docfxit

1. I don't know if this is the correct forum. I'm running Retrospect Desktop ver. 9.5.2.103. Please let me know if it's not. 2. My hard drive got corrupted. The hard drive is fine now. Retrospect isn't. I have lots of *.rbf files in a recovered folder in Win7. I have some *.rbc files in a folder that is correct for the Retrospect Catalog files. When I open Retrospect how can I figure out where Retrospect expects the *rbf files to be? I can't figure out how to see the folder they should be stored in. After I put the *.rbf files into the correct folder I'm guessing I need to rebuild the catalogs. How do I do that? Please list the steps I need to take to get Retrospect back up and running correctly. Thank you, Docfxit

How can I recreate the catalog file from the members of the Media Set when there is nothing backed up yet? Thank you, Docfxit

After rebooting the client I am getting these errors. - 7/23/2014 10:58:33 PM: Copying Docfxit Win7 (C:) on DocfxitLT-Win7 T-32: TMemory: heap 4 129 K T-32: virtual 0 K T-32: commit K T-32: purgeable 0 K T-32: requested 4 129 K T-32: TMemory: heap 4 129 K T-32: virtual 0 K T-32: commit K T-32: purgeable 0 K T-32: requested 4 129 K T-32: purgeable 0 K T-32: avail vm size 37,695,488 B T-32: TMemory::mhalloc: VirtualAlloc(2,048 K, MEM_RESERVE) failed, error 8 T-32: TMemory: heap 4 129 K T-32: virtual 0 K T-32: commit K T-32: purgeable 0 K T-32: avail vm size 37,695,488 B T-32: purgeable 0 K T-32: requested 4 129 K T-32: TMemory::mhalloc: VirtualAlloc(2,048 K, MEM_RESERVE) failed, error 8 T-32: TMemory: heap 4 129 K T-32: virtual 0 K T-32: commit K T-32: purgeable 0 K T-32: requested 4 129 K T-32: purgeable 0 K T-32: avail vm size 37,695,488 B T-32: TMemory::mhalloc: VirtualAlloc(2,048 K, MEM_RESERVE) failed, error 8 T-32: purgeable 0 K T-32: avail vm size 37,695,488 B T-32: TMemory::mhalloc: VirtualAlloc(2,048 K, MEM_RESERVE) failed, error 8 T-32: TMemory::SetSize: priority 2 failed from K to 2,048 K T-32: TMemory::SetSize: priority 2 failed from K to 2,048 K E-mail notification failed: error -592 ( invalid response from SMTP server) Trouble reading files, error -557 ( transaction already complete) 7/23/2014 11:29:05 PM: Execution incomplete Remaining: 47844 files, 11.3 GB Completed: 10206 files, 14.2 GB, with 0% compression Performance: 1007.2 MB/minute Duration: 00:30:31 (00:16:10 idle/loading/preparing) E-mail notification failed: error -592 ( invalid response from SMTP server) E-mail notification failed: error -592 ( invalid response from SMTP server) Thank you, Docfxit

Does a scheduled backup occur if the server window is closed? I have a client that isn't getting backed up according to the schedule. The error I'm getting via email is: From Retrospect: Script "JimLTT530 C:" failed during automatic execution, error -519 ( network communication failed). Please launch Retrospect and check the log for details. Thank you, Docfxit

I have a backup set. When I select properties it asks me where the catalog file is. When I point it to the "Retrospect Catalog Files" it gives me an error saying "File not found" What can I do to fix it? Thank you, Docfxit

Thank you for the reply... Is this error: error -592 ( invalid response from SMTP server). Coming from the client or the server. When I run the email test on the server the email does get sent and it does get received just fine. Thank you, Docfxit

