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cpragman

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Everything posted by cpragman

  1. Have a few Mac laptop users in the office, as well as several non-portable iMacs. Retrospect server is 10.2 and clients are up-to-date as well. All these machines are backed up via a proactive backup script. When a laptop user disconnects from the network while in the midst of getting backed-up, the Retrospect engine does not handle the situation well. The engine sends me e-mails about the backup failing due to communiation error (which is fine). When I access the server, I see that this backup job is still showing as in-progress, even days later. This keeps the backup set locked, preventing other proactive clients from backing up. This also prevents my nightly and weekly routines (rotations, grooming) from processing on this backup set. It would seem that the engine needs the intelligence to "give up" at some point, and move on with the other clients. I don't remember this happening under 10.1 or earlier versions.
  2. The update pricing discussion isn't clear. Is 10.2 a free upgrade for 10.1 users?
  3. Running Retrospect 9.0.2 (107). Getting the software update message to update to 10.0.0 (174). I cannot dismiss it, and cannot interact with the console while it is present. The console is completely unresponsive. It comes up every day, which seems too often. I will update when I am ready. Upgrading is a non-trivial financial and IT decision, so popping up the reminder daily is excessive. I think I will have to force-quite the console to get the message to go away.
  4. I have a user that is consistently getting the error message "Scanning incomplete, Error 24 ( unknown )". This error is associated with the same 4 files/folders every time her client attempts a backup. It has been happening for a long time. Searching on the error number has not been fruitful for me. Does anyone know what this error message is trying to tell me?
  5. A little regression info. I have two clients that still has Retrospect Client version 9.0.0.319. On those two clients, I can see the user's FileVault home folder (appears as a volume with there userid as the volume name) and I can select it for backup. On the clients that have been upgraded to Retrospect Client 9.0.2.102, these additional volumes don't appear, so I can't select them for backing up.
  6. I've got several users on OS 10.6.8. Their home folders are encrypted with FileVault. When they are logged-in, their home folder appears to retrospect as another disk on their machine, and I can mark it for backup. I recently acquired a new 10.6.8 mac, and installed the latest client on it (Client 9.0.2.102). As opposed to my other machines, which have been configured for a while, and had their client software upgraded various times, this was a new mac, with a fresh install of the 9.0.2.102 client. On this particular machine, Retrospect does not discover the volume holding the user's FileVault home folder when they are logged in. Any suggestions on how to get their home folder to be recognized, so that it can get backed up?
  7. I assume port 497 is open. I can browse the client from the server, add favorites, etc. I can also backup the contents of the "/Users" folder. It's just that this is not how to backup a FileVault sparseimage.
  8. Installed v1.1 of the app this morning and tried to access my 8.1 server. No luck, getting "version error" message.
  9. cpragman

    V1.1 giving "version error"

    Just wanted to close the loop here. The updated app works fine now that I've updated the server to 8.2.
  10. cpragman

    Are you using 8.2?

    I am currently unable to "verify" a tape after backing up to it. I get a "media already in use" error. I had no problems like this under 8.1. Mac Pro, ATTO SCSI, LTO Tape.
  11. cpragman

    "Needs Media" on Verify

    I'm also having this problem. No idea how to fix it yet. I've turned off verification for now, but obviously that isn't a viable long-term answer. I've also tried running a seperate standalone verify script after the backup, but that also results in a "Media set in use" box like the one you are seeing. Result is still no verification.
  12. cpragman

    Needs Media? Why?

