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offthewall

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offthewall last won the day on August 1 2013

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About offthewall

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  1. offthewall

    Retrospect 12 upgrade cost?

    Thanks, it was that Upgrade Wizard I was unable to find. Looks like my upgrade is $499 Retrospect Upg Single Server Unltd Wkstn Clts v. 12 for Mac. I couldn't convince the purse string keepers to go for a support contract last time.
  2. Is Retrospect 12 a free or paid upgrade from version 11? I can't seem to find that information. Thanks.
  3. Where are the Retrospect Secret Pref logs written to?
  4. Restarting the engine or console (on both remote and server) does not cause the members to return. I enabled logging and will attach log to my existing ticket.
  5. I have 8 Media disk sets setup. Four at a time are online. Two of them are missing all members (there is actually one for each) in the console. I tried the Repair function and pointed to the existing disk set file but nothing seems to happen and the set is still listed as having no members and backups request media. The console listing shows real usage of the sets but no members in the summary or "Members" tab. See screen shot.
  6. Has anyone noticed any 11.5 specific issues? I just upgraded my test machine and would like to know of any show stoppers before I put the production machines on 11.5 from 11.1.
  7. offthewall

    v11.01 hangs, . . . all the time.

    I run the retro engine on 10.6.8 as well. Since that was the last real server OS from Apple, I believe there are probably a lot of Retrospect Server installs running on that OS.
  8. v 11.0.1 has not helped the repeated crashing and server disconnects I'm experiencing.
  9. The backup set is an existing Disk set on a 12TB RAID created with Retrospect Macintosh v 10.5
  10. That's somewhat relieving, I think...
  11. Is it always the same negative numbers for you or does it vary?
  12. I enabled block level incremental backup on my main proactive user folder backup script. Looking through the logs to ensure backups are actually being completed, there are a couple of puzzling items. I've noticed that every source states "Backing up -27 files using block level incremental backup." "-27 files"?? What exactly does that mean? Is that an error message? A number of files? A dash? Also the "Completed", "Remaining", and "completed successfully" entries don't make a lot of sense to me when taken collectively. Why are there still 2145 files remaining, 318 files completed yet the script was completed successfully? Using Instant Scan Backing up -27 files using block level incremental backup. 3/12/14 3:45:54 PM: Snapshot stored, 323.3 MB 3/12/14 3:46:30 PM: Execution completed successfully Remaining: 2145 files, 381 MB Completed: 318 files, 419.5 MB, with 0% compression Performance: 449.5 MB/minute Duration: 00:30:29 (00:29:32 idle/loading/preparing) 3/12/14 3:46:35 PM: Script "User Home Folders - RAID 10.5" completed successfully
  13. The frequent console quitting of 10.0 was finally solved after working with Retrospect tech support and a couple of new builds, so I've gone backwards a bit there. I'm as excited about block level backups as I am fearful of enabling them until I hear from others that it's reliable.
  14. Well, against my better judgement, I put v11 in. I seem to be having a repeat of many of the v10.0 issues I had; 1) The console is unexpectedly quitting often. 2) I'm attempting to upgrade the clients to v11 via the console and, like 10.x, the process seems hit or miss. Some clients will update, most will not. The ones than do update will not show the correct version until either the client is renamed (a trick I discovered with v 10.x) or the console restarted. 2/3 of the clients will not accept an upgrade via the console. I haven't visited each in person yet, but with 10.x, a manual update always worked.
  15. I have a simple question to other users who have upgraded from 10 to 11. Does it work? Major Retrospect x.0 upgrades have been rather disastrous for me since the good old 6.x days. Before I jump, I'm just wondering if there are any show stoppers in 11.0. My gut tells me to wait for v 11.1 or even 11.2 based on my personal experience.
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