify date/time

    Quote: What is the format of the Maxtor shared drive? Format it as Fat32 if you can. Nate, Are you sure you mean the Storage drive? Do you mean the OneTouch drive? I can back up fine from the Storage to anywhere except the OneTouch. It's just that it would be a big job to reformat the Storage drive. Kat
  9. katerpillar

    Different modify date/time

    bump
  10. katerpillar

    Different modify date/time

    I'm running Retrospect Express on Windows 98. I'm trying to duplicate to a Maxtor OneTouch drive which is connected to a Maxtor Shared Storage drive. Whenever I do this I get the "different modify date/time" error, with the source time being the actual modify date/time of the original file, and the destination time being the date/time at which I ran the duplication. This does not happen if I duplicate to another networked PC or to the Shared Storage, and the files are definitely not open. Please help! Thanks, Kat
  11. katerpillar

    Can't write - error 1017

    Thanks Nate - I tried that but when I restarted Launcher I got "error 1069: the service did not start due to a logon failure". I didn't enter a password because we don't have any on our systems. Is there a default? Thanks.
  12. katerpillar

    Can't write - error 1017

    Hi all. I'm running Retrospect 6.0 and XP home. I have a Maxtor Shared Storage connected using TCP/IP to the Ethernet, and a Maxtor OneTouch connected to its USB port. I used to be able to backup to the OneTouch when it was connected directly to the computer, but now I can't anymore. What I can and can't do: -backup from anything to OneTouch - script runs but I get "can't write: error 1017 (insufficient permissions)" in the log -backup from anything to Shared Storage - fine -backup from any computer on the network to any other - fine -backup from Shared Storage to any computer on the network - fine -transfer anything from anywhere to anywhere using Windows Explorer - fine I have no accounts set up anywhere - there is no password on XP, there's only the Admin account on the Maxtor QuickStart (which is obligatory) but everything on it is "public access". Any ideas? Thanks.
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