    There are some other threads on the board here with other issues regarding "media already in use" problems. Seems to be a bug. No obvious workarounds yet.
  13. My set has always had "fast catalog rebuild" turned on, and worked fine in 8.1. Today I tried turning off media verification, and doing a seperate verify pass after the backup finished. The backup finished fine. When I went to go run my new verify script, it gave me a select media button. When I told it to use the tape that was in the drive, it said the media was already in use by another backup set. Pressing "Skip" did nothing. Had to press "stop" and abort the verify. So right now I can backup, but not verify. Logs don't say anythhing useful... + Executing Verify offsite backups-test at 8/13/10 (Activity Thread 1) - 8/13/10 1:17:17 PM: Verifying FFAS Offsite Backups Progress 13/8/2010 13:17:17: Verifying... Progress 13/8/2010 13:17:17: Please wait... Progress 13/8/2010 13:17:17: Waiting for media... Progress 13/8/2010 13:18:56: Execution stopped by operator Total duration: 00:01:39 (00:01:39 idle/loading/preparing)
  14. Since upgrading to 8.2, i've noticed that the jobs I have that write to tape (copy backup) finish writing, but then don't start the verify pass. It just sits there, saying needs media, but that tape is in the drive... I increased the logging level, and have attached logs below... + Retrospect version 8.2.0.399 Launched at 8/3/10 10:31:42 PM thTop: AddCallbackDispatcherToRunLoop devID 1 [0|3|0], dvIf 0x48f2b560, rlRef 0x46b9f900 thTop: RemoveCallbackDispatcherToRunLoop dvIf 0x46be56e0, rlRef 0x497671a0 devsconCheckIdent:2: create driver after scsiscan for addr 1 devUnsetExec: mismatched release, devRef 0x70a19670, reserveType 0x70a19670 devSetExec: fully released devRef 0x70a19670 thTop: AddCallbackDispatcherToRunLoop devID 1 [0|3|0], dvIf 0x4a1b2570, rlRef 0x49756920 SCSI 0:3:0: 10:31:52 PM Read <1a 00 0f 00 1c 00> [28 bytes] [28 bytes] > 1b 00 90 08 42 00 00 00 00 01 00 00 8f 0e c0 80 00 00 00 01 00 00 00 01 00 00 00 00 SCSI 0:3:0: 10:31:52 PM Read <1a 00 3c 00 12 00> [18 bytes] Sense > 70 00 05 00 00 00 00 0e 00 00 00 00 24 00 00 cd 00 02 [18 bytes] > 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 SCSI 0:3:0: 10:31:52 PM Read <1a 00 3e 00 10 00> [16 bytes] Sense > 70 00 05 00 00 00 00 0e 00 00 00 00 24 00 00 cd 00 02 [16 bytes] > 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 SCSI 0:3:0: 10:31:52 PM Read <12 01 83 00 08 00> [8 bytes] [8 bytes] > 01 83 00 28 02 01 00 24 SCSI 0:3:0: 10:31:52 PM Read <12 01 83 00 2c 00> [44 bytes] [44 bytes] > 01 83 00 28 02 01 00 24 54 41 4e 44 42 45 52 47 54 53 34 30 30 20 20 20 20 20 20 20 20 20 20 20 Tandberg Ultrium 2 DC, ID 0:3:0 has devIdentifier "TANDBERGTS400 400084600590" cdrCheckRDI: (HL-DT-ST DVD-RW GH41N) cdrCheckRDI: (HL-DT-ST DVD-RW GH41N) devsconCheckIdent:2: create driver after scsiscan for addr 2 DConCheckLdrIdent:1: create driver after scsiscan for addr 2 DConCheckLdrIdent:2: create an inactive refnum for addr 2 devsconDoShowContents:1:log devref 0x4a1aaba0 devsconDoShowContents:log2 devRef 0x48039f10 devsconDoShowContents:log4 devRef 0x48c858a0 DConSetContext: devRef 0x493d79d0 SCSI 0:3:0: 10:31:54 PM Command <00 00 00 00 00 00> Sense > 70 00 02 00 00 00 00 0e 00 00 00 00 3a 00 00 00 00 00 thTop: RemoveCallbackDispatcherToRunLoop dvIf 0x48cb62d0, rlRef 0x47f19a10 Exit at 8/4/10 5:40:41 AM + Retrospect version 8.2.0.399 Launched at 8/4/10 5:41:06 AM thTop: AddCallbackDispatcherToRunLoop devID 1 [0|3|0], dvIf 0x4a1ed170, rlRef 0x49c6acb0 thTop: RemoveCallbackDispatcherToRunLoop dvIf 0x47f88760, rlRef 0x49c617e0 devsconCheckIdent:2: create driver after scsiscan for addr 1 devUnsetExec: mismatched release, devRef 0x70a19670, reserveType 0x70a19670 devSetExec: fully released devRef 0x70a19670 thTop: AddCallbackDispatcherToRunLoop devID 1 [0|3|0], dvIf 0x4793cde0, rlRef 0x4793ce20 SCSI 0:3:0: 5:41:16 AM Read <1a 00 0f 00 1c 00> [28 bytes] [28 bytes] > 1b 00 90 08 42 00 00 00 00 01 00 00 8f 0e c0 80 00 00 00 01 00 00 00 01 00 00 00 00 SCSI 0:3:0: 5:41:16 AM Read <1a 