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  1. Today
  2. DavidHertzberg

    Replicate Onsite Backup to the Cloud

    kbisignani, Here is the Mac-oriented post I wrote two years ago on the subject. As you will see, I revised it per the head of Retrospect Tech Support and others, and it has not had any revisions by anyone else since. I wrote it to deal with the needs of an administrator who wanted a safety net for his local backups, but evidently could not afford to store more than the most recent year's worth of backups on Amazon. If you don't have that monetary restriction, or do not wish to backup the existing contents of your NAS, you can disregard the steps involving Grooming. If you do not wish to copy to the cloud your existing NAS backups, you can disregard the steps involving making a copy and shipping it to your cloud provider; if you do wish make that copy, Amazon will now rent you an Amazon Snowball appliance that you must substitute for a shippable disk. You don't say what under version of what OS you are running the "backup server", but I assume from the fact that you posted in this Forum that it is Windows. You should therefore—in reading my post—substitute Transfer Snapshots for Copy Media Set, and Transfer Backup Sets for Copy Backup. Alternatively you may want to read this very detailed Windows-oriented post, which has been updated for Amazon Infrequent Access, and the further-updating post below it. This Knowledge Base article has a section on Amazon Glacier.
  3. Yesterday
  4. Hello all, So I'm curious if someone can point me in the direction of "best practice" when it comes to backing up to a NAS and then replicating that backup off-site to the cloud (say something like Amazon Glacier or the like). Is it as simple and straightforward as Step 1: Backup to NAS. Step 2: Copy Backup Sets to Cloud Or is there a more streamlined approach or something that helps to ensure I'm not using excess space in cloud? I'd love not to have any of this operate during normal business hours and so I think incremental is the best approach here, but not sure what my exact configuration would be. Any thoughts or pointers are appreciated. Thank you! (If helpful, I'll be using a Buffalo NAS) ~ Kyle
  5. OK, to prevent people like x509 from going to the other thread and inadvertently making inappropriate posts there, here's an adapted version of the two step process: x509, You should be able to groom out the files/folders you want to delete with the following two-step process: [1] Groom the .rdb files containing those files/folders by creating a Selector (per pages 435-437 of the Retrospect Windows 15 User's Guide) that will Exclude the files or folders you want to delete, and then using that Exclude Selector in a Groom script per this newly-added Knowledge Base article. [2] Revise the Snapshots containing those files/folders by doing a Recreate of the Catalog File for the Backup Set (per pages 453-455 in the UG) you have just done a Groom of.
  6. DavidHertzberg

    PSA: Wikipedia article on Retrospect going away in current form

    The TidBits.com Mac website has again enabled DovidBenAvraham to update the Wikipedia article "Retrospect (software)". It did so by publishing another "watchlist" article by Agen Schmitz entitled "Retrospect 15.1.1" on 28 May. Although it omits any technical details, the Schmitz article provides the necessary overview of direct email migration and syncing and of Selector/Rule-based filtering in grooming—needed for GDPR compliance. How, you may ask, does one specify direct email migration and syncing? DBA and I are asking the same question, because the august Documentation Committee has not updated the Knowledge Base articles on "Email Backup" beyond Retrospect 15.0. Such knowledge may have to await the comprehensive updating of the User's Guides, which seems as elusive as the "peace dividend". On the other hand, some adventurous administrator may experiment and find out how to specify direct email migration and syncing—in which case we hope he/she will post a thread in the Forums telling the rest of us how to do it.
  7. Last week
  8. Responded to here, in the thread where it should have been posted.
  9. x509, First of all, you made your response in the Product Suggestions—>Windows forum thread that I linked to—not in this thread. I have copied your response into this thread so I can respond to it without confusing the academically-harried British LRSFC_DanJ. Second, you have your ranting tags reversed; by the rules of pseudo-BBCode they should be rant/ .... /rant. But I will take into consideration that your "plate is way filled right now" (insert appropriate smiley here), and respond to it here. If my reading of the Wikipedia article on the GDPR is correct, an equivalent regulation—not law—in the U.S. would not by itself have resulted in any Equifax executive being charged criminally. It would at most have resulted in a fine of 2% of Equifax's worldwide turnover for the preceding year. According to this section of the Wikipedia article on Equifax, there is (or was) a DOJ investigation going on into insider trading by three executives before the breach was announced. Facebook is another question, but one that I think the head of Retrospect Technical Support would object to our discussing on these Forums. At the beginning of last week I attended a seminar on the GDPR, because I am worried about my being subject to it. I have a tiny business selling musical method books, and over the years I have had a total of 4 orders from customers residing in the EU. According to what I heard I do not qualify as a GDPR "data controller", but I think I should probably notify those 4 customers by e-mail that I will pseudonymise their orders in my database in thirty days (unless I get their permission not to do so) and leave them as the sole people who know the real names etc. corresponding to the pseudonyms. Because I recycle each of my Backup Sets (actually Media Sets, since I run Retrospect Mac) every 3 weeks, I would in 21 days after that retain no records of their un-pseudonymised accounts. One person's benefit from the GDPR is another person's pain in the posterior.
  10. David, This approach does sound nice, but I am still on Retro V.12 (Windows). My plate is way filled right now, so I was planning to do the upgrade to 15 probably in mid-July. Believe me, with the 1803 update from Microsoft, it's knd of urgent that I uprade to V.15. About EU and GDPR. Even though I live in the USA, I'm sure that I will benefit at least somewhat to the GDPR, and that's a good thing. /rant Here in the USA, users are treated only as commodities, as revenue sources, and to the devil with issues like data privacy or security breaches. When Equifax announced that they had been breached and all the data of 143 million Americans (almost half the total population of the USA), had been stolen, including Social Security numbers, there was some grumbling,. But no executive has been charged criminally, the company hasn't been fined to the tune of multiple billions, and life goes on as if nothing had happened. Or we can talk about the corporate strategy for disregard of user privacy at Facebook. Willful disregard. And aside from some handwringing and a few critical blogs and such, nothing has happened to them, Zuckerberg completely snowed Congress in his testimony and no one has called him out. rant/ x509
  11. x509, Actually Retrospect Windows 15.1 may have given you a way to do that, provided you can define a Selector that will Exclude the files or folders you want to delete. I hate to repeat myself unless I have to, so look at this post from another thread and adapt the two-step process described in it. You may be able to get away with just step [1], if you don't care about altering any Snapshots. If this works, whisper a "thank you" in the direction of Brussels—whose introduction of the GDPR forced Retrospect Inc. to add the use of Selectors to Groom scripts.
  12. MrMikeH

