rande Posted March 25, 2013 Report Share Posted March 25, 2013 Could someone give me an idea on what to do about this? Not real familiar with this app.? But this doesn't look good. "File is irreparably damaged; please delete or replace it" Well I pulled that one out. It took a few tries but it seemed to re-write another one. Is there going to be any problems. Is this normal? If I just need to re-write on once in a while why back them up? thanks Rande Quote Link to comment Share on other sites More sharing options...
twickland Posted March 25, 2013 Report Share Posted March 25, 2013 How about more information. Did this message appear in the log? What operation was Retrospect performing at the time? What version of Retrospect and Retrospect Driver Update are you running? On what hardware and under what OS version? Quote Link to comment Share on other sites More sharing options...
rande Posted March 26, 2013 Author Report Share Posted March 26, 2013 I"m not sure what or where the log is. Not sure what it was trying to do at the time. iMac 10.5.8 proc; 2.4 GHz mem; 2GB 800 MHz Retro; 6.1.138 update; 6.1.13.101 Something seems scrambled. We work with preps here. When I plug in a file number I don't get all the files, the impo and vps files mostly. If I open my .job file in preps figure out what specific files its asking for and put that in retro it comes up with those files and the folder I was looking for in the beginning? But not the impo or vsp files. They should all be in the same folder. Any ideas? It must be set to just look at the file name instead of all the fold contents. thanks Quote Link to comment Share on other sites More sharing options...
twickland Posted March 26, 2013 Report Share Posted March 26, 2013 While probably not an issue, there are later versions of Retrospect and the RDU available for download; they are Retrospect version 6.1.230 and Retrospect Driver Update version 6.1.16.100. The operations log ("Log") can be viewed by selecting Log in the Windows menu in Retrospect. It will list all recent activities and significant errors. You didn't say where you saw that error message. I don't recall ever having seen it myself. You say: Well I pulled that one out. It took a few tries but it seemed to re-write another one. Is there going to be any problems. Is this normal? If I just need to re-write on once in a while why back them up? It's not clear to me what you did, and what the words highlighted above refer to. If we're going to help you, we need at least a little more information. Quote Link to comment Share on other sites More sharing options...
rande Posted March 27, 2013 Author Report Share Posted March 27, 2013 I didn't highlight those words. If you haven't seen it then I don't know how you can help. I took it out of Library>prefs>retro folder. I think we're fine. I guess when all this happened it changed the retrieval options to file, I'm trying enclosed folders now and it look like that'll be fine. Quote Link to comment Share on other sites More sharing options...
rande Posted April 3, 2013 Author Report Share Posted April 3, 2013 Having another problem. With the tapes we run a VXA drive with the VXA exabyte tapes. It will say it restored successfully but nothing. I can go in and see all the files and mark and unmark them. Its been a while but I think we have retrieved files from there before. I the I mac did make me force a quit? Don't know if that tells you something? iMac 10.5.8 proc; 2.4 GHz mem; 2GB 800 MHz Retro; 6.1.138 update; 6.1.13.101 Quote Link to comment Share on other sites More sharing options...
twickland Posted April 3, 2013 Report Share Posted April 3, 2013 Is the tape backup set an old one or is it in active use for new backups? If you go to the configure window for this backup set, are any of the tape members marked as missing (with the poof symbol next to the member name)? You said the iMac "made" you force-quit. Force-quit what; Retrospect? Do you mean that the application quit unexpectedly? Or did Retrospect become unresponsive and you selected force quit in the Apple menu? Were you in the middle of your restore operation at the time? Did the tape drive run at all during the restore operation? What type of restore were you attempting; from a snapshot or were you searching for files? Please give us all of the steps to followed when attempting the restore. Also, how is the tape drive connected to the iMac? Firewire? Can you write to the tape drive during a backup? Quote Link to comment Share on other sites More sharing options...
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