rbeaber Posted May 10, 2010 Report Share Posted May 10, 2010 I'm having trouble getting Retrospect to launch scripts when it's supposed to. I have reinstalled the launcher service, have tried running the service as a domain admin (instead of the local network account, in the default install). However, I still have the problem of when I logoff, time seems to stop for Retrospect until I log on again, when all my scripts want to run. I'm running Server 2008 R2 (64-bit). I have the 64-bit version of Retrospect installed (7.7.325). Is there some log file that I can check and see why Retrospect isn't running? There's nothing in the standard Windows system logs. Any help would be appreciated. -Rick Beaber Quote Link to comment Share on other sites More sharing options...
Richy_Boy Posted May 12, 2010 Report Share Posted May 12, 2010 (edited) I believe this is an age-old problem with RS - I don't know if they ever fixed the issue. i.e. the launcher runs as the logged on user, log out and the app stops running. I haven't been concerned about this problem as I connect to the user account running RS via RDP and merely close the session, rather than logging out. Our backup server is a headless server secure away in our comms room, so I'm not concerned about someone fiddling. Maybe locking the account rather than logging out could be an option? Rich Edited May 12, 2010 by Guest Quote Link to comment Share on other sites More sharing options...
rbeaber Posted May 13, 2010 Author Report Share Posted May 13, 2010 Thanks for the reply. That's what I've been doing, but it's just so wrong! They sell Retrospect as an enterprise-level product, but can't seem to get this small detail to work. I have many programs that run just fine when I log out, including freeware. It shouldn't be that hard to make this work. Thanks again, -Rick Quote Link to comment Share on other sites More sharing options...
zhaoding Posted May 14, 2010 Report Share Posted May 14, 2010 My 64-bit 7.7.325 works well after logout. I didn't change anything after installation. The retrorun.exe must be run under "system" account which is still available after logout. Quote Link to comment Share on other sites More sharing options...
zhaoding Posted May 14, 2010 Report Share Posted May 14, 2010 My machine is also a 64-bit Win2k8 R2. Quote Link to comment Share on other sites More sharing options...
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