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it4la

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About it4la

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  1. i am setting up our Retrospect 6 backup server, and i can't make subvolumes on two remote disks. they are mounted on the desktop and i can see them and do all that i normally do with them using the Finder, but when i try to add a source, and use the Subvolume... feature to add a specific folder, it shows nothing. any ideas? i've got 3 other remote volumes on the desktop that i have subvolumes for and they work fine thanks bob
  2. i am really stuck here. any help is appreciated. we recently upgraded from Workgroup v.5 to v.6 (on a G4 running Mac OS X 10.3.5 Panther) the backup sets from v.5 have been imported to be used for searching for files etc. one of the users mistakenly marked two of the tapes in one of the backup sets as "missing" even though he just hadn't looked hard enough to find them. now when i try to mark them as found the "set found" button is grayed out, since this is a read-only set i rebooted into OS 9.2.2 and ran v.5 in order to fix this, but it cannot open the backup set, as it has been changed (i guess) by v.6. the name looks right when i am searching for it, but it comes up something like "ly" when it is imported into the v.5 backup set browser, and it says something like "an appropriate encryption cannot be found". so what seems to have happened is: v.6 will not let ME change anything in the backup set, but RETROSPECT can, and it has marked these tapes as lost. HOW CAN I MARK THEM AS FOUND AGAIN????? thanks a lot bob
  3. we replaced our retrospect server with a newer G4, and i would like to import the scripts that we already have instead of recreating them. is there a way to do this? i have imported the backup set but not the scripts. thanks bob
  4. i just backed up some data from tape for a drive that crashed. some of the files could not be backed down off of the tape. the log gives this kind of error: "Can't write file "xyz.etc", error -1410 (unknown), path: "Backup:folder1:folder2:folder3:xyz.etc"." has anyone seen error -1410"? it can't find it on the Dantz website nor on appleerrorcodes.com thanks bob
  5. i have been having a lot of trouble with a Sony AIT2 tape loader, and one of the things that keeps happening is it can't find the next tape in the series and so i end up skipping it. now i have lots of tapes and i don't know for sure if they have data on them. they have names when i load them into the tape drive, but in the snapshot it says that they are missing, and i tried using "Set Found" but it did no good. is there anyway to get information about how much a tape has been used? thanks bob
  6. i have a Sony AIT2 tape loader (lib152 loader and SDX-500c drive) running on a Mac G4 with OS 9.2.2 it was working fine until i reinstalled the system OS recently, a clean install, and now it works but it doesn't work. apparently my company ended up having a custom device driver written for this combination (after Sony dropped support for Mac OS 9...?) before i came, so i must have failed to fully replace all the elements to make our combination work. what happens is this i put a specific folder at the top of the script that i want to back up and then dump. i put in a blank tape, and named it to be the next one in the series as usual. i ran the script, and it scanned the folder, did its calculations, and began the backup. it ran for several hours (the folder has almost 60GB of files on it), showing all of the files it was copying, how many files were completed and how many to go, the sizes, etc, all normal. i stopped the script after it went on to another folder. i looked in the log and there were no errors. i looked in the Contents of the backup file and it said there were no files in that session. i checked the media and it said the full capacity of the tape was available. when i ran the script again it started as usual and then went to back up everything again. any ideas? i want to switch to OS X and Retrospect 6 but i'm not sure it works with it as i have tried the demo and it had massive SCSI errors. thanks bob
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