00 3c 00 12 00> [18 bytes] Sense > 70 00 05 00 00 00 00 0e 00 00 00 00 24 00 00 cd 00 02 [18 bytes] > 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 SCSI 0:3:0: 5:41:16 AM Read <1a 00 3e 00 10 00> [16 bytes] Sense > 70 00 05 00 00 00 00 0e 00 00 00 00 24 00 00 cd 00 02 [16 bytes] > 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 SCSI 0:3:0: 5:41:16 AM Read <12 01 83 00 08 00> [8 bytes] [8 bytes] > 01 83 00 28 02 01 00 24 SCSI 0:3:0: 5:41:16 AM Read <12 01 83 00 2c 00> [44 bytes] [44 bytes] > 01 83 00 28 02 01 00 24 54 41 4e 44 42 45 52 47 54 53 34 30 30 20 20 20 20 20 20 20 20 20 20 20 Tandberg Ultrium 2 DC, ID 0:3:0 has devIdentifier "TANDBERGTS400 400084600590" cdrCheckRDI: (HL-DT-ST DVD-RW GH41N) cdrCheckRDI: (HL-DT-ST DVD-RW GH41N) devsconCheckIdent:2: create driver after scsiscan for addr 2 DConCheckLdrIdent:1: create driver after scsiscan for addr 2 DConCheckLdrIdent:2: create an inactive refnum for addr 2 devsconDoShowContents:1:log devref 0x4a181480 devsconDoShowContents:log2 devRef 0x47fbcae0 devsconDoShowContents:log4 devRef 0x4a53a3b0 DConSetContext: devRef 0x484ce530 SCSI 0:3:0: 5:41:18 AM Command <00 00 00 00 00 00> Sense > 70 00 02 00 00 00 00 0e 00 00 00 00 3a 00 00 00 00 00 devUnsetExec: mismatched release, devRef 0x70a19670, reserveType 0x70a19670 devSetExec: fully released devRef 0x70a19670 ddskUpdateVol: use disk space = 1758789107712u, used in catalog = 340476346368u, free on volume = 1511292760064u devSetExec: fully released devRef 0x70a19670 devUnsetExec: mismatched release, devRef 0x70a19670, reserveType 0x70a19670 devSetExec: fully released devRef 0x70a19670 ddskUpdateVol: use disk space = 1758789107712u, used in catalog = 340597977088u, free on volume = 1511171121152u devSetExec: fully released devRef 0x70a19670 devUnsetExec: mismatched release, devRef 0x70a19670, reserveType 0x70a19670 devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x70a19670 + Normal backup using Proactive Clients Backup at 8/4/10 (Activity Thread 1) Progress 4/8/2010 8:59:33: Preparing to execute... Progress 4/8/2010 8:59:34: Updating Catalog File... Progress 4/8/2010 8:59:34: Please wait... To Media Set FFAS Disk to Disk Backups... - 8/4/10 8:59:33 AM: Copying Users on Cristina’s eMac Progress 4/8/2010 8:59:44: Preparing to execute... Start matching @ 9:1:6 Progress 4/8/2010 9:1:33: Please wait... devSetExec: already reserved devRef 0x70a19670, reserveType 0x4972c4d0, reserveCnt 1 Progress 4/8/2010 9:1:34: Copying Users on Cristina’s eMac... Progress 4/8/2010 9:1:35: Copying Users on Cristina’s eMac... vlocRDiskDoFileCreate: device number = 0x4a108700 ABd.rdb: 9:01:35 AM Write [720 bytes] [720 bytes] > 2e 73 68 64 00 01 00 01 00 00 00 00 66 06 00 00 5e 00 00 00 41 0b 00 00 00 00 00 00 02 00 00 00 ABd.rdb: 9:01:35 AM Write [4096 bytes] [4096 bytes] > 52 78 76 72 44 46 69 6c 00 05 00 00 00 00 00 00 44 56 48 2e 03 04 03 04 40 44 44 4b 00 00 01 01 ABd.rdb: 9:01:35 AM Write [1048576 bytes] [1048576 bytes] > 53 67 6d 74 00 00 04 b0 52 78 72 2e 01 00 01 10 00 00 03 12 01 cb 33 b3 5b 75 7c e0 00 00 07 9b Progress 4/8/2010 9:2:5: Closing... ABd.rdb: (Write passed 114 more times) ABd.rdb: 9:02:05 AM Write [1044480 bytes] [1044480 bytes] > f1 49 e6 b1 a5 62 8d 56 bb cf 19 a8 9a e4 f6 35 9f e6 76 a1 a4 db 93 9e 94 d2 11 6a 4b 92 a3 ad ABd.rdb: 9:02:05 AM Write [720 bytes] [720 bytes] > 2e 73 68 64 00 01 00 01 00 00 00 00 66 06 00 00 5e 00 00 00 41 0b 00 00 00 00 00 00 02 00 00 00 ABd.rdb: 9:02:05 AM Write [4096 bytes] [4096 bytes] > 52 78 76 72 44 46 69 6c 00 05 00 00 00 00 00 00 44 56 48 2e 03 04 03 04 40 44 44 4b 00 00 01 01 ddskUpdateVol: use disk space = 1758789107712u, used in catalog = 340476346368u, free on volume = 1511171121152u Progress 4/8/2010 9:2:5: Updating Catalog File... Progress 4/8/2010 9:2:6: Building Snapshot... Progress 4/8/2010 9:4:30: Copying Snapshot... Progress 4/8/2010 9:4:30: Please wait... devSetExec: already reserved devRef 0x70a19670, reserveType 0x49c64a10, reserveCnt 1 Progress 4/8/2010 9:4:31: Copying Snapshot... Progress 4/8/2010 9:4:31: Copying Snapshot... Progress 