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Richy_Boy

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Everything posted by Richy_Boy

  1. Richy_Boy

    ok - so who has tried 7.7 build 325?

    ohhhh, I guess I'll continue to work on 7.6 and see if these issues are isolated. Rich
  2. Richy_Boy

    How often to groom ?

    ah ok. We found they didn't even have to add an email, Outlook 'touches' the PST file which changes the datafile enough to trigger a backup! Rich
  3. Richy_Boy

    ok - so who has tried 7.7 build 325?

    Mr White, EMC have formally released a patched build on their download page. This is the build I'm enquiring about, not a customised patch that was sent to a customer. http://www.retrospect.com/supportupdates/updates/ 7.7 Retrospect 7.7.325 for Windows 64-bit Installer 2010-03-28 79 MB 7.7 Retrospect 7.7.325 for Windows 32-bit Installer 2010-03-28 77 MB Build 208 was the last 7.7 version I installed than I had to roll out of for a number of reasons. Rich
  4. Richy_Boy

    Slow matching under 7.7?

    Hi Mayoff, have you got a list of the issues fixed in it? Rich
  5. Richy_Boy

    How often to groom ?

    We do it at the weekend too.. You must have a lot of data on those 40 machines to need 1.5TB of storage, unless you're doing full system backups? Rich
  6. Richy_Boy

    VCB - care to share?

    Having spoken with my friend he confirmed it was a pretty standard VCB connection. He also mentioned that VCB will not be supported in the next version of vSphere..!? Rich
  7. Richy_Boy

    Disk Backup sets in 7.6

    I have about 10 backup sets on our small network, all of them sit on the C: drive of the server, whilst the backup data is on a NAS share. Not an ideal solution as the catalogues get hammered and of course is sitting on the same physical drive as the OS! Hmm, maybe I'll put another disc in the server for this... Rich
  8. Richy_Boy

    7.7 "not enough resources" problem

    There's a thread about it somewhere. There's a bug which stops proactive machines being scheduled properly. i.e. if a backup fails and is set to retry then the proactive backup start at the top of the list again (rather than skipping to the next one). Ahh, here you go: http://forums.dantz.com/showtopic.php?tid/33103/ Rich
  9. Ahh, the joys of RS 7.6.. I've been suffering from these errors today. Crash.. restatt.. crash... restart.. crash... Seems to be OK for now - just when I was feeling confident RS could be reliable once again. I have read this is caused by a corrupt config file, but it has been fine for a week or so now and just started happening today. I could really do with a config repair tool or something right now to run against my config file... Rich
  10. Richy_Boy

    7.7 "not enough resources" problem

    There's no automated downgrade path, just uninstall 7.7, reinstall 7.6 and copy your configuration files back over (assuming you backed them up). You also then need to rebuild all of your backup sets as 7.7 would have 'updated' them for you. I have already rolled back to 7.6 as 7.7 was terrible. Not aware of the 'not enough resources' problem as such, but the matching and proactive issues were enough to make the product unusable. Rich
  11. Richy_Boy

    Slow matching under 7.7?

    Great, but I do hope that someone at Retrospect looks at how this was messed up in the first place and even more so, how it got past testing. I mean, you released 7.7 without noticing that matching took 30 times longer than under 7.6?! Many thanks for sharing some info though, it makes a nice change from being treated like mushrooms. Rich
  12. Richy_Boy

    VCB - care to share?

    Yeah, but remember, RS is about 5 years behind the rest of the backup market, so it's only 2005 in Retrospect time. Having taken a look through the 7.7 user guide it looks horrendously complicated, for what should be a pretty straight forward operation. I don't recall other VM backup solutions needing so much manual intervention. i.e. I would have hoped there was a VM backup menu option in Preferences, where you configure the IP(s) of your VM host server(s), username and password. Then, as if by magic, the VMs appear in the list of RS clients the server can backup and work exactly as a 'normal' server would, with the small exception of an option in the client config to backup as an VM image, rather than treat it like a nomal server. Right now it looks a bit of a hack. I have a veyr good friend who is a Senior VM Consultant, so I'll pass the instructions under his nose to see if he deems it as good practice. Rich ps. I would SERIOUSLY reconsider upgrading to 7.7 again until they release a fix for the matching problems...
  13. We've asked for a change to stop these full scans from being necessary before. i.e. possibly an indexing service which keeps tabs on folder names. We have the same issue where we have medium powered laptops. We do software developement, so quite often there are lots of small files and folders on the machine, yet NOT in within a selector. A proactive backup jumps on a laptop, hammers it with a full scan, applies the selectors, backs up the data and then builds a snapshot (which also hammers the laptop). The backup verosity can be controlled by the slider in the client, yet it doesn't seem to apply during the scan/snapshot phase, which can make the laptop unusable. We also regalarly see proactive backups of just 10MB in size taking an hour odd, 2 minutes backing up, 58 minutes scanning/thrashing. i.e. - 17/03/2010 08:03:27: Copying SW_Preload (C:) on T**y **** 17/03/2010 09:10:15: Snapshot stored, 336.8 MB 17/03/2010 09:11:15: Execution completed successfully Completed: 3041 files, 55.5 MB, with 56% compression Performance: 26.8 MB/minute Duration: 01:07:47 (01:05:42 idle/loading/preparing) Never heard of the term partial backups, is this a normal backup in RS terms? If that's the case the way I visualise it working is this: - Machine is added to RS - Machine is backed up with all content chosen in selector - Next backup only changed data is copied, unfortunatley, that include large PST files that may have one additonal email. - Next backup is also just changed data etc etc When you come to restore the data, you choose the snapshot of the data you wish to restore, remembering you may have multiple snapshots per client (to go back in file version history). RS will then scan the catalogue file and rebuild a list of all the files that need to be restored to take it back to the point in time when the snapshot was taken. Hit restore and all the data is copied back in place. (or just choose files/folders or even a different destination). My apologies if this doesn't make much sense.. my brains hurting a bit today.. Richard
  14. Richy_Boy

    VCB - care to share?

