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jweisbin

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jweisbin last won the day on April 14 2014

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About jweisbin

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  1. Retrospect Server 14.1, running on Mac OS X 10.9.5 Server. Retrospect client 14.0.1 running on Mac OS X 10.12.6. Suddenly the server sees no clients when trying to add clients (from default interface using multicast). Existing clients are still in list, but yesterday I uninstalled and reinstalled one client. When I I tried to refresh the client, Retrospect reported "wrong client". So I deleted the client and re-added it directly via it's IP address. Now Retrospect sees only that client's boot volume, no others, even after a refresh.
  2. "backup client reserved" Mac v14.0

    Yes, I did post to the wrong forum, sorry about that. Can this thread be moved?
  3. I have one client out of many for which Retrospect 14.0 running on a Mac server (OS X 10.9.5 server) keeps giving "backup client reserved" message. the only fix is to uninstall the retrospect client and reinstall it, but I've done that repeatedly and the problem returns. There is another backup client running - ChronoAgent, but I have that running on other similar machines which don't have this issue. Is there a fix?
  4. For some reason I was under the impression that you could backup to multiple backup sets at same time. But I can't find anything in the documentation. I thought I would set up a disk backup set and a tape backup set that would be perfectly in sync. I set a script to backup to those two media sets, but when I run the script it asks me which media set to back up to. What am I missing? Do I first have to do a copy media set from the disk to the tape?
  5. Uninstall and reinstall worked. Apparently, the latest uninstaller deletes retroclient.state on its own.
  6. Recently updated from 13.0.1 to 13.5. I have one client for his mounted volumes used to show up but now appear with the missing "~" mark. I tried to refresh, no change. Then I deleted to source and set it up again, and now Retrospect only sees the boot volume. How to fix?
  7. Retrospect 11 damaging tape drives?

    yea, tried all that, tapes won't come out. I'm just suspicious that not one but two drives failed within a week of each other and right after upgrading.
  8. I have one LTO-5 drive (HP Ultrium) and two LTO-4 tape drives (HP Ultrium 1760 SAS). Shortly after upgrading to Retrospect 11 both LTO-4's refuse to eject the last cartridge used. I have a suspicion that Retrospect 11 somehow caused this. Anyone else seen this happen?
  9. this is inside the office, client and server are both behind the firewall. Besides, it can back up from the client, so why wouldn't be able to write to the client? Also, this problem only surfaced in version 11.
  10. Running Retro 11.0.1 on a OS X 10.6.8 server, client is another server running 11.0.1 client. Trying to restore to a folder on the client server. Had no problems in Retro 10.5, now getting message that the destination is "locked or not writeable". Checked permissions and they are wide open. server is Mac Pro quad core running 10.6.8, ATTO H680 card with HP LTO-5 tape (but restoring from a disk media set) client is a mac mini running 10.9.2 server. Destination is on an attached thunderbolt array made by Areca also getting this on one client so far: Scanning incomplete, error -1010 ( API request bad)
  11. and another client error: "Scanning incomplete, error -1010 ( API request bad)"
  12. Running Retro 11.0.1 on a OS X 10.6.8 server, client is another server running 11.0.1 client. Trying to restore to a folder on the client server. Had no problems in Retro 10.5, now getting message that the destination is "locked or not writeable". Checked permissions and they are wide open. server is Mac Pro quad core running 10.6.8, ATTO H680 card with HP LTO-5 tape (but restoring from a disk media set) client is a mac mini running 10.9.2 server. Destination is on an attached thunderbolt array made by Areca
  13. Retro 10.1, Mac OS X 10.6.8, backup set is on a SATA attached drive. Ran the Restore wizard, "select files or folders", selected a backup set to restore, selected a destination (on another volume), Retro says "needs media...". When I click the button to locate the media and click "add" (it's saying it can't find backup set 1-BigBak, so I point it to that folder), nothing happens, it still won't restore. I have gone through these exact steps on another server and not had this problem, so it seems like another random bug.
  14. Retro 10.0.1 very buggy

    Retrospect 10.1 is basically unusable with clients. They randomly disappear, and the server has to be restarted, or sometimes they have to be deleted and re-added back as sources. In addition, when these errors occur, retro is not send notification emails, even though the email test function works and I get those emails. It also randomly says "media set is in use" when it isn't. The only fix for that is to repair the media set, apparently. I have these problems across three servers and many clients so it is not a random bug. How do people live with this junk? I didn't buy the support package so no doubt they will charge me for support. This is shameful.
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