How can I fix these errors? + Normal backup using DocfxitLT Win7 C at 7/22/2014 10:55 PM To Backup Set DocfxitLT Win7 C... - 7/22/2014 10:55:01 PM: Copying Docfxit Win7 (C:) on DocfxitLT-Win7 T-32: TMemory: heap 4 129 K T-32: virtual 1 2,048 K T-32: commit 2,048 K T-32: purgeable 0 K T-32: requested 5 2,177 K T-32: purgeable 0 K T-32: avail vm size 46,190,592 B T-32: TMemory: heap 4 129 K T-32: virtual 1 2,048 K T-32: commit 2,048 K T-32: purgeable 0 K T-32: requested 5 2,177 K T-32: purgeable 0 K T-32: avail vm size 45,797,376 B T-32: TMemory: heap 4 129 K T-32: virtual 0 K T-32: commit K T-32: purgeable 0 K T-32: requested 4 129 K T-32: TMemory: heap 4 129 K T-32: virtual 0 K T-32: commit K T-32: purgeable 0 K T-32: requested 4 129 K T-32: purgeable 0 K T-32: avail vm size 40,964,096 B T-32: TMemory::mhalloc: VirtualAlloc(2,048 K, MEM_RESERVE) failed, error 8 T-32: purgeable 0 K T-32: avail vm size 40,964,096 B T-32: TMemory::mhalloc: VirtualAlloc(2,048 K, MEM_RESERVE) failed, error 8 T-32: TMemory: heap 4 129 K T-32: virtual 0 K T-32: commit K T-32: purgeable 0 K T-32: requested 4 129 K T-32: TMemory: heap 4 129 K T-32: virtual 0 K T-32: commit K T-32: purgeable 0 K T-32: requested 4 129 K T-32: purgeable 0 K T-32: avail vm size 40,964,096 B T-32: TMemory::mhalloc: VirtualAlloc(2,048 K, MEM_RESERVE) failed, error 8 T-32: purgeable 0 K T-32: avail vm size 40,964,096 B T-32: TMemory::mhalloc: VirtualAlloc(2,048 K, MEM_RESERVE) failed, error 8 T-32: TMemory::SetSize: priority 2 failed from K to 2,048 K T-32: TMemory::SetSize: priority 2 failed from K to 2,048 K Trouble reading files, error -557 ( transaction already complete) 7/22/2014 11:04:02 PM: Execution incomplete Remaining: 62472 files, 22.3 GB Completed: 10174 files, 2.4 GB, with 0% compression Performance: 456.7 MB/minute Duration: 00:09:00 (00:03:40 idle/loading/preparing) E-mail notification failed: error -592 ( invalid response from SMTP server) E-mail notification failed: error -592 ( invalid response from SMTP server) + Normal backup using Docfxit Win7 at 7/23/2014 1:00 AM E-mail notification failed: error -592 ( invalid response from SMTP server) Can't access Backup Set Docfxit Win7 C, error -1101 ( file/directory not found) 7/23/2014 1:00:00 AM: Execution incomplete E-mail notification failed: error -592 ( invalid response from SMTP server) E-mail notification failed: error -592 ( invalid response from SMTP server) E-mail notification failed: error -592 ( invalid response from SMTP server) Retrospect ver. 9.0.1(110) Win 7 Pro sp1 32bit Thank you, Docfxit

When I run Retrospect.exe I get the dashboard. I can't get to the main configuration window. Running en 901110 Win7 sp1 Pro I did get the main configuration window for the last few months. This just started happening. Thank you, Docfxit

The System_DRV partition was created by Windows 7 install. Not my be. The Unallocate space on Disk 2 is part of a RAM drive. I am only trying to run a backup of C:\Windows7_OS which should include *:System_drv in order to be able to successfully do a restore. Thanks, Docfxit