4/8/2010 9:4:31: Closing... vlocRDiskDoFileCreate: device number = 0x4a120380 ABd.rdb: 9:04:32 AM Write [720 bytes] [720 bytes] > 2e 73 68 64 00 01 00 01 00 00 00 00 66 06 00 00 5e 00 00 00 42 0b 00 00 00 00 00 00 02 00 00 00 ABd.rdb: 9:04:32 AM Write [4096 bytes] [4096 bytes] > 52 78 76 72 44 46 69 6c 00 05 00 00 00 00 00 00 44 56 48 2e 03 04 03 04 40 44 44 4b 00 00 01 01 ABd.rdb: 9:04:32 AM Write [1048576 bytes] [1048576 bytes] > 53 67 6d 74 00 00 04 b0 52 78 72 2e 01 00 01 10 00 00 03 13 01 cb 33 b4 0c 52 48 40 00 00 07 9c ABd.rdb: (Write passed 7 more times) ABd.rdb: 9:04:32 AM Write [770048 bytes] [770048 bytes] > 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 cc 00 00 00 42 00 00 60 00 00 00 00 91 fd ff ff ABd.rdb: 9:04:32 AM Write [720 bytes] [720 bytes] > 2e 73 68 64 00 01 00 01 00 00 00 00 66 06 00 00 5e 00 00 00 42 0b 00 00 00 00 00 00 02 00 00 00 ABd.rdb: 9:04:32 AM Write [4096 bytes] [4096 bytes] > 52 78 76 72 44 46 69 6c 00 05 00 00 00 00 00 00 44 56 48 2e 03 04 03 04 40 44 44 4b 00 00 01 01 ddskUpdateVol: use disk space = 1758789107712u, used in catalog = 340597977088u, free on volume = 1511161954304u 8/4/10 9:04:30 AM: Snapshot stored, 8.7 MB 8/4/10 9:04:33 AM: Execution completed successfully Completed: 346 files, 145.6 MB, with 20% compression Performance: 256.9 MB/minute Duration: 00:04:59 (00:04:25 idle/loading/preparing) Progress 4/8/2010 9:4:37: Continuing execution... - 8/4/10 9:04:37 AM: Verifying FFAS Disk to Disk Backups Progress 4/8/2010 9:4:37: Verifying... Progress 4/8/2010 9:4:37: Please wait... devSetExec: already reserved devRef 0x70a19670, reserveType 0x479c9c10, reserveCnt 1 Progress 4/8/2010 9:4:37: Verifying... vlocRDiskFileOpen: device number = 0x46b8a0e0 AB002881.rdb: 9:04:37 AM Read [1048576 bytes] [1048576 bytes] > 53 67 6d 74 00 00 04 b0 52 78 72 2e 01 00 01 10 00 00 03 12 01 cb 33 b3 5b 75 7c e0 00 00 07 9b AB002881.rdb: (Read passed 114 more times) [1044480 bytes] > f1 49 e6 b1 a5 62 8d 56 bb cf 19 a8 9a e4 f6 35 9f e6 76 a1 a4 db 93 9e 94 d2 11 6a 4b 92 a3 ad Progress 4/8/2010 9:4:39: Please wait... devSetExec: already reserved devRef 0x70a19670, reserveType 0x47f9b0e0, reserveCnt 1 Progress 4/8/2010 9:4:39: Verifying... vlocRDiskFileOpen: device number = 0x47f823c0 AB002882.rdb: 9:04:39 AM Read [1048576 bytes] [1048576 bytes] > 53 67 6d 74 00 00 04 b0 52 78 72 2e 01 00 01 10 00 00 03 13 01 cb 33 b4 0c 52 48 40 00 00 07 9c AB002882.rdb: (Read passed 7 more times) AB002882.rdb: 9:04:39 AM Read [770048 bytes] [770048 bytes] > 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 cc 00 00 00 42 00 00 60 00 00 00 00 91 fd ff ff Progress 4/8/2010 9:4:39: Please wait... 8/4/10 9:04:39 AM: Execution completed successfully Remaining: 3 files, 0 B Completed: 343 files, 145.6 MB Performance: 0.1 MB/minute Duration: 00:00:02 (00:00:03 idle/loading/preparing) Progress 4/8/2010 9:4:40: Execution completed successfully SCSI 0:3:0: ( 0 failed more times) Sense > 70 00 02 00 00 00 00 0e 00 00 00 00 04 01 00 00 00 00 SCSI 0:3:0: ( 0 failed more times) Sense > 70 00 06 00 00 00 00 0e 00 00 00 00 28 00 00 00 00 00 SCSI 0:3:0: ( 0 failed more times) (but this time it passed) SCSI 0:3:0: 10:14:16 AM Command <01 00 00 00 00 00> SCSI 0:3:0: 10:14:20 AM Command <00 00 00 00 00 00> SCSI 0:3:0: 10:14:20 AM Read <1a 00 00 00 0c 00> [12 bytes] [12 bytes] > 0b 28 10 08 42 00 00 00 00 01 00 00 SCSI 0:3:0: 10:14:20 AM Read <44 01 00 00 00 00 00 00 38 00> [56 bytes] [56 bytes] > 00 36 00 00 42 42 a0 00 00 00 1c e6 00 7f 02 00 00 02 e9 0e 4c 54 4f 2d 43 56 45 20 55 2d 32 38 SCSI 0:3:0: 10:14:20 AM Read <1a 00 00 00 0c 00> [12 bytes] [12 bytes] > 0b 28 10 08 42 00 00 00 00 01 00 00 SCSI 0:3:0: 10:14:20 AM Write <15 10 00 00 0c 00> [12 bytes] [12 bytes] > 00 00 10 08 42 00 00 00 00 01 00 00 SCSI 0:3:0: 10:14:20 AM Read <1a 00 31 00 16 00> [22 bytes] Sense > 70 00 05 00 00 00 00 0e 00 00 00 00 24 00 00 cd 00 02 [22 bytes] > 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 SCSI 0:3:0: 10:14:20 AM Read <1a 00 00 00 0c 00> [12 bytes] [12 bytes] > 0b 28 10 08 42 00 00 00 00 01 00 00 SCSI 0:3:0: 