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pc-learner

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  1. pc-learner

    Running Disaster Recovery - Finding Media

    Yes, after exiting Retrospect Disaster Recovery the system was restarted from the Hard Drive. I didn't particularly want to go through Windows Setup again. There doesn't seem to be any documented or easily found way of starting up Retrospect from the temporary installation. After the restart Retrospect Disaster Recovery continues to fire up, because of its entry in the Startup folder. I ended up reinstalling Retrospect from the product CD and then doing a bare metal restore. That worked, but it represents a failure of Disaster Recovery to work as advertised. That is why I'm unhappy, especially since there seems to be little, if any, diagnostic information about why DR failed in two areas - finding the media, and restoring the video drivers. Pete
  2. pc-learner

    Running Disaster Recovery - Finding Media

    Yes, I did do an "Exit" from within Disaster Recovery (every time DR came up and failed) and let the system restart and it definitely didn't load Nvidia video drivers at any point. If there's a fully functional Retrospect in there, I can't find it. Disaster Recovery is what's still referenced from within the Start -> Startup menu, and I didn't see any normal Restrospect listed in Start -> All Programs. Thanks, Pete
  3. pc-learner

    Running Disaster Recovery - Finding Media

    No, there is no Tools menu to work with. Remember, we're talking Disaster Recovery, from the CD. That installs only a limited version of Retrospect, one titled Restrospect Disaster Recovery. The only menu choices in that are File, Edit, Run, Window and Help, and most of the choices on those menus are greyed out. I haven't been able to find any way in Retrospect Disaster Recovery to tell it "Here is the media, use this", nor is the error message "Retrospect encountered problems while opening the file Backup Set "HOME-DAD-4" any help in determining what is actually wrong. Likewise, there don't seem to be any useful details in any of the log files I could find. I did establish that I could see (and open) this backup set and its catalog from the Disaster Recovery Open menu, but there didn't seem any way to make use of that for starting the restore. In addition, the Disaster Recovery CD never did manage to get the right video drivers loaded, so I was stuck using the MS default. Even though the Nvidia stuff seemed to be on the CD, it didn't get loaded by the Retrospect processing, and Windows wouldn't find the drivers either, so each restart brought up the Found New Hardware wizard. Needless to say, I'm pretty disappointed by Disaster Recovery so far. Pete G
  4. pc-learner

    Running Disaster Recovery - Finding Media

    Yes, I can see all 3 partitions as choices to install the OS into. Part of the problem here is that there seems to be a limited version of Retrospect running at these early stages - one that doesn't offer any of the normal functions like choosing media or backup sets or rebuilding a catalog. It pretty much comes up, says it had an error finding the media, and asks what I want to do, with a limited set of choices like exit or restart. Does that ring a bell with anybody? It might mean something else is wrong too. I need to double check things again when I get home tonight. Thanks again, Pete
  5. My boot drive (with multiple partitions) died and was replaced by a new drive. I have a current Disaster Recovery CD and current backup on a separate hard drive. However, Retrospect Disaster Recovery can't seem to locate the backup media during the early stages when it is using the temporary Windows installation, and doesn't seem to offer an option to look for the media in a different place. I suspect the problem is that the drive letters and volume names have changed because of the new drive and the new temporary Windows install. The old drive letters and volume names seem to be stored in the DR.DAT file on the CD. So, how do I get the early stage Retrospect to find the media under it's current drive letter? I really can't do anything to change the drive letters to match the DR.DAT file, and I'd rather not try to change the partition volume names on the new drive before Windows is fully installed. Can I update the DR.DAT file with Notepad and reburn the CD? Am I missing a way to redirect the early stage Retrospect to an alternate location for the media? Important details: Retrospect Professional Version 7 Windows XP SP2 (DR CD was built using slipstreamed XP+SP2) IDE Disk 0 - boot/system partition (C:, new volume name) - data storage partition (D: normally, now E: in temporary Windows, new volume name) IDE Disk 1 - Retrospect data storage partition (E: normally, now D: in temporary Windows, same volume name) DR.DAT says Retrospect wants to look for the media as E:\Retrospect Catalog Files\HOME-DAD-4.rbc, but now it's on D:\ Thanks, Pete G
  6. pc-learner

    Retrospect 7 for Windows Released

    Does anyone know if the new version (Retrospect 7) does anything significant to reduce the time it takes to create the snapshot for a backup? I use Retrospect 6.5 on a Windows XP system with about 250,000 files. It usually only takes about 5-10 minutes to make a new Progressive backup (incremental, not the first one) of the full disk, but it then takes 35+ minutes to generate the new snapshot. The Legato Connected (Enterprise version) that my company uses for my office PC does much better in this particular area. Also, it seems they've removed Disaster Recovery from the new version of Professional, and also priced the add-on so it's not a reasonable feature for a home user or small office - it's nearly $600. Have I missed something? Thanks, Pete
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