    Error -1103 after Windows 10 April Update

    I had similar permission errors and all I did to fix it was to go into Windows Administrative Tools/Services, find the Retrospect Launcher service, right click and select properties, then click on the Log On tab. Normally if you don't change it, Retrospect runs under the local system account (at least it did in my installation). So to continue, while on the Log On tab, I clicked on Browse, then in the box titled "Enter the object name to select", I entered my Microsoft account email address (since I sign on with the Microsoft account) then clicked OK and it fills in the related account name. In my case this was .\mrmik which is the user folder in the C:\windows\Users directory. I do have open file backup enabled and am now getting no errors. I am running 15.1 and the matching client. The weird thing is that my Microsoft account is an Administrator already, so I am really not sure why I had to do this.
  13. DavidHertzberg

    More granular control over email notifications

    WRT creating a ticket in your ticketing system, why not do so automatically by creating a script hook script per this Knowledge Base article? The "Events" you would be interested in are MediaRequest and TimedOutMediaRequest. For advice you could send a Private Message to saskia, who has mentioned creating script hook scripts in the thread whose latest post is this one. She'll help you make everything tickety-boo (sorry, I couldn't resist throwing in an applicable Brit slang term). WRT to your use of Proactive backups, I don't understand why you would be getting -519 errors for machines that are switched off. I don't use Proactive scripts in my simple home installation, but I thought the idea was that Proactive scripts only tried to back up "clients" when they were switched on. Oh wait, I see from "Eliminate the Human Factor" in this Knowledge Base article that a user can create a -519 error by putting to sleep or switching off a "client" machine that is being backed up. Have you considered putting Post-it notes on your "client" Macs that say "Don't Sleep/switch off this machine if you see a dropdown in the Menu Bar that shows it is being backed up"?
  14. LRSFC_DanJ, In your particular case, it appears the EU has—indirectly—given you a final gift (the result of the GDPR) before Brexit in Retrospect Windows 15.1. You should be able to groom out the Snapshots from machines you no longer have with the following two-step process: [1] Groom out the .rdb files for those machines by creating an Exclude Selector (per pages 435-437 of the Retrospect Windows 15 User's Guide) for those "clients", and then using that Exclude Selector in a Groom script per this newly-added Knowledge Base article. [2] Clear out the Snapshots for those machines by doing a Recreate of the Catalog File for the Backup Set (per pages 453-455 in the UG) you have just done a Groom of.
  15. Scillonian

    Why is backup speed all over the place

    My suspicion is that with your original Virtual Memory setting, and Retrospect running, Windows was periodically deciding that some memory pages needed swapping between physical RAM and the pagefile more often than was desirable resulting in the erratic performance of Retrospect.
  16. Lennart_T

