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Why not support Dropbox, SugarSync, Box, etc?


lhlo

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Question: There are several top tier, general purpose, broadly used cloud services, none of which are supported by Retrospect's latest "cloud" offering. It seems that "industrial scale" is the name of the game. As a user of Retrospect in a small office I find this puzzling, disappointing and annoying.

 

Now, if I want to configure this office to store backups in the cloud I have to continue to work around the limitations of Retrospect, or sign up for yet another cloud service.

 

A licence of retrospect is less than $200. How about supporting, or at least providing some best practices for using, cloud services that clients buying at that price point are likely to already use?

 

Thank you.

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  • 5 months later...

Note that I've switched the sequence of this and the following posts, and switched the sequence of the two methods within this post. First try one of these two methods as found in the Retrospect Forums search:


 


1) This is what comes closest to an official best practice: The "Support for cloud storage" New Feature note for Retrospect Windows 8, on page 638 at the back of the Retrospect Windows 11 User's Guide, says "Retrospect 8 supports backing up to Internet-connected (cloud) storage using the WebDAV protocol. Before a WebDAV volume can be used in a disk Backup set or as a source for backups, it must first be set up by going to Configure > Volumes, as described in the Retrospect User’s Guide (see “To add a network volume to the volumes database ....  ). Use http or https when entering the UNC path.".  The place the note says to see to is now My Network Places on page 446 of the Retrospect Windows 11 User's Guide.  The location thus created supposedly should act like a shared Volume; you may want to restrict the location to a special top-level folder within your box.com account created as per the first substantial paragraph in the next post.


 


2) This was posted on the Retrospect Forums before the Retrospect Windows 8 User's Guide was posted.  Nobody complained that it didn't work: It's this post; note that it is for Retrospect Windows 8.  This supposedly directly creates a Backup Set; you may want to restrict the WebDAV location to a special top-level folder within your box.com account created as per the first substantial paragraph in the next post.


 


If you try either of these suggestions,  please let us know whether it works via a new post on this thread.


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If neither of the two suggestions in the preceding post work, here's a specifically box.com approach—first three paragraphs courtesy of the University of Maryland Baltimore County—that it looks like you can adapt:  

 

Go to this wiki.umbc.edu page in your web browser.

 

First, use a different page or tab on your web browser to execute the steps immediately under Tell Me on the wiki.umbc.edu web page to create an external password.  In place of entering "box.umbc.edu" in step 1, follow the logon procedure you use for your box.com account.  Before executing step 2, create a special folder name at the top level of your box.com account specifically for Retrospect backups, e.g. "RetroCloud" (no quotes).  Then follow the procedure in steps 2 through 4.

 

Next, use Windows Explorer to follow the procedures in the Windows section of the wiki.umbc.edu page.  In step 6, for the "Internet or network address:" field, type in e.g. https://dav.box.com/dav/RetroCloud.  In step 7, in place of the full UMBC email address type in whatever email address you use in your dropbox.com logon, check the box that says “Remember my credentials”, and click OK.  In step 8, type in e.g. "RetroCloud" (no quotes) as the name for the location.  You should end up a with a new location under Computer or ThisPC with the name you just assigned, e.g. "RetroCloud" (no quotes).  This location supposedly should act like a shared Volume.

 

Finally—here's my adaption, in Retrospect Windows try using e.g. "RetroCloud" (no quotes) as a device under Computer or ThisPC to create one or more Backup Sets per page 400 of the Retrospect Windows 11 User's Guide.  If this works, you should be able to create scripts using those Backup Sets.

 

I have no idea if this will work, and do not have a box.com account or a Windows machine, so please report back with a new post in this thread.

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