craigrichardson Posted August 25, 2016 Report Share Posted August 25, 2016 I've got a script backing up to a cloud media set. Been working great since Retrospect 13 was released. However we had an unclean shutdown of the server yesterday and since then <NOT APPLICABLE MARKER> has been appearing instead of the file size and this is killing the script. Any ideas what to check ? + Normal backup using Homes at 25/08/2016, 12:23:47 PM (Activity Thread 1) To Backup Set SAN-HOME...- 25/08/2016 12:23:47 PM: Copying UserHomes25/08/2016 12:31:28 PM: Found: 2169632 files, 117524 folders, 1.8 TB25/08/2016 12:31:45 PM: Finished matching25/08/2016 12:32:30 PM: Copying: 2958 files (<NOT APPLICABLE MARKER>) and 0 hard links#Can't add that much data to Media Set(limited to 976.6 TB)25/08/2016 12:32:48 PM: Execution incompleteRemaining: 2,958 files, <NOT APPLICABLE MARKER>Completed: 0 files, 0 BPerformance: 0 MB/minuteDuration: 00:09:00 (00:08:38 idle/loading/preparing) Previously a log from a working backup would look like + Normal backup using Homes at 24/08/2016, 10:00:01 AM (Activity Thread 1) To Backup Set SAN-HOME...- 24/08/2016 10:00:01 AM: Copying UserHomesUsing Instant Scan24/08/2016 10:00:22 AM: Found: 2163258 files, 117135 folders, 1.8 TB24/08/2016 10:00:47 AM: Finished matching24/08/2016 10:01:30 AM: Copying: 6 files (528 KB) and 0 hard links24/08/2016 10:02:20 AM: Building Snapshot...24/08/2016 10:02:20 AM: Checking 117,135 folders for ACLs or extended attributes24/08/2016 10:07:05 AM: Finished copying 117,135 folders with ACLs or extended attributes24/08/2016 10:07:46 AM: Copying Snapshot: 2 files (663.6 MB)24/08/2016 10:09:01 AM: Snapshot stored, 663.6 MB24/08/2016 10:09:36 AM: Execution completed successfullyCompleted: 6 files, 528 KBPerformance: 0.3 MB/minuteDuration: 00:09:35 (00:08:16 idle/loading/preparing) Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted August 25, 2016 Report Share Posted August 25, 2016 What if you do a clean shutdown of the server and try again? Quote Link to comment Share on other sites More sharing options...
craigrichardson Posted August 29, 2016 Author Report Share Posted August 29, 2016 Ok, I've had to wait for some other backups to complete before doing this but I've performed a clean restart of the server and the retrospect engine. Unfortunately nothing has changed though and the script is still failing exactly the same way. In the past I would've just deleted this script and re-made it, however I want to avoid having to send all this data to AWS as a new media set (and incur charges for the extra PUTS and storage). cheers, Craig Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted August 29, 2016 Report Share Posted August 29, 2016 I suggest you open a case with Retrospect support. Link at the very top right of this page. (This is just a user-to-user forum.) Quote Link to comment Share on other sites More sharing options...
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