    I gave up on 7.7 so haven't got around to testing it. I currently just install the client on each VM and backup any important data that way. Rich
  15. Richy_Boy

    Disk Quota Configuration

    You're right in that whatever you type in last, RS should be using and the figure calculated is just a rounded figure to it fits in the box. i.e. no decimal places in the % field. Rich
  16. Richy_Boy

    Compatibility between versions

    I think he is making reference to what EMC call a fully tested release of 7.7, which most of us have now removed from our networks as it was, and is, even months after the initial release... crap. At least MS seem to have got their shop in order, lets hope the same can be said for EMC/Dantz/Retrospect at their next attempt.. Rich ps. Don't worry, I'll stop ranting once this happens.
  17. Richy_Boy

    Slow matching under 7.7?

    7.7.208 on Windows XP (32-bit) I don't know whether it's a good or bad thing to be asked such a simple question after all this time ranting. Can the RS team team really not see this when backing up a significant amount of data? Rich
  18. Richy_Boy

    Network load in gigabit network

    I don't see why you can't simply create a new Selector to include everything and in the exclude section put in the directory name for the parallels directory. Or alternatviely, tell it to exclude any file extensions that parallels uses. I do exactly the same thing on my client backups, although I don't do full backups, only copy user data. In the Selector for the machines I exclude file types such as *.ISO, *.vhd, *.mp3 (and many more) and exclude directories such as Downloads, temp, tmp so I don't collect rubbish. Richard
  19. Richy_Boy

    Network load in gigabit network

    Hi Einie, I can't say I've seen the network slow down once RS Server has been installed, as it should only be pinging the network occasionally. Although, we have a Windows network and only back up a couple of Macs. You could ask your users to move all their private files into a certain folder which you put in a Selector Exception rule, or the users can configure the Retrospect Client to exclude certain private folders from being backed up by makring them as Private. If you do collect some private files, you can always just delete or recycle the backup set and start again. Richard
  20. Richy_Boy

    Slow matching under 7.7?

    Guys, I may also speak to Symantec if they're offering good discounts in the UK. I have rolled back to 7.6 now and backups are flying once again, although it has reminded me just how useful Delta backups would be. It took me a whole day to install RS 7.6 and setup my scripts and backup sets again, then of course I had to add all the clients and servers - which I'm still in the process of as we have a high number of laptop users that haven't been in the office. My poor staff are having their machines battered this week to build up a backup set again and I have had to bring the remote storage server into the office so it can syncronise, as we don't have enough bandwidth to duplicate anything but nightly changes to our network. All in all, not a fun experience, especially now I don't have the ability to recover Win7 machines under 7.6. I'm concerned how 7.7 got through testing without this being picked up... Rich
  21. Richy_Boy

    Weird machine naming (bug?)

    But this is what's weird. The server hasn't been renamed, one of them is a Windows 2000 server running a few applications with a static IP, the other is and always has been a Suse linux server running other services. Very strange.. Rich
  22. Well, today I have been reinstalling 7.6, many of my machines automatically connected up as they have the public.key in place, most have the same password. I had assumed all was well, but whilst monitoring the progres I noticed a server called ****SuseServer was backing up the C: drive - a little odd, as it's a Suse Linux box! Having looked into it, the static IP address it has is actually a completely different server called devsvr01. I'm a touch confused and concerned how when RS clients automatically add themselves to the client list, they can show the incorrect name. DNS looks fine, so how can it add itself as an existing,yet incorrect server? Tomorrow I'llbe checking through all my servers and clients to make sure they are who they say they are in RS. Anyone else seen this? Rich
  23. A bit like Mr Whites suggestions, but I find myself clicking into tabs just to have a look if anything is waiting, executing etc. It would save a bit of time if you could display the number of items in the tab name, for example in brackets. i.e. Proactive -- Schduled -- Waiting (2) -- Executing (4) -- History -- Events Then, by a quick glance we can see if anything is in that tab window that we weren't expecting. Rich
  24. Richy_Boy

    Updates on bugs?

    Hi Mayoff; When are we going to see an update on progress with all the bugs in 7.7? I don't have a support agreement in place, so it seems I can't contact support directly with the issues I [Retrospect] have. I'm not keen on paying for support for some software which clearly doesn't work properly from release either. I cannot do client backups right now due to the proactive queue and matching problems I'm seeing. Can you clarify if these are registered as bugs, what progress has been made and what timescales we're looking at for a patch/fix released? Rich
  25. Richy_Boy

    Updates on bugs?

    Right, having now just rebuilt RS in 7.6 backups are flying once again. It's just a shame I'm having to hammer all the clients to build up a new backup set. I called up Europien support to retrieve my TS 7.6 serial number (although in the end the RS 7.5 one worked) - they, apparently have also not heard of this issue before. The guy didn't have much interest in logging it either, which is maybe whyonly '20' or so people have seen this issue? Rich
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