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Since upgrade from V10.5 to V11.0.1 gettting error -1101


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#1 Johnny Mac

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Posted 17 August 2016 - 07:38 PM

Hi,

 

Since I upgraded our Windows Retrospect Multi-Server from V10.5.0.110 to V11.0.1.106 I'm seeing the following error intermittently:

 

stfiDoBackupOne: error -1101 (File/directory not found) on C:\Windows\wlansvc\Polices\.

and 43,392 others

stfiWaitForBackupDone: Operation terminated, (file/directory not found)

Trouble reading files, Error -1101 (File/directory not found)

8/16/2016 8:11:52 PM: Trouble copying folders, error -1101 (file/directory not found) ddex=48,675

 

(I'd paste more info from the operation log but for some reason this forum won't let me paste)

 

This problem is new to V11.0.1.106. It happens to different Windows backup clients at different times. It even started happening at another customers site!

 

I logged a call with support and they said I was seeing those because I don't have the Open File Backup license. I find that hard to accept since we never had Open File backup before and never had that error before the upgrade. They also said I was the only one to report it but like I said, It's happening at two totally different customers.

 

The Windows clients were also upgraded to V11.0.0(252).

 

So the reason for this post... Is anybody else seeing this error?

 

Thanks!

 

John


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#2 AOM

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Posted 21 September 2016 - 09:24 AM

Hi John

 

We have the same error (Windows XP client).

 

We have Open File Backup license

 

rgds



#3 Dan Sheehy

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Posted 07 October 2016 - 07:50 PM

I've been getting " Error -1101 (File/directory not found) " errors for years. I run Multi Server (ver. 8.5) on Windows and I use it to back up both Win and Mac computers. I get the error only with the Macs and I have to restart the retroclient on the related Mac. It's so bad that I had to create a script to restart the retroclient everyday before the backups occur. I called in the past and got nowhere.

 

I'm reluctant to upgrade because I know the bugs are all still there. What's the point?

 

Exact error: Can't access volume <vol> on <client>, error -1101 ( file/directory not found)



#4 NPS

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Posted 16 December 2016 - 05:43 PM

I've been experiencing the exact same problem since upgrading to 11.5.0.190 from the 10.x level.  I have the open file license.  It exhibits this error backing up the server on which Retrospect, itself, runs.  This is the first time I've encountered anything like this after using Retrospect at our site since 2007. Must be a bug,



#5 Johnny Mac

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Posted 14 July 2017 - 05:11 PM

BTW, this problem has been fixed in Retrospect V12.1 for Windows.



#6 David Hertzberg

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Posted 24 July 2017 - 10:37 PM

I've been getting " Error -1101 (File/directory not found) " errors for years. I run Multi Server (ver. 8.5) on Windows and I use it to back up both Win and Mac computers. I get the error only with the Macs and I have to restart the retroclient on the related Mac. It's so bad that I had to create a script to restart the retroclient everyday before the backups occur. I called in the past and got nowhere.

 

I'm reluctant to upgrade because I know the bugs are all still there. What's the point?

 

Exact error: Can't access volume <vol> on <client>, error -1101 ( file/directory not found)

 

 

Dan Sheehy may want to see this recent post by me, which I made to a thread in the Windows Products—Retrospect—>Professional forum even though it concerns recent -1101 errors for one of my Mac clients (I posted it there because it might have some relevance to the existing thread's discussion of -1101 errors, and because there is no equivalent thread in the Retrospect 9 or higher for Macintosh forum). 






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