10:14:20 AM Write <15 10 00 00 0c 00> [12 bytes] [12 bytes] > 00 00 10 08 00 00 00 00 00 01 00 00 SCSI 0:3:0: 10:14:20 AM Read <08 01 00 00 01 00> [65536 bytes] [65536 bytes] > 52 78 76 72 44 6c 74 20 00 07 00 00 00 00 00 00 44 56 48 2e 03 04 03 04 40 44 6c 55 00 00 01 41 SCSI 0:3:0: 10:14:37 AM Read <1a 00 00 00 0c 00> [12 bytes] [12 bytes] > 0b 28 10 08 42 00 00 00 00 01 00 00 SCSI 0:3:0: 10:14:37 AM Read <44 01 00 00 00 00 00 00 38 00> [56 bytes] [56 bytes] > 00 36 00 00 42 42 a0 00 00 00 1c e6 00 7f 02 00 00 02 e9 0e 4c 54 4f 2d 43 56 45 20 55 2d 32 38 SCSI 0:3:0: 10:14:37 AM Read <1a 00 0f 00 1c 00> [28 bytes] [28 bytes] > 1b 28 10 08 42 00 00 00 00 01 00 00 8f 0e c0 80 00 00 00 01 00 00 00 01 00 00 00 00 SCSI 0:3:0: 10:14:37 AM Write <15 10 00 00 1c 00> [28 bytes] [28 bytes] > 00 00 10 08 42 00 00 00 00 01 00 00 0f 0e c0 80 00 00 00 01 00 00 00 01 00 00 00 00 SCSI 0:3:0: 10:14:37 AM Read <4d 00 2e 00 00 00 00 01 44 00> [324 bytes] [324 bytes] > 2e 00 01 40 00 01 40 01 00 00 02 40 01 00 00 03 40 01 00 00 04 40 01 00 00 05 40 01 00 00 06 40 SCSI 0:3:0: 10:14:39 AM Command <00 00 00 00 00 00> devUnsetExec: mismatched release, devRef 0x70a19670, reserveType 0x70a19670 devSetExec: fully released devRef 0x70a19670 ddskUpdateVol: use disk space = 1758789107712u, used in catalog = 340607135744u, free on volume = 1511161954304u devSetExec: fully released devRef 0x70a19670 devUnsetExec: mismatched release, devRef 0x70a19670, reserveType 0x70a19670 devSetExec: fully released devRef 0x70a19670 ddskUpdateVol: use disk space = 1758789107712u, used in catalog = 340607242240u, free on volume = 1511161839616u devSetExec: fully released devRef 0x70a19670 devUnsetExec: mismatched release, devRef 0x70a19670, reserveType 0x70a19670 devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x70a19670 + Normal backup using Proactive Clients Backup at 8/4/10 (Activity Thread 1) Progress 4/8/2010 11:9:11: Preparing to execute... Progress 4/8/2010 11:9:12: Updating Catalog File... Progress 4/8/2010 11:9:12: Please wait... To Media Set FFAS Disk to Disk Backups... - 8/4/10 11:09:11 AM: Copying Users on Sandy eMac Progress 4/8/2010 11:9:22: Preparing to execute... Start matching @ 11:9:54 Progress 4/8/2010 11:10:9: Please wait... devSetExec: already reserved devRef 0x70a19670, reserveType 0x49c1cb40, reserveCnt 1 Progress 4/8/2010 11:10:10: Copying Users on Sandy eMac... Progress 4/8/2010 11:10:10: Copying Users on Sandy eMac... Progress 4/8/2010 11:10:11: Closing... vlocRDiskDoFileCreate: device number = 0x48cf8770 ABd.rdb: 11:10:11 AM Write [720 bytes] [720 bytes] > 2e 73 68 64 00 01 00 01 00 00 00 00 66 06 00 00 5e 00 00 00 43 0b 00 00 00 00 00 00 02 00 00 00 ABd.rdb: 11:10:11 AM Write [4096 bytes] [4096 bytes] > 52 78 76 72 44 46 69 6c 00 05 00 00 00 00 00 00 44 56 48 2e 03 04 03 04 40 44 44 4b 00 00 01 01 ABd.rdb: 11:10:11 AM Write [106496 bytes] [106496 bytes] > 53 67 6d 74 00 00 04 b0 52 78 72 2e 01 00 01 10 00 00 03 13 01 cb 33 c5 77 83 52 60 00 00 07 9d ABd.rdb: 11:10:11 AM Write [720 bytes] [720 bytes] > 2e 73 68 64 00 01 00 01 00 00 00 00 66 06 00 00 5e 00 00 00 43 0b 00 00 00 00 00 00 02 00 00 00 ABd.rdb: 11:10:11 AM Write [4096 bytes] [4096 bytes] > 52 78 76 72 44 46 69 6c 00 05 00 00 00 00 00 00 44 56 48 2e 03 04 03 04 40 44 44 4b 00 00 01 01 ddskUpdateVol: use disk space = 1758789107712u, used in catalog = 340607135744u, free on volume = 1511161839616u Progress 4/8/2010 11:10:11: Updating Catalog File... Progress 4/8/2010 11:10:12: Building Snapshot... Progress 4/8/2010 11:12:5: Copying Snapshot... Progress 4/8/2010 11:12:5: Please wait... devSetExec: already reserved devRef 0x70a19670, reserveType 0x47f0c500, reserveCnt 1 Progress 4/8/2010 11:12:5: Copying Snapshot... Progress 4/8/2010 11:12:6: Copying Snapshot... Progress 4/8/2010 11:12:6: Closing... vlocRDiskDoFileCreate: device number = 0x468466b0 ABd.rdb: 11:12:06 AM Write [720 bytes] [720 bytes] > 2e 73 68 64 00 01 00 01 00 00 00 00 66 06 00 00 5e 00 00 00 44 0b 00 00 00 00 00 00 02 00 00 00 ABd.rdb: 11:12:06 AM Write [4096 bytes] [4096 bytes] > 52 78 76 72 