Retrospect 12 upgrade cost? in Retrospect 9 or higher for Macintosh Posted March 24, 2015 · Report reply If you are on an active support contract it is free. Customers who purchase on or after February 1, 2015 receive a FREE upgrade. http://www.retrospect.com/products/upgrade Thanks, it was that Upgrade Wizard I was unable to find. Looks like my upgrade is $499 Retrospect Upg Single Server Unltd Wkstn Clts v. 12 for Mac. I couldn't convince the purse string keepers to go for a support contract last time.