I would like to be notified via email if something goes wrong with a backup. I went into Configure, Preferences, Notification, E-mail. I entered a checkmark in: Send e-mail for failure and media requests Send e-mail for sussessful events I entered a Backup server name = Docfxit I entered my From email address I entered my To email address I entered my Outgoing mail server = smtp.gmail.com:465 I put a check mark in My outgoing server (SMTP) requires authentication I entered my email address exactly as it is in my email client I entered my email password When I select "Send Test E-Mail" Retrospect closes the program. I have changed Debug Logging for Networking from 3 to 7. I get a error window showing: In the log it shows: Assert occurred on 2/1/2014 at 9:16:04 PM Assert occurred on 2/1/2014 at 9:16:04 PM WSUOpen: Using WinSock version 0200, "WinSock 2.0" IfipAdapInfo::IfipAdapInfo: found "TeamViewer VPN Adapter" (TeamViewer VPN Adapter/6/00 ff 16 da 41 c6...) IfipAdapInfo::IfipAdapInfo: found "Intel® 82579LM Gigabit Network Connection..." (Intel® 82579LM Gigabit Network Connection/6/fc 4d d4 36 e3 b3...) IfipAdapInfo::addIPAddr: found "192.168.168.9", flags 0x00 IfipAdapInfo::IfipAdapInfo: found "" IFaceIPUpdate: found "192.168.168.9" + Retrospect version 8.5.0 (136) Launched at 2/1/2014 9:16 PM soctSetThread: socket thread now 0x1144 In the file assert_log.utx is: OS: Windows 7 version 6.1 (build 7601), Service Pack 1, (32 bit) Application: C:\Programs\Retrospect 8.5\Retrospect.exe, version 8.5.0 (136) Exception occurred on 2/1/2014 at 9:16:04 PM Error info: Assertion failure at "datetime.cpp-103" Exception code: E0000000 ASSERTION Fault address: 7506812F 0001:0000712F KERNELBASE.dll Thread ID: 00001C5C, Name: RetroFrameThread EAX:04DD901C CS:001B EIP:7506812F EFlags:00000202 EBX:00000000 SS:0023 ESP:04DD901C EBP: 04DD906C ECX:00000003 DS:0023 ESI:04DE43EC FS: 003B EDX:00000000 ES:0023 EDI:04DE3234 GS: 0000 Module Fn (symbol or seg:offset in DLL) Args =============== ================================= ======================================================================= KERNELBASE.dll 0001:0000712f E06D7363 1 3 4DD9098 E06D7363 1 0 0 MSVCR100.dll 0001:0002772d 0 0 4DE3234 4DE43EC 0 5FE499A0 4DD90B4 4DD8AC8 bdrock20.dll DebugHandler::Throw +67 E0000000 1 1 4DD9108 4DD9208 5FDF5333 E0000000 1 bdrock20.dll assertLog +2A E0000000 1 4DD9108 'essA' 'oitr' 'af n' 'ruli' 'ta e' bdrock20.dll Debug +63 5FE194B0 67 4DDDC44 4DD923C 5FD9EDE8 0 4DE43EC 4DDDC44 bdrock20.dll daysBeforeYear +2A 0 4DE43EC 4DDDC44 5FD90000 4DD0000 4DD0000 4DD9248 5FD9ED9F bdrock20.dll TDate::getTotalDays +38 4DDDC44 4DD9254 5FD9D687 4DDDC44 4DDE1B0 5FDE5535 4DDDD04 0 bdrock20.dll TDate::GetDOW +F 4DDDC44 4DDE1B0 5FDE5535 4DDDD04 0 0 0 0 bdrock20.dll TDate::ToSystemTime +77 4DDDD04 0 0 0 0 0 0 0 bdrock20.dll dateToTString +125 4DE02D4 7DE0001 3 0 78F94 4443890 7B858 0 bdrock20.dll doConversions +108B 4DE2D74 4DE35E4 4DE2FE0 0 5FE1C944 0 0 0 bdrock20.dll TString::SPrintf +38 4DE3AA4 4DE35E4 7DE0001 2BD0102 151003 FE200000 1A 0 network.dll sslMailWindows::processCommands+9D7 1A68560 4DE59A4 466D438 4029 5 24 4000 4 network.dll sslMailWindows::sendEmailWithBuf+720 4DE59A4 