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hnaparst

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About hnaparst

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  1. hnaparst

    Error 1017 trying to use Open file backup on XP.

    I thought I should report back that doing an in-place re-install of Windows worked perfectly. There was only one glitch, which might not have been related to the re-install. Categories I had added to the Master Category list for Outlook Contacts were mysteriously removed from the Master Category list. I had to re-add all the categories. Other than that, OFB works fine now. Harold
  2. hnaparst

    Error 1017 trying to use Open file backup on XP.

    The reason we want to use Open File Backup is that we do backups during business hours. If Open File Backup option is not used, users get booted out of Outlook and Word when the backup software runs over their files. I'm trying the in-place re-installation. I'll let you know what happens. Harold
  3. hnaparst

    Error 1017 trying to use Open file backup on XP.

    Do you think doing an in place re-installation of Windows might work? Harold
  4. hnaparst

    Error 1017 trying to use Open file backup on XP.

    Nate, The event log states: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x80040154. 0000: 58455542 00434c4d 00333133 00000000 0010: 58455542 00434c4d 00383033 00000000 So the problem appears to be with XP, not Dantz. I have tried to reinstall COM+, but with no luck. Any further ideas? The closest I've come is: http://www.derkeiler.com/Newsgroups/microsoft.public.windowsxp.security_admin/2003-10/2483.html Harold
  5. hnaparst

    Error 1017 trying to use Open file backup on XP.

    More details: I would have posted the results of rofftest, but I am unable to locate information on how to run that utility. Also, removing and re-installing the client doesn't help.
  6. hnaparst

    Error 1017 trying to use Open file backup on XP.

    I am having the same issue. I have a server running Windows Server 2003 and five clients all running XP Pro SP2. If you can believe this, three clients can use open file backup, but two get the dreaded 1017 eror immediately. I can't see any difference between the clients at all. Here's the setup: All clients are at Retrospect Client 6.5.136 Server is Single Server 6.5.350 Server's disks are mirrored in software with Server 2003. Volume Shadow Copy service is Automatic and Started on all clients. System Restore is Manual and Stopped for all clients. (doesn't affect result, though) Ports 135 (TCP and UDP) are closed on all clients (doesn't affect result) Launcher service is disabled (doesn't affect result) Don't protect multi-volume datasets.
  7. Two of my users want to swap computers. The two computers have different hardware configurations; one box is older and slower. What strategy should I pursue to swap the boxes? Should I just swap the hard drives? Should I do a disaster recovery? Should I do a restore to the other box? Should I use the Active Directory services of Windows Server 2003? Here's my setup: Win XP Pro (SP2) on both boxes. Backup server runs Windows Server 2003. Tape backup. First computer is 2.4 GHz IBM A30. Second computer is 733 Mhz Dell. Thanks in advance. Harold
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