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mpollina

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About mpollina

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  1. mpollina

    Retrospect is slow to respond

    I have 4 proactive scripts set up. Three back up sets of computers; the fourth backs up outlook pst files from all the computers on a more frequent basis. Disabling three of the scripts appears to help a little, but retrospect still freezes whenever it tries to poll. The polling interval is set at 5 minutes.
  2. mpollina

    Retrospect is slow to respond

    I disabled the proactive service, and stopped all executions. This made the interface much snappier. I could actually scroll through selector conditions and switch between tabs. Restarting proactive backups caused the slowdown again. If the problem is with the proactive backup service, which I use almost exclusively, what is the next step?
  3. mpollina

    "Backup Set is in Use" error

    I was still using 7.0.249. I'll install that update and see if it makes a difference.
  4. mpollina

    Retrospect is slow to respond

    I'm using Windows 2000 on a computer with a Athlon 64 3200 CPU and 1 GB of RAM. All the hard drives are on a Nforce3 controller; one standard ATA for the system and two SATA drives for data. Following some suggestions in other threads, I reduced the proactive script polling time from 90 seconds to 5 minutes. This doesn't seem to have had an effect.
  5. I am using several disk backup sets with proactive backup scripts. Several laptops are backed up to each backup set. Some laptops will not back up, reporting that they are waiting for media, and that the backup set is in use. No other task executing is using that set. I can go to the Backup Sets window, and open the backup set that is supposedly in use without getting a "Backup Set is in Use" error. Is there a way to unlock the backup set or force it to be used? What other factors might I need to consider?
  6. I'm using Retrospect 7 Single Server. The user interface is very slow to respond to input. For example, scrolling through a list of 10 selection conditions can take 15 seconds, as it freezes when displaying every new line. Generally speaking, I have to wait 2-3 seconds after each mouse click. This makes Retrospect extremely frustrating to use. I recently upgraded this backup server, thinking that older hardware was the problem, but there has been no improvement. There doesn't seem to be any CPU utilization spikes that concur with freezes in the user interface. I don't believe that raising the priority of retrospect.exe has helped either. Does anyone have a suggestion on what to do to increase the responsiveness of the user interface?
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