44 46 69 6c 00 05 00 00 00 00 00 00 44 56 48 2e 03 04 03 04 40 44 44 4b 00 00 01 01 ABd.rdb: 11:12:06 AM Write [1048576 bytes] [1048576 bytes] > 53 67 6d 74 00 00 04 b0 52 78 72 2e 01 00 01 10 00 00 03 14 01 cb 33 c5 df 25 03 f0 00 00 07 9e ABd.rdb: (Write passed 2 more times) ABd.rdb: 11:12:06 AM Write [323584 bytes] [323584 bytes] > 45 00 32 00 36 00 2d 00 41 00 41 00 30 00 37 00 2d 00 43 00 39 00 41 00 32 00 33 00 44 00 45 00 ABd.rdb: 11:12:06 AM Write [720 bytes] [720 bytes] > 2e 73 68 64 00 01 00 01 00 00 00 00 66 06 00 00 5e 00 00 00 44 0b 00 00 00 00 00 00 02 00 00 00 ABd.rdb: 11:12:06 AM Write [4096 bytes] [4096 bytes] > 52 78 76 72 44 46 69 6c 00 05 00 00 00 00 00 00 44 56 48 2e 03 04 03 04 40 44 44 4b 00 00 01 01 ddskUpdateVol: use disk space = 1758789107712u, used in catalog = 340607242240u, free on volume = 1511158362112u 8/4/10 11:12:05 AM: Snapshot stored, 3.3 MB 8/4/10 11:12:07 AM: Execution completed successfully Completed: 43 files, 264 KB, with 60% compression Performance: 5.1 MB/minute Duration: 00:02:56 (00:02:52 idle/loading/preparing) Progress 4/8/2010 11:12:10: Continuing execution... - 8/4/10 11:12:10 AM: Verifying FFAS Disk to Disk Backups Progress 4/8/2010 11:12:10: Verifying... Progress 4/8/2010 11:12:10: Please wait... devSetExec: already reserved devRef 0x70a19670, reserveType 0x4a1d4b10, reserveCnt 1 Progress 4/8/2010 11:12:10: Verifying... vlocRDiskFileOpen: device number = 0x4a1af9c0 AB002883.rdb: 11:12:11 AM Read [1048576 bytes] [106496 bytes] > 53 67 6d 74 00 00 04 b0 52 78 72 2e 01 00 01 10 00 00 03 13 01 cb 33 c5 77 83 52 60 00 00 07 9d Progress 4/8/2010 11:12:11: Please wait... devSetExec: already reserved devRef 0x70a19670, reserveType 0x48089aa0, reserveCnt 1 Progress 4/8/2010 11:12:11: Verifying... vlocRDiskFileOpen: device number = 0x4804c8d0 AB002884.rdb: 11:12:11 AM Read [1048576 bytes] [1048576 bytes] > 53 67 6d 74 00 00 04 b0 52 78 72 2e 01 00 01 10 00 00 03 14 01 cb 33 c5 df 25 03 f0 00 00 07 9e AB002884.rdb: (Read passed 2 more times) AB002884.rdb: 11:12:11 AM Read [323584 bytes] [323584 bytes] > 45 00 32 00 36 00 2d 00 41 00 41 00 30 00 37 00 2d 00 43 00 39 00 41 00 32 00 33 00 44 00 45 00 Progress 4/8/2010 11:12:11: Please wait... 8/4/10 11:12:11 AM: Execution completed successfully Remaining: 1 files, 0 B Completed: 42 files, 262 KB Performance: 0.1 MB/minute Duration: 00:00:00 (00:00:03 idle/loading/preparing) Progress 4/8/2010 11:12:12: Execution completed successfully devUnsetExec: mismatched release, devRef 0x70a19670, reserveType 0x70a19670 devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x49cef400 devSetExec: fully released devRef 0x70a19670 devUnsetExec: mismatched release, devRef 0x70a19670, reserveType 0x70a19670 devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x49c566c0 devSetExec: fully released devRef 0x70a19670 SCSI 0:3:0: 12:41:35 PM Command <00 00 00 00 00 00> devUnsetExec: mismatched release, devRef 0x70a19670, reserveType 0x70a19670 devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x49c7d230 devSetExec: fully released devRef 0x70a19670 devUnsetExec: mismatched release, devRef 0x70a19670, reserveType 0x70a19670 devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x49c8fec0 devSetExec: fully released devRef 0x70a19670 SCSI 0:3:0: 12:42:15 PM Command <00 00 00 00 00 00> devSetExec: fully released devRef 0x49cc2ab0 devUnsetExec: mismatched release, devRef 0x70a19670, reserveType 0x70a19670 devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x49cdab30 devSetExec: fully released devRef 0x70a19670 SCSI 0:3:0: 12:44:14 PM Command <00 00 00 00 00 00> devUnsetExec: mismatched release, devRef 0x70a19670, reserveType 0x70a19670 devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x48f0f620 devSetExec: fully released devRef 0x70a19670 devUnsetExec: mismatched release, devRef 0x70a19670, reserveType 0x70a19670 devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x48f19680 devSetExec: fully released devRef 0x70a19670 SCSI 0:3:0: 12:48:14 PM Command <00 00 00 00 00 00> devSetExec: fully released devRef 0x48f50c50 SCSI 0:3:0: 