    Full backup size versus in use size

    What filter/selector did you use? All files except cache files? Or something else excluding more files? You may have large pagefile.sys and hiberfile.sys files. Those are not backed up. Also, Retrospect never backs up duplicate files more than once.
  17. Oh it looks like I'd posted it in the wrong forum, that's why I didn't find it in a search. But anyway yes you're correct, we're now running 15.1 and it still isn't a thing. Having an email rule to remove those -519 emails is a workaround but it's not a long-term solution. A web console is all very well, but it won't create a ticket in our ticketing system when something happens which we need to know about (such as disk space running out), where an email will. With regard to the Proactive backup, that's what we have set up at the moment, but it is still giving us the -519 errors. It's my understanding with Mac clients that Wake-on-Lan can only work if the Macs are in sleep mode, not if they are switched off, so we haven't been enabling Wake-on-Lan.
  18. jmosk

    Why is backup speed all over the place

    I found that resets of the system did not change what was happening. I was looking at what performance improvements I could make and increased the Virtual Memory size from that which was equal to my RAM size (24Gb) to the maximum recommended of 1.5 times the RAM size (36Gb). After doing this the backup speed seems to have stayed near the top speed and did not drop to one tenth of it at times. The backup that took 3 days ran in less than one day. I have no idea why a change in the Virtual Memory size setting would have resulted in an improvement in the backup speed.
  19. I recently performed a full backup of my laptop. The backup report stated that 140 Gb in files was backed up. But the Used Space under disk properties for the disk drive being backed up, showed 249 Gb in use (Windows 7). There was little in the trash and the disk cleanup utility only shows a couple of Gb's would be released. How could there be as much as 100Gb that is in use but not backed up? What could be using THAT much disk space yet not be part of a Retrospect backup?
  20. This definitely needs to be a thing, after getting our Retrospect server back up and running after a system drive crash I am having to clear out old snapshots from machines we no longer have so that there's enough space to back up our new machines and it's such a longwinded process.
  21. Scillonian

    Why is backup speed all over the place

    To better try to find where the bottleneck may be you need need the extra functionality that is in the Task Manager in Windows 8.x and Windows 10. The feature available in Windows 8.x and Windows 10 that is of use here is the display of the percentage use of the system's individual resources. It is quite possible for a process to have a very low disk data throughput but be using 100% of the disk resources. This information is not visible in the Windows 7 Task Manager. A search online for use windows 8 task manager in windows 7 will reveal some third party Windows 8.x style Task Manager alternatives for Window 7. Being a Windows 10 user now I have no personal current experience of these solutions for Windows 7 so provide this search information as is for a starting point.
  22. jmosk

    Why is backup speed all over the place

    BTW - I increased the priority of the Retrospect task at a time the throughput was low. Using the task manager I increased the priority from Normal to Above Normal. It made no difference to the backup speed.
  23. I am running Retrospect 10.5 on Windows 7. I recently upgraded to Windows 7 professional so I could increase my RAM space to 24Gb. Since the upgrade, my speed of backing up local disks writing to an external USB disk on the same machine (not a network backup), has dropped considerably. Backups which used to take 16 hours (with compare) have taken as much as 3 days !!! I can see periods when the backup is running at 1600 MB/min but most times I see it down to 16MB/min. Huge jumps in backup speed. At the 1600 MB/min it would take 16 hours to back up the 650Gb disk. But at that slow rate - several days. I look at the Task Monitor and it does appear that Retrospect is getting most of the Disk Activity. But I can see writes to the back up disk at 28MB/s at times, and 2MB/s at other times. This hardware has not changed nor has the version of Retrospect. I don't see any other tasks running on the task monitor that might be taking away processing time from Retrospect. I thought perhaps Retrospect is just not getting CPU time which in turn would slow down its backup speed. I am not sure where to look to try to locate this bottleneck that is causing backup speeds to vary to such a high degree. 3 days to do a full backup is unbearable.
  24. Scillonian

    New NAS, trouble recognising duplicate files

    The QNAP NAS is a new Source to Retrospect which it has never seen before so will try to do a backup of all the files it finds there regardless of whether you think Retrospect has seen them before. The reasons are covered in more detail elsewhere on the forum but in short, without doing a byte-by-byte comparison of the files which Retrospect does not do, Retrospect has no way of knowing if a file now on QNAP is the exact same file that was on the Synology. Once the first full backup of the QNAP NAS is complete normal operations should resume.
  25. Hi all, The situation is this: we've been working off a Synology NAS for the last few years. I have a Retrospect 12 script set to crawl over the NAS nightly and back up new and changed files to LTO. Due to bottlenecking I have added a QNAP NAS to the mix and copied key projects from the Synology NAS to the QNAP. The paths are the same but the volume names are different. Both NAS's are on the local network and mapped as shared drives to the PC running Retrospect. The issue (unsurprisingly) is when I add the QNAP drive to the script Retrospect identified most or all of the volume as new or changed files. We're talking about 10TB of data here so I'd like to avoid this if at all possible. Some digging around the forum has found users in a similar situation that solved the problem by unticking the Security options and the Macintosh/Client/Use attribute modification date... option. I've tried some and all of these in varying combinations with no luck. Any ideas? I'm thinking I might just have to apply a blanket 'Ignore all files created before x date' rule to the QNAP to only scoop up changed and worked on files. Cheers, Paul
  26. DavidHertzberg

