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cogswell

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  1. Hello; So here's my scenario. 1. Install Windows 7 (32-bit) onto computer (dell GX270). Nothing else installed but retrospect client 7.7 2. Make brand new backup to new backup set using network client with Retrospect 7.7.620 3. Erase hard drive in GX270 (dban). Keep same hard drive in computer. 4. Boot from 7.7 Disaster Recovery CD. Make partition for C and format the hard drive as NTFS. "Restore as client" 5. Log DR client in on Retrospect 7.7.620. Restore and Replace entire volume. "Please reboot the system" 6. GX270: "BOOTMGR IS MISSING" every single time. For fun, try step 4 and don't make a partition that's the whole disk, just in case that "Retrospect has to remake the emergency partition" business is having trouble. This is a 250 GB hard drive and the default win7 install so it's about 11GB taken up. Same result, bootmgr is missing. So, how are you supposed to actually restore a Win7 desktop with 7.7?
  2. Hello; I'm on Retrospect single server 7.7.620. Retrospect crashed, I suspect while grooming this disk dataset (two members, one full, one with 1.5TB of 2TB left). Now I can't verify it (crash on treefat.cpp), and now I can't even rebuild the catalog (crash on treefat.cpp-378, and lots of "Bad Backup Set header found (0x0500f8ff at 485,356)" in the logs). So looks like I have to recycle the backup set (again) and start over (again). I need backups for the backup. I don't really think I'll get a solution, I'm just frustrated.
  3. Hi there; Due to a recent influx of Windows 7 machines I've finally upgraded from 7.6 to 7.7. I upgraded yesterday, did the retrospect update and now it reports as version Single Server 7.7.620. I installed the 7.7.114 client on the Windows 7 machines, and now I have no end of headaches. My 7.6 setup worked perfectly, except for two windows 2000 machines that take about 9 hours to build a snapshot, but I'm not worrying about that here. I previously was backing up Win7 clients with 7.6 but I'm aware you can't do a bare-metal recovery with Win7 and 7.6, so I bought 7.7. Under 7.7.620/Client 7.7.114 the windows 7 machines all fail with error -519. Sometimes it's "Trouble reading files" -519, and sometimes it's "Scanning incomplete" If it was just the windows 7 clients I'd chalk that up to just my luck, but now I have many WinXP clients that I can't backup. It starts, gets the 519 error, then subsequent accesses of the client say "-505 backup reserved" I can't even access those clients again unless I either reboot that remote computer, or go and turn the retrospect client (versions 7.5, 7.6, 7.7) off and on again. Then it will just disappear and go back to -505 backup reserved. My poor sole Win98 client can't be even accessed anymore, "Error -1 (unknown)" I tried updating the client from on it from 7.0 to 7.7.114 and now I get an error message on the Win98's screen "The PCVOLDRIVER.DLL file is linked to missing export KERNEL32.DLL.FindFirstVolumeW" and still Error -1. I installed 7.7 over my old 7.6 setup. I used my old client database, and my existing backup sets (backing up to hard drives, and a NAS). I've tried forgetting and re-adding clients but that doesn't change anything. Retrospect .7.7.620 is running on an AMD 4600+ with 2GB ram, drives are connected via usb docks. This setup worked really well under 7.6. What else can I do? Do I have to go scorched earth and start over everything from scratch?
  4. Hello; Here's an easy question. I have retrospect 7.0 professional (windows) and want to add a couple of client licenses to it. Can I buy the 7.5 licenses and have them work with the 7.0 application? Thanks, Steve
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