Norwun Posted June 22, 2015 Report Share Posted June 22, 2015 Hello, I am unable to get Retrospect to see the tape drives even though they show up properly in the Windows 2003 Server device manager. They are connected via Fibre Channel. The medium changer is also detected properly in Windows. I've rebooted, done full shutdowns, uninstalled, reinstalled drivers, etc. Is there anything I might be missing? 4 Quote Link to comment Share on other sites More sharing options...
Norwun Posted June 22, 2015 Author Report Share Posted June 22, 2015 Oh and the built in Windows Backup program is able to see the drive. Quote Link to comment Share on other sites More sharing options...
Norwun Posted June 23, 2015 Author Report Share Posted June 23, 2015 We got fed waiting for Retrospect support to help us so we went ahead and wiped the server to upgrade to 2008. Anyway, this was a suggested fix that came in 11 hours later. I hope it helps someone else who encounters the same issue. No clue why it wasn't in the knowledge base to begin with. https://support.microsoft.com/en-us/kb/943545 Quote Link to comment Share on other sites More sharing options...
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