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teraserv

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About teraserv

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  1. teraserv

    Netware retrospect client

    your are right.. the customer is using netware 5.1 files and folders (and subfolders) will not be backed up if there is an accent in the name. The netware client is unusable for this server backup. Is there any plans to correct this problem? Thanks, Alain GROSS / Tera-Services Sarl.
  2. teraserv

    Netware retrospect client

    in startup.ncf, there is LOAD KEYB SWISS FRENCH LOAD CHARSET CP850 Telle me if you need more infos, i don't know wath orher "locale" setting you may talk about on netware server. Thanks for your help, Alain GROSS / Tera-Services Sarl.
  3. We are running Retrospect version 7.0.249 french version. after upgrading with Retrospect 7.0.326, system continue to display "7.0.249" uninstalling and re-installing does not change anything. I did not remove all folders and registry keys after uninstalling, because I don't want to loose all my scripts, and I don't know a practical way to back them up.. any clue?
  4. teraserv

    Netware retrospect client

    Thank you Nate, load of tsa500.nlm is autoloading all needed modules. client is working well except when browsing a netware volume with french accent. i get "erreur grave lors de l'analyse" something wich could be translated like "fatal error during analysis" Retrospect is displaying accent incorrectly and is unable to browse under folders containing accents. The log report error -1101 is it a known problem ? how can we backu-up files with symbols or accent?
  5. After bringing my netware server to the requested patch level, I wonder what is libcdebg.nlm requested in the readme file. I tried to install retrospect client for netware and get the following error. I suppose this unknown nlm is the key. Can someone help me? Loading module RETROCLT.NLM Retrospect Client for Netware, 1.00.140 Version 1.00 15 July 2005 © 1989-2005 EMC Corporation. All rights reserved. SERVER-5.00-918: Loader cannot find public symbol: NWSMTSFixDataSetName for modu le RETROCLT.NLM SERVER-5.00-918: Loader cannot find public symbol: NWSMTSGetUnsupportedOptions f or module RETROCLT.NLM SERVER-5.00-918: Loader cannot find public symbol: NWSMTSSetRestoreOptions for m odule RETROCLT.NLM SERVER-5.00-918: Loader cannot find public symbol: NWSMTSCloseDataSet for module RETROCLT.NLM SERVER-5.00-918: Loader cannot find public symbol: NWSMTSWriteDataSet for module RETROCLT.NLM SERVER-5.00-918: Loader cannot find public symbol: NWSMTSReadDataSet for module RETROCLT.NLM SERVER-5.00-918: Loader cannot find public symbol: NWSMTSOpenDataSetForBackup fo r module RETROCLT.NLM SERVER-5.00-918: Loader cannot find public symbol: NWSMTSOpenDataSetForRestore f or module RETROCLT.NLM SERVER-5.00-918: Loader cannot find public symbol: NWSMTSSetArchiveStatus for mo dule RETROCLT.NLM SERVER-5.00-918: Loader cannot find public symbol: NWSMTSBuildResourceList for m odule RETROCLT.NLM SERVER-5.00-918: Loader cannot find public symbol: NWSMTSGetTargetSelectionTypeS tr for module RETROCLT.NLM SERVER-5.00-918: Loader cannot find public symbol: NWSMTSScanDataSetEnd for modu le RETROCLT.NLM SERVER-5.00-918: Loader cannot find public symbol: NWSMTSScanNextDataSet for mod ule RETROCLT.NLM SERVER-5.00-918: Loader cannot find public symbol: NWSMTSScanDataSetBegin for mo dule RETROCLT.NLM SERVER-5.00-918: Loader cannot find public symbol: NWSMTSScanTargetServiceResour ce for module RETROCLT.NLM SERVER-5.00-918: Loader cannot find public symbol: NWSMListTSAs for module RETRO CLT.NLM SERVER-5.00-918: Loader cannot find public symbol: NWSMListSMDRs for module RETR OCLT.NLM SERVER-5.00-918: Loader cannot find public symbol: NWSMReleaseTSA for module RET ROCLT.NLM SERVER-5.00-918: Loader cannot find public symbol: NWSMConnectToTSA for module R ETROCLT.NLM SERVER-5.00-918: Loader cannot find public symbol: NWSMTSListTSResources for mod ule RETROCLT.NLM SERVER-5.00-918: Loader cannot find public symbol: NWSMTSListTargetServices for module RETROCLT.NLM SERVER-5.00-918: Loader cannot find public symbol: NWSMTSReleaseTargetService fo r module RETROCLT.NLM SERVER-5.00-918: Loader cannot find public symbol: NWSMTSConnectToTargetService for module RETROCLT.NLM Error processing External Records. Module RETROCLT.NLM NOT loaded
  6. teraserv

    -216 error suspend all backups..

    Hi Nate thank for your sugestion. I allready ask her to change the tape later, but There is two problems. 1 - the backup is incomplete - (the third probleme is how to speed exchange messages backup) 2 - once the server pops up with error 216, no script will ever run anymore until someone clicks on the ok button !! and the console is locked. the secretary is not allowed (and does not want) to look at the server. is there no way to program retrospect to act without interactions? or to timeout any input? Alain GROSS / Tera Services
  7. teraserv

    -216 error suspend all backups..

    There is already a 20 mn timeout, but it is not taken in account for this event. any other clues?
  8. on a customer's site, i am doing a backup with 3 servers and 1 exchange. the backup operation is so slow on exchange (not the topic of my post..) that the backup is still running at 9am when the secretary eject the yesterday's tape and insert the media for today (no autoeject at end of script.. off topics also..). This result on a popup message with error -216 complaining about tape unavailable. which hang retrospect unless someone hit ok.. since nobody is allowed to logon on this server, it never happend. and backup also never append after this. I though that disabling option "notify for failures and media" would help, but it won't. what can I do to be sure that retrospect will proceed with next backup after this kind of error? Alain GROSS / Tera Services
  9. To have reliable multi-purpose backup, I need to backup 1) private store 2) each individual messages in all mailbox 3) public store 4) each individual posts in all public folders in v. 7.0.265 with exchange 2003 and client 7.0.107 1 seems OK, 2 is possible only if you add/remove manualy each users from the backup source 3 is not supported 4 seems OK but account used in retrospect must have read access. Is there any plan to support fully exchange? (specialy point 3 wich is mandatory for a good disaster recovery support) Alain GROSS / Tera Services.
  10. Hi Nate, I am concerned by this problem for my customers. I mostly sell retrospect for PC, but the problem is the same with v6.5.350 or previous versions. This way (recycle backup), you just lose the catalog of all your previous tapes. so if you need to restore a file deleted few day before (you don't know exactly when), you have to rebuild one by one the catalog from your previous tapes. With Backup on new support, you generate a catalog for each tape, without possibility to purge catalog for overwritten medias. soon or later, the amount of useless data become a problem. And anyway, the old tape's name is not recognised as usable for the script. the tape should be blank and could not be automatically overwritten, so you have to ask your custommer to erase used tape every day. Backink-up this kind of small customer is a problem with Redrospect. The fact is that retrospect should accept to overwrite any tape, regarding of it content so that I can set up a script with 5 backup set monday to friday in recycle backups and accept -silently- any tape in the streamer. For my point of view, it is more important to have a recent full backup overwriting an old one than a smart backup program complaining in the night about the tape which label did not comply with the expected.. What is the good strategy for this kind of customer?
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