12:48:41 PM Command <00 00 00 00 00 00> devUnsetExec: mismatched release, devRef 0x70a19670, reserveType 0x70a19670 devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x48fc2fd0 devSetExec: fully released devRef 0x70a19670 SCSI 0:3:0: 12:48:47 PM Command <00 00 00 00 00 00> devUnsetExec: mismatched release, devRef 0x70a19670, reserveType 0x70a19670 devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x47984f70 devSetExec: fully released devRef 0x70a19670 devUnsetExec: mismatched release, devRef 0x70a19670, reserveType 0x70a19670 devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x48c9edd0 devSetExec: fully released devRef 0x70a19670 SCSI 0:3:0: 12:50:15 PM Command <00 00 00 00 00 00> devUnsetExec: mismatched release, devRef 0x70a19670, reserveType 0x70a19670 devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x48c066f0 devSetExec: fully released devRef 0x70a19670 devUnsetExec: mismatched release, devRef 0x70a19670, reserveType 0x70a19670 devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x48c9cac0 devSetExec: fully released devRef 0x70a19670 SCSI 0:3:0: 12:51:35 PM Command <00 00 00 00 00 00> devSetExec: fully released devRef 0x48c1f4a0 devUnsetExec: mismatched release, devRef 0x70a19670, reserveType 0x70a19670 devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x48c32db0 SCSI 0:3:0: 12:52:37 PM Command <00 00 00 00 00 00> devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x48c6b260 devUnsetExec: mismatched release, devRef 0x70a19670, reserveType 0x70a19670 devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x48c6b6f0 SCSI 0:3:0: 12:58:59 PM Command <00 00 00 00 00 00> devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x48ccc7c0 SCSI 0:3:0: 12:59:33 PM Command <00 00 00 00 00 00> devUnsetExec: mismatched release, devRef 0x70a19670, reserveType 0x70a19670 devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x48cd9890 devSetExec: fully released devRef 0x70a19670 SCSI 0:3:0: 12:59:41 PM Command <00 00 00 00 00 00> devUnsetExec: mismatched release, devRef 0x70a19670, reserveType 0x70a19670 devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x47fdb6a0 devSetExec: fully released devRef 0x70a19670 devUnsetExec: mismatched release, devRef 0x70a19670, reserveType 0x70a19670 devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x47fdd3c0 devSetExec: fully released devRef 0x70a19670 SCSI 0:3:0: 1:01:46 PM Command <00 00 00 00 00 00> devSetExec: fully released devRef 0x47975e30 devUnsetExec: mismatched release, devRef 0x70a19670, reserveType 0x70a19670 devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x47988d70 SCSI 0:3:0: 1:03:25 PM Command <00 00 00 00 00 00> devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x479ac6a0 SCSI 0:3:0: 1:05:12 PM Command <00 00 00 00 00 00> devUnsetExec: mismatched release, devRef 0x70a19670, reserveType 0x70a19670 devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x479e7ad0 devSetExec: fully released devRef 0x70a19670 SCSI 0:3:0: 1:05:29 PM Command <00 00 00 00 00 00> devSetExec: fully released devRef 0x4790d6e0 SCSI 0:3:0: 1:08:23 PM Command <00 00 00 00 00 00> devUnsetExec: mismatched release, devRef 0x70a19670, reserveType 0x70a19670 devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x479b4e10 devSetExec: fully released devRef 0x70a19670 SCSI 0:3:0: 1:08:40 PM Command <00 00 00 00 00 00> devUnsetExec: mismatched release, devRef 0x70a19670, reserveType 0x70a19670 devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x4793cbe0 devSetExec: fully released devRef 0x70a19670 devUnsetExec: mismatched release, devRef 0x70a19670, reserveType 0x70a19670 devSetExec: fully released devRef 0x70a19670 devSetExec: fully released devRef 0x47fae810 devSetExec: fully released devRef 0x70a19670 SCSI 0:3:0: 1:09:39 PM Command <00 00 00 00 00 00>
  15. Nope. No solution yet. Have seen a few other threads here reporting similar problem.
  16. I am having the same problem. See this thread http://forums.dantz.com/showtopic.php?tid/34471/ I too am trying to copy most recent backup to tape (disk to disk to tape strategy).
  17. cpragman