466D438 4029 4DE5988 0 4029 466D438 4DE4B68 network.dll sslMailWindows::sendEmail +65 4DE59A4 4DE5988 0 57630000 4DE5A34 60A32B4D 4553918 F8B48 network.dll sslMailWindows::sendEmail +89 4553918 F8B48 44DD4A8 44F05F8 4DE67F0 4DE4BA0 4DE4BA0 4DE4DE8 Retrospect.exe Class::enotDoSendOneSecureEmail+37D 131950 12 0 0 76789140 0 76000000 0 Retrospect.exe Class::enotSendSecureTestEmail+141 131950 12 0 0 6 0 4000000 0 Retrospect.exe Class::OptSendTestEmailPlatformNeutral+1B6 131950 4DE9524 4DE92DC 4DE8E44 4DE976C 4DE856C 4DE87BC 4DE831C Retrospect.exe Class::OptSendTestEmailWin +70D 131950 2FF5FA0 1F5B 0 4427FC8 4427FC8 4427FC8 0 meson.dll ModuleData::send_v +83B EF665254 4DEA0C8 4DEAB54 202 0 75F6514C 75F650E8 5D1B8B47 meson.dll TransBlock +3D2 'PrHk' EF665254 2FF5FA0 1F5B 0 4427FC8 4427FC8 4427FC8 uimisc.dll Oped::CtrlHit +3F5 1501D8 4427FC8 10 2FCB068 1B 'StpA' 279C040 279C0D8 meson.dll ModuleData::send_v +83B 8C8E140D 4DEA210 581270B0 4DEA210 4DEA294 558DC516 1501D8 8C8E140D meson.dll ModuleData::send +1C 1501D8 8C8E140D 4427FC8 10 2FCB068 1B 'StpA' 279C040 uimeson.dll Item::ItemSendAbove +256 4427FC8 8C8E140D 4427FC8 10 2FCB068 1B 'StpA' 279C040 meson.dll ModuleData::send_v +83B B500A5C 4DEA388 4DEA4A0 4DEA388 4DEA3D0 55892357 4427FC8 B500A5C meson.dll ModuleData::send +1C 4427FC8 B500A5C 8C8E140D 4427FC8 10 2FCB068 1B 'StpA' uimeson.dll Button::CtrlPress +227 4427FC8 10 1B 'StpA' 279C040 279C0D8 0 4DEA5BC meson.dll ModuleData::send_v +83B F031501E 4DEA4DC 4DEA504 0 0 4DEA4DC 4DEA558 558922B6 meson.dll ModuleData::implementMsg +2C8 4427FC8 10F448 58125B00 0 55892130 F031501E 10 1B uimeson.dll Button::CtrlPress +186 4427FC8 10 1B 'StpA' 279C040 279C0D8 0 4DEA5BC uimeson.dll Button::ItemClickUp +360 4427FC8 4DEA81C 10 12 10F448 2FF5FA0 57AA9C00 FFFFFCD8 meson.dll ModuleData::send_v +83B 3E9299B 4DEA6A8 A11E2057 4DEA6A8 4DEA6F0 5592294C 4427FC8 3E9299B meson.dll ModuleData::send +1C 4427FC8 3E9299B 4DEA81C 10 12 10F448 2FF5FA0 57AA9C00 uimeson.dll RootPane::ItemClickUp +26C 2FCB068 4DEA81C 10 202 0 1 0 4DEA978 meson.dll ModuleData::send_v +83B 3E9299B 4DEA7E4 4DEA7DC 4DEA7E4 4DEA8D0 55984689 2FCB068 3E9299B meson.dll ModuleData::send +1C 2FCB068 3E9299B 4DEA81C 10 202 0 1 0 uimeson.dll WindItem::WindItemProc +799 4427FC8 202 0 50037 4DEAAD4 202 728647D0 2B4CF121 meson.dll ClassData::pass_v +2E3 2ECECA8 4022B8A7 4DEA96C 4DEA96C -1 4DEA9BC 55893F24 2ECECA8 meson.dll ClassData::pass +1D 2ECECA8 4022B8A7 202 0 50037 4DEAAD4 202 728647D0 uimeson.dll Button::WindItemProc +254 4427FC8 202 0 50037 4DEAAD4 1F3 4DEAA6C 4427FC8 meson.dll ModuleData::send_v +83B 4022B8A7 4DEAAB0 -2 4DEAAB0 4DEAAD8 55983D97 4427FC8 4022B8A7 meson.dll ModuleData::send +1C 4427FC8 4022B8A7 202 0 50037 4DEAAD4 1F3 4DEAA6C uimeson.dll windItemWndProc +187 370D2C 202 0 50037 202 DCBAABCD 0 4DEAB54 USER32.dll 0001:0001b4e7 55983C10 370D2C 202 0 50037 5D1BBE93 4DEAC40 4DEAC38 USER32.dll 0001:0001b5e7 0 55983C10 370D2C 202 0 50037 84586C 1 USER32.dll 0001:0001bc19 55983C10 0 4DEABFC 5FDFE0B9 4DEAC38 0 4DEAC0C 5814B762 USER32.dll 0001:0001bc70 4DEAC38 0 4DEAC0C 5814B762 4DEAC38 100 4DEAC54 5814C1CE bdrock20.dll UDispatchMessage +19 4DEAC38 100 4DEAC54 5814C1CE 10F448 4DEAC38 