    More granular control over email notifications

    LRSFC_DanJ, It just occurred to me that you can have a mostly-view-only remote Console right now, if you can run this IOS app. It was first released in 2010, after being developed as an after-hours "hack" (in the good sense) by a Retrospect developer who was still working for EMC or Roxio. It lay fallow from 2014 to 2017, but was then updated by Retrospect Inc.. I've been informed that the app uses inter-process-communications capabilities that were carefully preserved in Retrospect Windows; how it gets around the Windows security restrictions is "above my pay grade". Before you ask, an Android version of the app was AFAIK never developed. I only bought my first cell phone last month, and (although I think it runs some version of Android under the hood/bonnet) it's the sturdiest and dumbest phone I could find—and it's manufactured by the security-menacing ZTE (come eavesdrop on my calls and messages, Chinese Intelligence, if you think it will do you any good)—so you'll get no help from me. However there's a separate Forum devoted to the "Retrospect for iOS" app.
  27. DavidHertzberg

    More granular control over email notifications

    LRSFC_DanJ, I notice you raised this question about 1.5 years ago here. I'm going to assume that you are now running Retrospect Windows 15.1. One reason is that I'm sure you realize any enhancement will only show up in Retrospect 15.5 or later. The other reason is that what I think you really need is the forthcoming Web Console. As a Retrospect Mac user, I have been able to use the Console since I restarted using Retrospect in 2015. (I can't use the Console remotely, since my license is for the lowly Desktop Edition, but that isn't a problem because my "backup server" is in my bedroom—40 feet away from the study where I have my "clients".) As you can read in this section of the Wikipedia article—especially if you follow the links and references—the Retrospect Developers intended to put a remote Console into Retrospect Windows in 2009, but Windows security restrictions prevented them from doing it using the same approach that worked for Retrospect Mac. Now they're apparently going to do it by conceptually turning Retrospect.exe into a Web server, although the date for a preview release has now slipped to September 2018. Once you have that capability, you'll just be able to look at the Web Console once every 15 minutes—or as often as you want—instead of any Retrospect e-mails "digest". In the meantime you should read the last newly-added section of the "Troubleshooting Email Notifications" Knowledge Base article. It says "If you would prefer to only receive a subset of these [error notification e-mails], please add a filter or rule to your email service to automatically archive or delete based on the subject." Doing that, you would be able to delete e-mails about -519 errors before you even see them. However, since you say "I don't want to be notified about -519 errors, as these usually occur if a client is turned off when Retrospect is trying to back it up", I wonder whether you should consider using Proactive scripts. These are discussed on pages 236-251 of the Retrospect Windows 15 User's Guide, and the new Proactive AI enhancements are discussed in this Knowledge Base article. If you nevertheless want to put in a request for the e-mails feature enhancement, here is why and how to do it.
  28. dzeleznik

    Error -1103 after Windows 10 April Update

    On 4 of my 5 windows clients, the June 13 update doesn't solve the problem with OneDrive despite the release notes. In fact, it seems only the server has been updated to 15.1.2.100, the windows client is still at same 15.1.0.151. On these 4 clients if OneDrive has files-on-demand enabled I still get the 1103 errors. So the solution remains for me is to keep this OneDrive option disabled, at least for now. I have 1 windows client that exhibits similar issues as reported by @gbtrevor. On this client, even with OneDrive files-on-demand disabled I get 1103 errors during building of the snapshot: 6/15/2018 10:31:14 AM: Building Snapshot... 6/15/2018 10:31:15 AM: Copying properties for 45,125 folders File "F:\App Data\Microsoft\OneDrive\Documents\": can't read security information, error -1103 (write protected) File "F:\App Data\Microsoft\OneDrive\Email attachments\": can't read security information, error -1103 (write protected) The only way for me to eliminate the 1103 errors on this client is to disable open-file backup, in which case I get 1020 sharing errors on all sorts of appdata folders. I have not been able to figure out the difference between this workstation and the other four. They are all at the same Windows update level and all with the same Retrospect client.
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