    Cannot update clients in Sources pane

    Even when I select a single client, it remains greyed out.
  18. some technical specs... Tape is tandberg ultrium 2 DC - TS400, firmware rev 0412. SCSI card is ATTO Express PCI UL5D driver version 4.4.1, firmware version April 10, 2009 MacOSX 10.6.4 server (up to date) Retrospect 8.2.
  19. A short update... tried inserting a new blank tape and starting a new backup to it. stops at the same point. Status says "needs media" but the tape is in there.
  20. cpragman

    Cannot update clients in Sources pane

    I also experienced this yesterday. I assumed it was because when I installed the clients, I clicked the box saying "read only", but I don't actually know if that is the cause or not, I thought the "read only" box just prevented the server from writing to the client's data files, but perhaps it is preventing the client from updating too?
  21. cpragman

    V1.1 giving "version error"

    That's exciting news! Strange that the app store entry didn't mention that!
  22. cpragman

    V1.1 giving "version error"

    Yup. Even deleted append reinstalled. Same error.
  23. I'm trying to pin down whether the numerous tape errors reported below are "normal" expected behavior for Retrospect, or whether they suggest a hardware problem with the tape drive. I have already tried using a fresh tape, but no change in the kinds/number of errors. Computer Information: Mac Pro (Mac Pro 4,1) 2.66 GHz, 3GB ram OS Information: Apple Snow Leopard 10.6.2. SCSI Host adapter: ATTO Express PCI UL5D SCSI driver version: 4.4.1 (latest) SCSI card firmware version: April 10, 2009 (latest) Tape Drive model reported in software: TS400 Tape drive firmware version reported in software: 0412 Retrospect 8.1 with Driver update. Log details below: !Generated MD5 digest for file "" does not match stored MD5 digest. Additional error information for device "Tandberg Ultrium 2 DC" [0:3], Sense > 70 00 03 00 00 00 00 0e 00 00 00 00 11 00 00 00 00 00 (TANDBERG|TS400 |0412) > !Bad Media Set header found (0x33003500 at 259250688) > !Bad Media Set header found (0x78000000 at 259250816) > !Bad Media Set header found (0x43e00dc1 at 259250881) > !Generated MD5 digest for file "" does not match stored MD5 digest. > !Bad Media Set header found (0x52dbffff at 259251008) > !Bad Media Set header found (0x92b09cc7 at 259251137) > !Generated MD5 digest for file "" does not match stored MD5 digest. > !Media Set format inconsistency (4 at 259265536) > !Media Set format inconsistency (4 at 259265664) > !Media Set format inconsistency (4 at 259265728) > !Media Set format inconsistency (4 at 259265856) > !Media Set format inconsistency (4 at 259265984) > !Bad Media Set header found (0x0b003700 at 259300300) > !Generated MD5 digest for file "/Library/Application Support/Retrospect/RtrExec.dir/Exec-2/State/RetroSnp.dat" does not match stored MD5 digest. > !Trouble reading: "2-FFAS Offsite Backups" (1103569), error 0 ( unknown) > !Trouble reading: "2-FFAS Offsite Backups" (1103569), error 0 ( unknown) > !Media Set format inconsistency (4 at 259355392) > !Media Set format inconsistency (4 at 259355456) Additional error information for device "Tandberg Ultrium 2 DC" [0:3], Sense > 70 00 03 00 00 00 00 0e 00 00 00 00 11 00 00 00 00 00 (TANDBERG|TS400 |0412) > !Bad Media Set header found (0x9d95ffff at 259373057) > !Bad Media Set header found (0xd8000000 at 259373122) > !Generated MD5 digest for file "/Library/Application Support/Retrospect/RtrExec.dir/Exec-2/State/RetroSnp.dat" does not match stored MD5 digest. > !Media Set format inconsistency (4 at 259473152) > !Bad Media Set header found (0x4ff2acde at 259490816) > !Generated MD5 digest for file "Macintosh HD/Users/mblechner/.Trash/DPP App 2010.pdf" does not match stored MD5 digest. > !Trouble reading: "2-FFAS Offsite Backups" (1107317), error 0 ( unknown)
  24. cpragman

    Numerous tape errors reported

    Thanks for the tip about the TDTool utility. Wasn't able to find that before on Tandberg's website. Tried installing both the command line and GUI versions of the tool. Both of them see the drive, but both utilities say the drive is not supported, so I'm unable to use them to get diagnostic codes, run read/write tests, or flash the firmware. Any other suggestions?
  25. The app announcement says "EMC’s Retrospect app for iPhone and iPod Touch allows you to log in one or more Retrospect 8 servers and easily monitor their backup and restore activities over a Wi-Fi or 3G network connection. FEATURES • Connects via TCP/IP over a Wi-Fi or 3G network." So I gave it a shot... It appears that the only way I would be able to connect to my retrospect 8 server over 3g would be if the app had a way to tunnel thru my company's firewall first, since my server (and I imagine most people's) are not publicly exposed to the internet). I found no means within the app to create such a tunnel. It appears that unless I'm overlooking something, the app needs to be integrated with something like the iSSH iPhone app, so that a secure ssh data tunnel can be established thru the company's firewall, and then routed to the retrospect server. Chances are, I'm not going to be using my iPhone retrospect app when I'm in the office and within the company's secure wifi network, I'd just walk over to the server. What the iPhone app would be most useful for would be to check the status of the server when off the premises.
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