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About jfucci

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  1. I have seen this requested before, but I think it is worth mentioning again. The server products (Single, Multi, and SBS) need to run as services so that all backups can run without having to be logged in, and so that a front end console can be run on any workstation to interface with Retrospect. Also, there should be an option to e-mail the logs along with the alert messages so that there isn't a need to go to the server to log on to check the logs to see what the errors were. Most of the time it is just a compare error where the file was modified between the time it was backed up and the time it was compared, so it would make it that much easier if the log was included with the alert messages. Thanks! J.
  2. jfucci

    Getting UIR to work

    OK, I have messed around a bit more and now finally have it working. When I installed UIR, the virtual directory was installed under the website companyweb, which is something that gets installed by default for Sharepoint with SBS 2003. In order to get to this website, instead of using http://computername, you need to use http://companyweb. This is something I still need to work with, as companyweb does not resolve with DNS. But even when I try to bring it up on the server itself, I get errors from ASP.NET. It seems to some kind of configuration issue with Sharepoint and ASP.NET for this particular website. Again, it's something I still need to work with in the future, as Sharepoint is not an issue right now. In order to get it working, I manually created the virtual directory myrestore under the default website, and then moved the corresponding directory for myrestore under the directory structure for the default website. I can now get to my restore through the URL http://computername/myrestore, and have successfuly restored some test files. So I guess the question now is why did the install routine pick that particular website to install the myrestore virtual directory? Perhaps the install for UIR should be modified so that the website where the myrestore virtual directory can be manually chosen. Also, with all the messing around I have doen, I have uninstalled .NET Framework 1.1, and have just .NET Framework 2.0 running. UIR seems to work just fine so far.
  3. jfucci

    Getting UIR to work

    Quote: How about KB article 8344? If users are unable to reach the User Initiated Restore (UIR) webpage due to a error 404, you may need to try and run the ASP.NET IIS Registration tool on the backup server. Enter the following text at the Run Command on the Retrospect Backup Server: C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_regiis.exe -i If the path to "aspnet_regiis.exe" is different than the one is listed above, make sure to enter the correct path Yes, I have also run this procedure, and I still can't get to the web page. And if I try to reach the page using http://computername/myrestore/default.aspx?admin, I get the following error: The resource cannot be found. Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly. Requested URL: /myrestore/default.aspx This is a fairly new server (about a month), which came with Windows 2003 Small Business Server Standard pre-installed. Poking around the server a bit, I see that both .NET Framework 1.1 and .NET Framework 2.0 are installed. Could this be causing a conflict?
  4. I cannot seem to get UIR to work on my system. I have installed it, and it says it has installed correctly. However, when I try to get to the web page, I get a 404 error. I have read and followed the directions in KB article 8353, but I still get this error. I am running Windows Small Business Server 2003 Standard with all available updates applied, Retrospect 7.5 Small Business Server Standard, and have the UIR add-on installed. Any help will be appreciated. Thanks! John Fucci
  5. jfucci

    Error 1017 - Insufficient Permission

    Hello Nate There is only one account on this machine, and it does, of course, run as the administrator. Thanks! John
  6. I have Retrospect Professional 6.5 installed on a Windows XP Home Edition (SP2) PC and am trying to backup some network shares and I keep running into the 1017 - Insufficient permission error. The network shares are actually on NAS devices rather than another Windows PC. One NAS device is the Buffalo Technology HD120LAN and the other is the Linksys NSLU2. I have 2 shares defined on the Buffalo device and 3 shares defined on the Linksys device. All shares are mapped to the Windows PC and I have access to them with no problems through Windows. I have set up 2 scripts within Retrospect, one to backup the Buffalo shares, and one to backup the Linksys shares. Both scripts always fail with a 1017 - Insufficient permissions error. But it always backs up one of the shares per script. And it is always the same share for each script. When the scripts were first created, a user ID and password were entered for each share so that Retrospect should be able to login and access the data. And it seems to be able to do that with one share per script. However, after the backup is done, if I go back and edit the script, the password is missing for the shares that weren't backed up. I can re-enter the password and execute the backup immediately, and it works just fine, backing up all the shares. But the next time it executes according to the schedule, it fails again with the 1017 error.. And again, going back into the script, the password is missing for the shares that failed. Has anyone run into this problem, or have some insight into it? Thanks! John Fucci