133490 4DEAC2C meson.dll msgDispatch +72 10F448 4DEAC38 133490 4DEAC2C 0 10F448 10F448 5FDF51AD meson.dll WinMsgBlocker::BlockForMsg +18E 4DEB2A0 4DEAF70 2769EB8 0 0 6D 0 4DEB24C meson.dll msgHelper +203 10F448 1 4DEB698 4DEB95C 0 5FDEC998 D83B0 10F448 meson.dll doTask +24F 'Msg ' 58129980 0 0 10F448 1 4DEB698 4DEB95C meson.dll TThread::TaskCall +85 10F448 'Msg ' 58129980 10F448 1 4DEB698 4DEB95C 0 meson.dll TThread::MsgBlock +96 'Msg ' 75F47040 455CF88 455CF88 455CF88 1 76789140 0 uimeson.dll Child::childCreate_Task +2C4 2769EB8 270F418 C00005 4DECC8C 0 2F36F00 4DED11C 0 meson.dll doTask +24F 2769EB8 55981560 0 0 2769EB8 270F418 C00005 4DECC8C meson.dll TThread::TaskCall +85 10F448 2769EB8 55981560 2769EB8 270F418 C00005 4DECC8C 0 uimeson.dll Child::childCreate +276 2769EB8 C00005 4DECC8C 0 2F36F00 4DED11C 0 0 meson.dll ModuleData::send_v +83B A61A7FA1 4DEBB08 24 4DEBB08 4DEBB6C 55981D38 2769EB8 A61A7FA1 meson.dll ModuleData::send +1C 2769EB8 A61A7FA1 C00005 4DECC8C 0 2F36F00 4DED11C 0 uimeson.dll Class::WindChildCreate +188 270F418 C00005 4DECC8C 0 2F36F00 4DED11C 0 0 meson.dll ModuleData::send_v +83B DF3A7F80 4DEBC60 3043388 4DEBC60 4DEBCC0 5591DC68 270F418 DF3A7F80 meson.dll ModuleData::send +1C 270F418 DF3A7F80 C00005 4DECC8C 0 2F36F00 4DED11C 0 uimeson.dll Class::PaneCreateNew +178 2F36F00 C00005 4DECC8C 0 4DED11C 0 0 C00005 meson.dll ModuleData::send_v +83B BAE80E0F 4DEBDB4 580F150C 4DEBDB4 4DEBDDC 5555E073 2F36F00 BAE80E0F meson.dll ModuleData::send +1C 2F36F00 BAE80E0F C00005 4DECC8C 0 4DED11C 0 0 uimisc.dll Class::CSEditModal +153 2F36F00 3052190 2FF5FA0 1B 4DECC8C 4DED11C 2F36F00 4DEDF64 meson.dll ClassData::pass_v +2E3 2F36F00 F5C0431A 4DEBE78 4DEBE78 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ModuleData::send +1C 2ECE7A0 B1D4B9FF F5C0431A 1B 4DECC8C 4DED11C 4DECC8C 4DECC8C UIPROD.DLL ProdMiscUI::piscProgPrefs +13B 164DA0 0 'Pref' C4EE7C20 82C8298E 27 75F64F19 5D1BC61F UIPROD.DLL ProdMiscUI::LocSelect +337 164DA0 'Pref' 10 4494018 4494018 4494018 0 4DED608 meson.dll ModuleData::send_v +83B B4233391 4DED4DC -1 4DED4DC 4DED52C 54D56191 164DA0 B4233391 meson.dll ModuleData::send +1C 164DA0 B4233391 'Pref' 10 4494018 4494018 4494018 0 UIPROD.DLL LocBar::CtrlHit +261 107330 4494018 10 2FC9BB0 1B 'StpA' 279C90C 279C998 meson.dll ModuleData::send_v +83B 8C8E140D 4DED620 581270B0 4DED620 4DED6A4 558DC516 107330 8C8E140D meson.dll ModuleData::send +1C 107330 8C8E140D 4494018 10 2FC9BB0 1B 'StpA' 279C90C uimeson.dll Item::ItemSendAbove +256 4494018 8C8E140D 4494018 10 2FC9BB0 1B 'StpA' 279C90C meson.dll ModuleData::send_v +83B B500A5C 4DED798 4DED8B0 4DED798 4DED7E0 55892357 4494018 B500A5C meson.dll ModuleData::send +1C 4494018 B500A5C 8C8E140D 4494018 10 2FC9BB0 1B 'StpA' uimeson.dll Button::CtrlPress +227 4494018 10 1B 'StpA' 279C90C 279C998 0 4DED9CC meson.dll ModuleData::send_v +83B F031501E 4DED8EC 4DED914 0 0 4DED8EC 4DED968 558922B6 meson.dll ModuleData::implementMsg +2C8 4494018 10F448 58125B00 0 55892130 F031501E 10 1B uimeson.dll Button::CtrlPress +186 4494018 10 1B 'StpA' 279C90C 279C998 0 4DED9CC uimeson.dll Button::ItemClickUp +360 4494018 4DEDC2C 10 12 10F448 2FF5FA0 57AA9C00 FFFFFCD8 meson.dll ModuleData::send_v +83B 3E9299B 4DEDAB8 A11E2057 4DEDAB8 4DEDB00 5592294C 4494018 3E9299B meson.dll ModuleData::send +1C 4494018 3E9299B 4DEDC2C 10 12 10F448 2FF5FA0 57AA9C00 uimeson.dll RootPane::ItemClickUp +26C 2FC9BB0 4DEDC2C 10 202 0 1 0 4DEDD88 meson.dll ModuleData::send_v +83B 3E9299B 4DEDBF4 4DEDBEC 4DEDBF4 4DEDCE0 55984689 2FC9BB0 3E9299B meson.dll ModuleData::send +1C 2FC9BB0 3E9299B 4DEDC2C 10 202 0 1 0 uimeson.dll WindItem::WindItemProc +799 4494018 202 0 8003C 4DEDEE4 202 728647D0 2B4CF121 meson.dll ClassData::pass_v +2E3 2ECECA8 4022B8A7 4DEDD7C 4DEDD7C -1 4DEDDCC 55893F24 2ECECA8 meson.dll ClassData::pass +1D 2ECECA8 4022B8A7 202 0 8003C 4DEDEE4 202 728647D0 uimeson.dll Button::WindItemProc +254 4494018 202 0 8003C 4DEDEE4 1F3 4DEDE7C 4494018 meson.dll ModuleData::send_v +83B 4022B8A7 4DEDEC0 -2 4DEDEC0 4DEDEE8 55983D97 4494018 4022B8A7 meson.dll ModuleData::send +1C 4494018 4022B8A7 202 0 8003C 4DEDEE4 1F3 4DEDE7C uimeson.dll windItemWndProc +187 250E8A 202 0 8003C 202 DCBAABCD 0 4DEDF64 USER32.dll 0001:0001b4e7 55983C10 250E8A 202 0 8003C 5D1BCA63 4DEE050 4DEE048 USER32.dll 0001:0001b5e7 0 55983C10 250E8A 202 0 8003C 844E24 1 USER32.dll 0001:0001bc19 55983C10 0 4DEE00C 5FDFE0B9 4DEE048 0 4DEE01C 5814B762 USER32.dll 0001:0001bc70 4DEE048 0 4DEE01C 5814B762 4DEE048 100 4DEE064 5814C1CE bdrock20.dll UDispatchMessage +19 4DEE048 100 4DEE064 5814C1CE 10F448 4DEE048 133490 4DEE03C meson.dll msgDispatch +72 10F448 4DEE048 133490 4DEE03C 5FDE8B55 10F448 10F448 5FDE8B81 meson.dll WinMsgBlocker::BlockForMsg +18E 4DEE6B0 4DEE380 0 0 0 5E 0 4DEE65C meson.dll msgHelper +203 10F448 1 4DEEA78 4DEED3C 144AFE0 57AE3A20 308C718 10F448 meson.dll doTask +24F 'Msg ' 58129980 0 0 10F448 1 4DEEA78 4DEED3C meson.dll TThread::TaskCall +85 10F448 'Msg ' 58129980 10F448 1 4DEEA78 4DEED3C 144AFE0 meson.dll TThread::MsgBlock +96 'Msg ' 4DEECE8 5813FDAF 4DEF32C 5813FDAF 'LopT' 10F448 0 meson.dll msgInTask +11 4DEF32C 5813FDAF 'LopT' 10F448 0 C5960 4DEF990 58172F3F meson.dll doTask +24F 'MsgT' 5812AAC0 0 0 4DEF32C 5813FDAF 'LopT' 10F448 meson.dll TThread::TaskCall +85 10F448 'MsgT' 5812AAC0 4DEF32C 5813FDAF 'LopT' 10F448 0 meson.dll loopInTask +27 'LopT' 10F448 0 C5960 4DEF990 58172F3F 0 4DEF3C8 meson.dll doTask +24F 'LopT' 5812AA90 0 0 'LopT' 10F448 0 C5960 meson.dll TThread::TaskCall +85 10F448 'LopT' 5812AA90 'LopT' 10F448 0 C5960 4DEF990 meson.dll TThread::MsgLoop +45 'LopT' 2684EA8 4DEF99C 5813FDAF 2F5F5D8 36D4AC 3052190 36CDBC UIPROD.DLL rfThread +FC 2F5F5D8 36D4AC 3052190 36CDBC 36CDBC 36D004 36CB60 0 meson.dll doTask +24F 'Task' 54D96840 0 0 2F5F5D8 36D4AC 3052190 36CDBC meson.dll TThread::TaskCall +85 10F448 'Task' 54D96840 2F5F5D8 36D4AC 3052190 36CDBC 36CDBC meson.dll modThreadRoot +FA 36CCE8 5D1BEC6B 0 0 144AFE0 4DEFAA4 4DEFAA4 4DEFB18 MSVCR100.dll 0001:0005b556 0 4DEFAE8 7606ED5C 144AFE0 4DEFB28 76EF37EB 144AFE0 65B8C696 MSVCR100.dll 0001:0005b600 144AFE0 4DEFB28 76EF37EB 144AFE0 65B8C696 0 0 144AFE0 kernel32.dll 0001:0004dd5c 144AFE0 65B8C696 0 0 144AFE0 0 0 0 ntdll.dll 0001:000627eb 5005C59C 144AFE0 0 0 0 0 5005C59C 144AFE0 ntdll.dll 0001:000627be 5005C59C 144AFE0 0 0 0 0 0 0 Thread ID: 00000648, Name: DAG Selecto What am I doing wrong? Docfxit

