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pappyon

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About pappyon

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  1. I made this post originally in July 2008 and nobody responded, so I am having another try in the hope that I will be lucky! After going through the different stages of configuring an unsupported CD-RW drive in which I am asked to insert the CD-RW media back in the drive several times and get all the appropriate messages telling me everything is going well I finally get the message:- "Retrospect has successfully configured your CD-RW drive for backup. It is recommended that you make a backup with verification turned on to ensure that Retrospect works properly with this device" Then when I try to do the backup with the allegedly newly configure drive the old dreaded message comes back again "This drive has not been configured by Retrospect. Click Configure to customise this CD-RW drive for use with Retrospect," and I am back to square one! When I check the Status tab in Storage Devices it states "No Backup Devices Found." Why am I being told in the first instance that the drive has been configured, and then finding that this is not the case?
  2. pappyon

    Retrospect won't run in XP Safe Mode

    I can verify that Retrospect will indeed run in SAFE MODE as I have run it in safe mode on Windows XP without any trouble!
  3. I have set up my Maxtor One Touch to change from doing a duplicate to a proper backup, but when I press the button on the front of the Maxtor Drive Instead of doing a backup it invites me to set up the Maxtor One Touch facility. The strange thing is I can do a manual backup by going into Retrospect and selecting "Run" "Maxtor One Touch." I was able to do a duplicate without any trouble, before I decided to change to a proper backup.
  4. My Maxtor One Touch facility was working well up until a few days ago! Now when I press the one touch button on the front of the drive nothing happens! The only way I can get it to work is by uninstalling and reinstalling the software every time I want to use it, which is more bother than it's worth! I use Rtrospect V6. Any advice greatfully received.
  5. After going through the different stages of configuring an unsupported CD-RW drive in which I am asked to insert the CD-RW media back in the drive several times and get all the appropriate messages telling me everything is going well I finally get the message:- "Retrospect has successfully configured your CD-RW drive for backup. It is recommended that you make a backup with verification turned on to ensure that Retrospect works properly with this device" Then when I try to do the backup with the allegedly newly configure drive the old dreaded message comes back again "This drive has not been configured by Retrospect. Click Configure to customise this CD-RW drive for use with Retrospect," and I am back to square one! When I check the Status tab in Storage Devices it states "No Backup Devices Found." Why am I being told in the first instance that the drive has been configured, and then finding that this is not the case?
  6. Could anybody please tell me how to go about making a backup of the registry ONLY for Windows XP in Retrospect 6. I know how to restore the registry from reading on here, but not how to back it up! Thanks in advance
  7. I have one CD Rewrite drive and one ordinary CD ROM Drive, labelled "E" and "F" respectively. I am running Windows XP Home. After backing up my system drive © to my CD-RW drive which is a Teac CD-524E and is recognised as a backup device in Retrospect 6.00, when I try to view the contents of this backup set which consists of two disks, I get the above message "E is not accessible. Incorrect function" When I transfer any one of the two disks to my CD ROM drive (F) I get the message "Please insert a disk in Drive F." When I open "My Computer" and click on the properties of either drive with one of these disks in the respective drive the disk is showing as being empty, and having no bytes. In other words it is as though the disks are totally empty or there is no disk in the drive drawer. I must emphasise that my E drive is functionally normally in every other respect. It can burn disks in Nero, and play CDs. It shows the contents of all disks apart from these backups. Retrospect goes through all the motions of backing up to disk and showing the backup set in Configure "Backup Sets" "Properties" In fact it took 1 1/2 hours to do the initial backup. My main concern though is that when I try to do a Disaster Recovery, my "E" drive is not available to begin the restore process, and when I click on "Choices" the "E" drive is seen, but when I click on it to get the restore process started I then get the message "E IS NOT ACCESSIBLE. INCORRECT FUNCTION"which means in effect that I do not have access to the backup set. Any assistance would be greatly appreciated.
  8. After realising that my Maxtor External drive where I have my backup disks stored is not being recognised in Disaster Recovery as a backup device, I copied my backup sets on to CD ROM disks with the Nero burning programme. Now having tried Disaster Recovery again, the first disk in the set is recognised and the data copied from it, but the second disk in the set can not be accessed. Does this mean that you must use Retrospect to back up on to CD ROM disks, and that you cannot do it by copying the backup set to CD by burning?
  9. Could somebody please explain in simple everyday English language the difference between the restore options "Replace Entire Volume" and "Replace corresponding files." No matter how much I study the Retrospect help files I can't figure this out. The two things seem to be exactly the same, the way the help files are written. Maybe I am just thick, but Retrospect 6.00 seems a very user-unfriendly program!
  10. pappyon

    Backup device not recognised

    Nate Please accept my apologies. I have been mistaken about this. I should try and find out more before I shoot my mouth off!
  11. Hi Nate, Thank you for your response to my post, and apologies for my belated response. If I could quote from your post viz: "Do not boot from the CD at this point. The machine will reboot and continue with the disaster recovery". This is when I get the error messages I mention in my previous post "NTLDR is missing", "ntdetect.com is missing" "hal.dll is missing" etc. and the machine won't boot. I have tried installing these files in the root of my C drive using Windows XP Recovery Console and it makes no difference.
  12. Despite seeing my backup device, a Maxtor 300 USB2 external HDD, (which incidently came bundled with Retrospect 6) in Windows (XP) Explorer and Device Manager, it does not appear in the Retrospect "Configure Devices" Status tab. I quote from the Dantz Retrospect help file Viz: "If you are backing up to recordable discs, removable disks, or hard disk devices, make sure you can see and access the drive in the Windows Explorer. If you cannot, refer to your drive's documentation for information on setting it up properly. When you can access it from My Computer, YOU SHOULD BE ABLE TO SEE IT IN RETROSPECT EXPRESS. All backup devices that are properly connected to the backup computer should also appear in the Windows Device Manager. If you cannot see the device, refer to its documentation for information on setting it up properly." Could anybody please tell me why this is the case. The device really can't be installed wrongly, it is installed according to the instructions in the Maxtor manual, and endorsed by Dantz. I am no expert, but I am sure this is why this backup device is also not recognised in Disaster Recovery mode, a subject on which I have posted earlier. Without meaning to be sarcastic, I thought I might have had a better response from the Dantz techie on this forum, with his albeit unofficial presence here. I have paid for a product that does not do what it claims to do, both in respect to the subject of this post, and my earlier posts!
  13. After doing a Disaster Recovery using a CD made with the step-by-step instructions given on the Dantz web site my Maxtor 300 USB drive is not recognised, and this is where my backup sets are. I know that this drive is supposed to be supported, as it says this on the Dantz web site. Surely that's what external drives are for! I have to end up doing a full install of Windows XP before I can access my backup sets. This should not be the case. When I try to reboot to the System drive I get all sorts of error messages such as NTLDR is missing, ntdetect.com is missing etc etc, so obviously I can't boot from C to use a more complete temporary system that would allow me access to Device Manager to reinstall the Maxtor Drivers. It also says on the Dantz web site that you can reboot to the Disaster CD a second time and it will AUTOMATICALLY begin a more complete temporary system. This doesn't happen, it just takes me back to the same situation. I have burnt a second Disaster Recovery Disk in case I had made a mistake with the first one, but it makes no difference. I even tried burning the Maxtor drivers on to the Disaster Recovery CD, but even that didn't help. I have tried moving my Maxtor to another USB port, and that makes no difference either. I bought this Maxtor drive and the Retrospect 6 software to make Disaster Recovery simpler, and the exact opposite has happened.
  14. I'll second what W Mitchell says. I tried doing a disaster recovery from the disk I had made following the instructions given on the Dantz web site. When the PC booted there was no USB device listed, and this was where my backup sets were located, (on a Maxtor 300 external HDD). On the Dantz disinformation web site, it says that if this happens you boot from your system drive "C" to try and locate your USB device. When I tried this I got a catalogue of error messages, "NTLDR is missing, press Ctrl Alt Del to restart, "hal.dll is missing", "ntoskrnl.exe is missing".Each time I tried to reboot from drive C something like that came up. I was in a catch 22 situation. I then tried the Dantz second method. It says to reboot from the Disaster Recovery Disk a second time, and it will automatically do a more complete restore containing Windows Explorer whereby you can reinstall the device drivers for your USB device. THIS IS PURE PISH. Each time you boot from the Disaster recovery Disk it takes you back to exactly the same position you were in the first time you booted. In my case with no USB device showing and no way of getting to it! In other words making a disaster revovery disk is a waste of time and a waste of a CD ROM disk. I had to reinstall Windows, then reinstall Retrospect and do a manual restore. If anybody has managed to do a disaster recovery using the Dantz disaster Recovery Disk I would like to hear from them. In the United Kingdom Dantz would be taken to task under the Trades Description Act!
  15. Could somebody tell me please if I could try out my new disaster recovery CD that I have made, to tell whether it is working or not without getting in too deep in case I haven't done something right. This is possible with Windows XP right up to where it asks you whether you want to reinstall or quit. I am wondering if the Retrospect recovery CD that I have made would have a similar facility. It's less than two weeks since I had to do a complete format and reinstall of WinXP, and I wouldn't like to go through it all so soon again if something goes wrong!!
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