I ran my first backup today. I received this error in the log: Writer "ASR Writer" backup failed, error -3050 ( VSS reported an error). VssWCleanupMetaSet: Writer "ASR Writer" indicated failure of DoBackupComplete, winerr -2147212300, error -3050 In Event Viewer I have an error saying: Volume Shadow Copy Service error: Unexpected error calling routine IVssAsrWriterBackup::GetAsrMetadata. hr = 0x80042416, System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration. . Operation: PrepareForBackup event Context: Execution Context: ASR Writer Execution Context: Writer Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4} Writer Name: ASR Writer Writer Instance ID: {b8137d1d-a868-464c-9f88-d8c29a863f56} Error-specific details: ASR Writer: System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration. (0x80042416) I also have a warning: The description for Event ID 3 from source Retrospect cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event. The following information was included with the event: Writer "ASR Writer" backup failed, error -3050 ( VSS reported an error). The specified resource type cannot be found in the image file I also have another warning: The description for Event ID 2 from source Retrospect cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event. The following information was included with the event: Script "Immediate Backup" completed successfully The specified resource type cannot be found in the image file I'm running this on Win7 Pro The drives attached to this computer are: The backup ran for the C: drive only. How can I fix this so I don't get the error? Thank you, Docfxit

If I understand you correctly, I need to bring all files AA*.rdb for that computer. Docfxit

I would like to know if I have clients on remote computers and they have a hard drive crash. To restore the entire hard drive I would like to find out what files to bring to the remote computer to restore it fully to a new hard drive. Of course I know I need the recovery CD. Thanks, Docfxit

Quote: Retrospect uses port 497 TCP and UDP, not 447. Russ Thanks for the reply... Sorry I meant 497

When trying to backup a PC on the LAN Retrospect keeps saying Retrying. The log says: Scanning incomplete, error -519 (network communication failed) Can't access volume E (E:) on JIM2, error -519 (network communication failed) 5/31/2007 2:50:21 PM: Execution incomplete Total performance: 387.4 MB/minute with 11% compression Total duration: 03:48:28 (02:34:29 idle/loading/preparing) Location of backup report is C:\Documents and Settings\All Users\Application Data\Retrospect\Backup Report.utx. I have port 497 TCP & UDP open on both PC's. Running XP Pro sp2 on the Retrospect PC Running XP Pro sp1 on the Client PC I have the user on each PC with a password also on the other PC with the same password. I have the XP firewall on both machines turned off. I have ZoneAlarm Pro on both PC's. What can I do to fix this? Thank you, Docfxit